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"Be afraid... be very afraid..." on by alancnet
Pros: Lots of great gimmicks...
Cons: ..if you can get through the MASSIVE self marketing.
Summary: Download: buggy, 40min with so called "tech support". Had to go to alternative site and make several registry changes.
Install: buggy (not ready for Vista), 2 support sessions 45min, then 25 min WITH CASE NUMBER.
...just too disgusted to go on. Used to love this product, from the 90's to 2004. Tech support has gone overseas and you have to get passed back and forth to get anywhere near a straight answer. Just try calling, even the automated system sounds like stepping back to the 80's.
Aside from the Company itself, the accounting part of the software (that was obviously complete in 2001) is still as good as any of the other packages. Having to deal with Intuit, priceless (as in not gonna do it). -
"No real improvement over previous versions" on by messimers
Pros: It's the latest version
Cons: It will force you to upgrade in a year or two
Summary: I use the 2004 Pro version which "expired" as version 2008 came out. Quickooks stops support for emailing receipts among other things effectively crippling itself. The 2008 version you're forced to upgrade to doesn't have any new features I use so I am paying to use my existing software I bought four years ago. Should this be legal? This is not software, it is subscriptionware.
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"Like everything else, as QB ages it gets fatter and slower" on by karmakelli
Pros: same renowned versatility
Cons: bloated and sluggish
Summary: I've been a QB user since 1998, inc Pro versions from 2002, 2005, and now 2008. Why do I upgrade every three years? Intuit FORCES me to ... they discontinue payroll support and credit card processing for the older versions. Without the ability to process the funds coming in OR going out, an accounting program is pretty useless.
My daily backups in QB 2005 took maybe a minute for 35 meg. The SAME DATA FILE now takes about six minutes and runs 60 meg. QB 2005 took around 30 seconds to open. QB 2008 takes more than a minute.
They've added security features, but in a lot of cases what used to take one or two steps now takes five or six ("You want to turn on credit card security features? Are you s-u-r-e...???" etc. etc.)
I was able to turn off the annoying "Home Navigation" screen, and so far the solicitations to buy QuickBooks checks and sign up for online Quickbooks backup and try out advanced Quickbooks payroll and purchase the Quickbooks coffee mug, T-shirt and board game have been only intermittent. But with every subsequent version the program looks more and more like the fast-food boulevard in Suburbia USA, with billboards and advertisements popping up all over the landscape like lightning bugs in the Indiana June moonlight.
Just one more thing that was easier before Bush, I guess. -
"Won't reinstall after new hard drive installation" on by jojobead
Pros: Worked fine on XP SP3 til I swapped hard drives
Cons: "Help" online is useless. All the "fixes" did nothing.
Summary: I'll end up paying someone to fix my system, or to buy the latest version and HOPE that IT installs. Very unhappy, with billable hours to invoice!
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"Vista 64 + Quickbooks = NO GO" on by broomnl
Pros: None found.
Cons: It doesn't start and support blames Microsoft, whereas Microsoft clearly states this is not an error.
Summary: Just to spare you guys some wasted time here.
My QB Pro 2007 and 2008 do not work on Vista 64. It simply crashes on startup without error. One can find a lot of references to this on this website.
I spent two hours with a friendly support representative on the phone to try and figure this out.
At one point she asked me to do
sfc /scannow
Which yields an error related to settings.ini. In Microsofts knowledge base this error is listed as 'safe-to-ignore' and this error is currently not fixable.
http://support.microsoft.com/kb/947595
But the support technician would not relent saying this is a Microsoft problem.
Clearly Intuit is not intent on getting QB to run on Vista64 if there is even the slightest changes of blaming someone else,.. rightfully or wrongfully.
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