World of Warcraft: The Burning Crusade (PC/Mac)

Pros: Have yet to find any other than addictive gameplay.

Cons: Support and Customer Service are HORRIBLE.

Summary: Heres the story, I began playing WoW about 2-3 months ago and leveled up a character to level 60. I come home Friday night, with a just bought copy of burning crusade in my hands so i can level up past 60 only to find my accounts been locked??!?! and for CHEATING?!!?? I had never cheated, and it cited that I was using some sort of Gold exploit, and funny thing is I've been hurting for gold in game, as I needed to buy an epic mount which costs untold amounts of gold. So I try to contact blizzard by phone, the guy tells me he can't help me as its under 'investigations' and he cannot even tell me why it was suspended. (This, I would really need to know, as it seems my system was compromised in some way, and I only use that computer for WoW and WoW alone. Its been almost 72 hours and I still have not received a reply from the 'accountadmins', 72 hours of minutes I PAID FOR. The people I have so far talked to on the phone have been very, VERY arrogant, even when I was nice at first. To say my account is in 'investigations' is a little over kill, plus given the fact I DON'T cheat and the fact they have all the game logs should be like less than a one hour process to remove my suspension and send me an apology.... yet not even a 'we're looking into this, sorry for your inconvenience' email has been sent.

DO NOT BUY THIS GAME, OR ANY BLIZZARD GAME UNLESS YOU PLAN ON FLUSHING 2 MONTHS OF HARD WORK DOWN THE DRAIN ONLY TO END UP WITH A SUSPENDED ACCOUNT FOR NO REASON BUT PLAYING BY THE RULES.

THIS HAS BEEN THE MOST FRUSTRATING EXPERIENCE I HAVE EVER HAD WITH A GAME AND HAS BEEN THE WORST, THE WORST!!! CUSTOMER SERVICE I HAVE EVER RECEIVED FROM ANY!!! COMPANY.