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Nelson Email Organizer 2.5 (discontinued)

Nelson Email Organizer 2.5

Entered CNET Catalog: 05/30/2002

SKU: CNETNEOEMAIL

Manufacturer: Caelo Software Inc

CNET editors' review

  • Editors' Choice: No
  • Reviewed on: 06/04/2002
Who among us conscientiously follows the golden rule of e-mail: do it, dump it, or delegate it? Even if you're pretty good about keeping on top of your mail, go out of town for a week or two, and your account can easily get out of hand. If you use Microsoft Outlook, whip your Inbox into shape with Nelson Email Organizer (NEO). This $29.95 add-on does a superb job of sifting and organizing e-mail messages, making it easier to track mail. Equipped with a lightning-fast search tool, a wealth of customizable features, and on-the-fly synchronization with Outlook, Nelson Email Organizer is a lifesaver for anyone who handles more than a dozen e-mail messages a day. Although it might take you some time to get comfortable with the way NEO processes mail, the investment is worth it. Who among us conscientiously follows the golden rule of e-mail: do it, dump it, or delegate it? Even if you're pretty good about keeping on top of your mail, go out of town for a week or two, and your account can easily get out of hand. If you use Microsoft Outlook, whip your Inbox into shape with Nelson Email Organizer (NEO). This $29.95 add-on does a superb job of sifting and organizing e-mail messages, making it easier to track mail. Equipped with a lightning-fast search tool, a wealth of customizable features, and on-the-fly synchronization with Outlook, Nelson Email Organizer is a lifesaver for anyone who handles more than a dozen e-mail messages a day. Although it might take you some time to get comfortable with the way NEO processes mail, the investment is worth it.

An indispensable add-on
If you own Outlook 97, 98, 2000, or 2002, just download the 2.7MB, free, 30-day Nelson trial, install it, and you're set. (Sorry, cheapskates: NEO doesn't work with Outlook Express.) You can manage your e-mail using NEO, with or without Outlook active in memory, and open Outlook from NEO with just a click of a toolbar button--handy when you use Outlook for scheduling as well as e-mail.

Automatic message organization
Whereas Outlook simply drops all of your e-mail into the Inbox, leaving you to filter messages on your own, NEO automatically sorts messages by several criteria, each reached from tabs at the top of the window. For example, to view all messages to and from a specific sender, no matter where they live in Outlook, just click the Correspondent tab, then the sender's name. Slick.

NEO also sorts messages according to when they were received or sent so that you can quickly see mail from today, yesterday, this week, or last week. Need to hunt down an attachment? Click the Attachment tab to see every file attachment sent or received. NEO even groups messages by attachment type, making it a snap to find that one XLS file among scores of DOC files. Best of all, the Active Mail function isolates all new messages in a folder until you decide how to act on each. And, thanks to its superfast search tool, you can use NEO to list similar messages in a flash. Our only minor gripe: NEO works a little differently than Outlook, so it'll take you a day or two to adjust your mail-handling habits.

New in 2.5
In addition to its sorting prowess, a new notification icon in the system tray tells you when you have new mail. Also, NEO now synchronizes with Outlook so that you stay up-to-date in both programs; delete a message in NEO, and Outlook deletes it, too. Plus, NEO will now automatically mark messages as "read" when you move them to your to-do list or to an Outlook folder.

No phone support
Built-in help is thorough and includes a short tutorial that walks you through the program's main functions. But there's no phone support--not even if you pony up the $29.95 registration fee. Not acceptable.

Even so, we're sold on NEO. We spend less time managing mail, and fewer messages fall through the cracks. Got Outlook? Rely on e-mail? You owe it to yourself to drop $30 for this slick add-on.

User opinions

Select a User Opinion to view: 1

User Rating: 3/10

some big flaws

Pros: lots of functions

Cons: best functions very restricted

Review: My initial reaction was very positive until I found some rather absurd flaws that greatly reduce the usefulness of the software.

I think I?m like many people who sometimes need to go back and check email conversation threads. However, in most situations, this software does not show any of the messages in the deleted folder (and does not offer any options out of this). Therefore, its so call Correspondence searches work more like searches of your sent emails. This makes the software pretty useless for this function since I can easily see all sent messages to a sender in Outlook.

Since the search function forces you to go to a subject search every time unless you reset it (again, there is no option out of this), the only way you can see all sent and received messages with any sender is to type in their entire name or address.

Of course, if you go back and file all your thousands of messages with this software (which means it will not work independently of Outlook as advertised), you can get around these restrictions. However, since most of us are not going to do this, these rather ridiculous flaws (which even their tech support could not deny), really rob this software of much of its usefulness.

Tips on Nelson Email Organizer 2.5

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Nelson Email Organizer 2.5 specifications

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