Pros There is nothing at all to like.
Cons After installation, the computer (an i7 running XP pro) would freeze on the desktop after start up. Three live chats with McAfee support only made the problem worse. The computer ended up in the repair shop and I got a $190.00 repair bill.
Summary After a year using McAfee Internet Security, I upgraded to Total Protection. Immediately after installation the computer would intermittently freeze on the desktop after start up. Using live chat support and remote access, they removed the software and reinstalled it. They also had used a preinstall system cleanup tool and did a clean install. Now the computer immediately froze on the desktop after start up. Two more live chats and remote access grants later (including with the computer running in safe mode) they asked if the computer could have a virus. I pointed out their product was supposedly preventing that. They could not resolve the issue. They told me if the computer froze again to take it in for repair and then recontact them. After 5 days in repair, I got my computer back with free Avast anti virus loaded on and a $190.00 bill. The technician told me that something in the McAfee software was corrupting a Windows licensing file causing the computer to freeze. He advised against reinstalling unless McAfee could guarantee they had a resolution. I recontacted McAfee live chat for a refund and after explaining the problem, he turned me over to a tier 1 tech who couldn't resolve the issue. After waiting a couple of days, a tier 2 tech called me and another remote access took place. Tier 2 could not figure it out, could not guarantee it wouldn't happen again, would not cover the repair bill and said due to the software conflict they could not reinstall the product on my computer. What horrible customer support! I will never trust a McAfee product again. So far I like Avast and probably will upgrade to their suite.
Pros Recently I had emails sent to me with Trojans from some yahoo account and I use Incredimail and McAfee Total Protection 2010 automatically removed both Trojans without me doing anything, now that is Intelligent Security. Its excellent!
Cons Some settings need to be set ON as a default.....there by the user does not have to do anything!
Summary I've tried most of the security suites out there and nothing comes even close to McAfee Total Protection 2010, its easy to use, protection is GREAT......and its looks after your PC while you get your work done without you worrying about viruses attacking your PC.
Don't take my word for it just try it and see for yourself.
Pros It has improved its detection rates with the Artemis technology.A new and simplified interface was also a new one.
Cons Still a system hog but if you have enough memory for it then you must try it.
Summary It was a great idea merging the Artemis technology with the 2010 release but I was expecting a better change in the system performance. Well, it's still a great product.
"Works Great!"on by frankdjr23
Pros I installed it yesterday and it found 7 files infected on my hard drive that have been on my PC for a while now. Better performance than Norton 360.
Cons It starting marking some of my email Spam so I had to loosen up the rules a little.
Summary I like it and have installed it on 4 PC's in the last month and it has had almost no impact on performance. It auto updates without issue and even scan's you computer all by itself during the night.
Pros I use McAfee 8 days and is very happy Many years I mainly used Norton (before McAfee I tested Norton 360.4). First of all McAfee has amazed me with speed of work and some features. I like production Symantec, but in the near future I will use McAfee.
Cons Small delay of work of the computer (some seconds) during updating.