"Worthless software as a security package"1.0 starson by iamconan
Pros: Fast antivirus scanning
Cons: Firewall, antispyware, spam, privacy, sections are worthless!
Summary: I purchased this software after reading the favorable reviews of it. It installed with no problems. After the installation, I had to go to each section and then the subsection to set up each security section.
The antivirus works quickly, but with the downloads, it tends to use quite a bit of resources and slows the cpu down.
The spyware section is a joke. On the home page for it, the first sentence states that there is no quarantine for any spyware that you may delete. It states in bold print that whatever you delete, you will not be able to get back. It tells you to read up on the spyware completely before any deletion. What anti-spyware is worth anything, if you cannot fix what is deleted? The information is presented in a confusing manner.
The firewall is useless and fails many of the Gibson Research Tests. It also does not work with any Print Servers or Cable Modem setups. I spoke to their Tech Support ref this, and they were unable to give a good direct answer, besides "I do not know". The only way I could get the Print Server to work, was if I shut the firewall down. Worthless I would say.
The privacy section is also worthless. You are required to enter the personal info that you want kept privately. But whenever you are surfing the web, and there are any numeral matches or name matches, a Trend Micro warning box pops up and the screen freezes. The only way you can continue surfing the web is if you work your way through all the subsections to get back to the subsection of the privacy page and then shut down the privacy personal info section. Then you must work your way back to your prior web page and continue. But, remember, when you are done surfing that area, you must go back to the privacy section and turn it back on. What a pain. Why can they not have a shutdown button on the warning box, so you can temporarily shut it down and it can restart over. It was such a pain to use, I just left it off and used the Zone Alarm privacy section which was much more convenient.
The spam section was useless also. You would have to go to the Outlook Express area and set up another folder and make it the Spam folder. Then you would have to go through the motions to set up the spam from Trend Micro to be filtered to that folder. Otherwise if you do nothing, you get nothing for spam assistance from this software. When you receive any mail that Trend thinks is spam, it does nothing more that tag it with the letters SPAM on the heading and forward it to the spam folder that you set up earlier.
Overall, the antivirus was ok, but it does slow the computer down quite a bit. The rest of the suite was lousy.
I would also not use either Norton or McAfee. Both are leaders in having the stores stocked with their boxes, but read the rating from you, the customer. They are poor.
I am currently using Zone Alarm with antivirus. It works quickly, scan quickly and Etrust has favorable reviews from the customers. Being combined with Zone Alarm makes it a good 1 - 2 punch.Updated
After installing and using this software, the only thing I noticed that this software did for my computer system, was to slow it down so much, that it almost stands still. It also does not allow the firewall to be used on my home network or with my print server. I had to eliminate it from the software and use another software, so the network was accessible.
Tech support is a joke. I called 2 times to speak to someone and the person I was given to, obviously was very new to computers. They appeared to be reading the answers from a book and when I stated I had did what they said to do already, they became confused. It seemed like I threw a wrench into the gears of their machine and everything stopped. After countless attempts to get someone with a little knowledge, I did the only thing I was able to do, to save my sanity. I uninstalled this junk and put it where it needed to go, THE TRASH!