"Terrible. One sync problem after another."0.5 starson by stgodric
Pros: The promise of instant connectivity among my 3 mac devices. Ease of set up.
Cons: Instant connectivity is a myth (confirmed by Apple Store employees, read on...) Buggy. Slow. Applecare doesn't apply, so that if there is a problem there's little recourse and limited access to help. Not dependable for professional use.
Summary: I drank the Kool Aid. As a long time Mac user, I just upgraded my Laptop and bought an iPhone in large part to be able to sync info across these devices and my laptop. After an admittedly quick setup and one day of connectivity the decent into hell began reaching it's low point in a 3hr marathon at the SOHO Mac store. No one was able to help me. Not even the Creatives at the Genius Bar. I spent 90mins on line im'ing with support while they had me repeat all the steps the Genius Bar guys had. Then a supervisor took over and the steps were repeated a 3rd time. Finally, they announced that they couldn't resolve the problem at tthat time. That this happens "infrequently" ("routinely" as confided by my sympathetic new friends at the Genius Bar), and I've been receiving intermittent emails from them ever since.
I wanted to return my iPhone which I had purchased from the same store only 3 days before, but no. TO ALL YOU BLACKBERRY USERS ON THE FENSE, STAY WHERE YOU ARE, I wish I had.