- Average user rating: 0.5 stars out of 10 reviews Back to product review
- My rating: 0 stars
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3 out of 3 people found this review helpful
0.5 stars
"symantec csr sucks!"
Pros: NONE - zero
Cons: buy anything but symantec
Summary: I installed per Symantec's instructions and it would not update properly. after listening to one hours worth of suggestions from symantec's indian customer service representative (CSR) (the CSR said the problem was my internet service provider), i called the sales department to complain/ they "fast tracked" me to another CSR from India who told me to uninstall and re-install NAV 2005. after not being able to uninstall program in windows, I was GIVEN INSTRUCTIONS to uninstall. the uninstall, however, deleted key registry keys which now require me to re-install windows XP on my computer. Simply put, FORGET SYMANTEC PRODUCTS UNLESS YOU CAN FORFEIT MANY DOLLARS IN REINSTALLATION TIME. SYMANTEC WOULD RATHER SEND YOU TO INDIA THAN FIX THEIR DEFECTIVE PRODUCT. VALUE YOUR DOLLAR AND BUY SOME OTHER ANTI-VIRUS PRODUCT!!!!!!!!!! I HOPE THEY SUBPOENA ME SO I CAN TESTIFY UNDER OATH ABOUT HOW THEIR PRODUCT SUCKS AND THEY DEFLECT THEIR PROBLEM TO HARD WORKING PERSONS SEVERAL THOUSAND MILES AWAY FROM THE UNITED STATES!!!
- 1 reply to this review
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I will not buy another product from Symantec. I too had trouble after their recommended update and Symantec's solution to all their problems and errors is to un-install and re-install Norton. Because their AntiSpam portion is not working for me and I uninstalled it and reinstalled it 8 times, they wanted me to uninstall SP2 of Windows XP, that is where I stopped playing their games and will live live without the AntiSpam and if I have any more problems with Norton I will live without them too!!!
Norton AntiSpam 2005:
