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HP MediaSmart Server ex475 (11/02/2007)

HP MediaSmart Server ex475

Entered CNET Catalog: 11/02/2007

SKU: 0883585222643

Manufacturer: HP

Manufacturer description

The sleek, quiet HP MediaSmart Server EX475 provides remote access to files on the server, automatic backup of all networked PCs, media streaming across your home network, a photo sharing Web site, and virtually limitless storage expandability (1TB plus two empty expansion bays). This home server is ideal if you have multiple PCs on a home network, or want the flexibility to enjoy your digital experiences from anywhere over the Internet. It is based on Microsoft's Windows Home Server operating system and supports 10/100/1000 Gigabit Ethernet and both wired and wireless networking (requires wireless router). AMD Live! 64-bit processing power supplies fast file access and timely backups.

Product summary

The goodThe good: Small enclosure is easily stashed out-of-sight, straightforward hardware and software setup; powerful server software lets you take complete control of the systems on your network as well as the files on them; easy to add storage as needed; expanded features via coming third-party software.

The badThe bad: $749 isn't cheap; potentially cumbersome account management with the various other systems on your network.

The bottom lineThe bottom line: Microsoft's Windows Home Server is the best, easiest-to-use answer to backing up and corralling all of the disparate media files in a networked home. And delivered in this petite, relatively affordable MediaSmart Server ex745 from HP, you get plenty of storage in a well-designed hardware package. We recommend this system all the way to anyone looking to take full control of their data.

Average user rating: from 38 users
3.5 stars

Editors' review

  • Editors' Choice: No
  • Reviewed on: 11/05/2007

We've been tracking HP's MediaSmart Server and the Microsoft Windows Home Server software that powers it ever since they were both announced back in January. We got to play with an early version of the software this summer. Now we get to take a look at the complete product, by way of the HP MediaSmart Server ex475, a 1-terabyte home server that will cost you $749. In addition to the raw storage space, what you also get for that money is powerful software that's easier to use than anything else of its kind on the market. It lets you automate networkwide system backups, centralize all of your digital media files, stream them out to other devices in your home, and access them from any Windows-based, Web-enabled computer in the world. This HP MediaSmart Server also appears to be the best deal on a 1TB-equipped Home Server product, at least compared to its handful of competitors. We're sure to see other Home Server systems hit the market over the next few months, but for now, if you want to take better control of your data, this is the best solution we've seen.

Just a little thing
The actual hardware of the HP MediaSmart Server is very straightforward. It looks like a very small PC (9.75 inches high, 5.5 inches wide, and 10 inches high, to be exact), and in addition to the hard drives, it also has a processor and memory. But there's nowhere to connect a monitor, and it comes with no mouse or keyboard. Instead, the back-panel simply has a power cable input, a networking jack, and a handful of other ports for expanding your storage capacity with external drives. Once you've plugged in the power and network cables and the system has been recognized by your network, you don't really need to touch it. The vast majority of your interaction with the server will take place via the Windows Home Server software that you need to install on another Windows Vista or Windows XP-based computer on the same network. This hands-off approach gives you the freedom to put the MediaSmart Server completely out of sight in a closet or some other out-of-the-way location, eliminating visual clutter in your house.


You'll only need to worry about a few basic ports on the back of your MediaSmart Server.

With the physical setup out of the way, you then go to any other computer on your network and install the Windows Home Server Console software. The time from the start of the software install to the end of the initial configuration took us roughly 15 minutes. Installation is really no more complicated than a typical software install, with a license agreement and a few "Next" buttons to click. The only additional step is creating a password for the Home Server Console. Once you're in the console software, a setup help utility walks you through a six-step process of configuring your various settings.

This walkthrough is one of the tweaks that HP has made to Windows Home Server to distinguish it from the competition. Anyone familiar with the ins and outs of setting user permissions and establishing a domain name won't rely on the walkthrough too much, but for the rest of us, this kind of tweaking helps this system better embrace its target customer, the mainstream computer user.

Despite the tweaks to ease of use, the basic features of Windows Home Server remain the same since we previewed it earlier this summer. From the Home Server Console, you get a window with a series of tabs, each dealing with different capabilities.

Computers and backup
The Computers & Backup section gives you basic information about all of the systems on your home network. Here you can control the antivirus, firewall, and Windows update status for each system, and also schedule data back-up to the server. This is actually one of the more powerful tools Windows Home Server offers. Rather than create multiple redundant backup copies of files your various systems might have in common, Home Server instead keeps one master image, and then only writes new data for whatever files on a particular system have changed. In other words, you won't waste storage space with five full versions of Windows Vista backed up. Instead you'll have one master version, and then various updated individual files saved for each particular system. You can also turn this feature off for greater redundancy in case a server drive should fail. This is also a powerful tool because you can not only use it to create restore points for every system on your network, you can also apply that restore point from the Home Server Console software itself.

User accounts
From the User Accounts tab, you determine which users on your network have access to the various shared folders. You can get bogged down at this step, as it encourages you to use the user names and passwords that match those on the client PCs, which assumes you use them to begin with. If your household is less access-controlled, you can simply stick with a Guest account, which grants open access to all of the shared folders on your home network.

Shared folders
The Shared Folders tab is where you manage and create the central location for your media files, or whatever other data you want to access remotely. In addition to the basic dedicated Music, Photos, Videos, etc., each user can also create a personal folder for general storage. You can set permissions granting or restricting different kinds of access per user to each different folder. These folders can also stream content to other media devices on your home network, such as an Xbox 360. You can also access them remotely over the Web. This is another stand-out feature of Windows Home Server, as it essentially lets you get at all of your media and other data from any connected computer in the world. The major drawback is that it requires Internet Explorer, which excludes Firefox users, Macs, and any other non-Microsoft systems from using the remote access capabilities.

Server storage
The Server Storage tab shows you the amount of space on the various hard drives you have connected to your Home Server. Via the HP MediaSmart Server ex475's USB ports or its single eSATA port, you can expand your storage pool with various kinds of drives, and they'll pop up onscreen. HP also lets you hot-swap the internal hard drives, via an easy-open front panel door. Inside you'll find the same hard-drive sleds that came with the HP Blackbird 002 gaming PC. They require no screws or cables, and pop in and out of the system easily. Each new drive or storage device you connect to the system become part of a single drive partition. The Home Server software will format drives as necessary, and it all works on the fly.


The 1TB model has two drive sleds occupied, and two more to spare for aftermarket expansion.

Those four tabs make up the basics of Windows Home Server that should be common to every system that uses the software. But Microsoft is also encouraging third-party software developers to expand on Home Server's capabilities. HP has taken advantage of this out of the gate with a photo sharing application and a small program that organizes and grants access to your iTunes library across the various systems on your network. We're sure anyone who purchases the MediaSmart Server will appreciate those tweaks. Microsoft has also announced other extensions to Home Server, including a media streaming app from SageTV, a blog tool, and video conferencing software, among others. It's similar in concept to Apple's Widgets and Microsoft's own Vista Gadgets, although we don't expect that all of the Home Server programs will be free.

As far as this particular MediaSmart Server ex475, HP gives you two 500GB, 7,200rpm hard drives, for 1TB total. It also offers the 500GB MediaSmart Server ex470, for $599. With four internal slots overall, you can extend the internal storage on either of these systems to 4TB with the current drives on the market. You can also add external drives via the aforementioned USB and eSATA ports. As these are servers and mostly just shuttling data around, they don't need a fast processor or gobs of system memory. The ex475 comes with a lowly 1.8GHz AMD Sempron processor and 512MB of system RAM. Velocity Micro is promising higher-end specs in its Home Server systems, and we'll keep an open mind, but we didn't have any particular performance gripes with the HP. You can also find the Windows Home Server software on sale by itself for around $175. Because of the low-grade hardware requirements, it's easy to imagine repurposing an out-of-date PC into a DIY Home Server box.

The warranty coverage for the MediaSmart Server ex475 is about the same you'd find in a desktop of this price. You get a year of parts and labor coverage, plus 24-7 phone support. There is no standalone support application with this system like you can find on HP's Pavilion desktops, but there are so many links in the Home Server software itself explaining what does what, that you should be well taken care of. The paper manual also provides 192 pages of useful information. You also get server restore disks in case the server software itself become corrupt.

User opinions

Select a User Opinion to view: 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 33 34 35 36 37 38
User Rating:
3.0 stars

out of 38 user reviews

Good at backing up. The rest seems to have bugs

Pros: Have used mine over two years. HP support is great: I needed them 3 or 4 times. It does back up 5 computers in my home seemlessly. I was able to add a hard drive with great ease when I needed more space. Great when you get a new computer.

Cons: Some of the stuff did not work: shared media streaming was unpredictable. The preinstalled antivirus software is difficult to manage. Could never manage to get the remote access to work - my ISP did not permit PtP access.

Review: I like the security of having all the computers in my home backed up. I like the security of storing data from an old computer until it is all transferred to a new one. I like the fact that it works seamlessly 360 days per year, and support fixes it the other 5 days! I think it was a good buy.
User Rating:
1.5 stars

out of 38 user reviews

Buyer Beware!!!

Pros: It looks like it can do a lot.

Cons: As a media server, after hours and hours and...hours working on my own and with HP tech support it didn't do what it was fundamentally supposed to do.

Review: I purchased an HP MediaSmart Server almost a year ago. My initial thought is ?Smart? should be taken out of the name because ?Smart? is not a word that comes to mind based on my experience. The HP MediaSmart Server was plenty easy to set up ? maybe that?s where HP gets the confidence to call this ?Smart? ? but that?s when my nightmare began. Since that time I?ve repeatedly been on the phone and online (as if THAT ever worked) and emailing trying to get HP MediaSmart Server to simply to the things it?s supposed to do and do them consistently. MANY ?case numbers? (I can even tell you how tech support creates case numbers?I?m that good now!) and hours and hours of effort, both on my own and with HP MediaSmart Server tech support and I?m STILL where I was roughly 12 months ago. The device looks slick, but STYLE should never trump SUBSTANCE, and on the latter there is little to be found here.
Here are some issues I?ve been struggling with interminably:
- Fundamentally, the HP MediaSmart Server is supposed to find music files on various computers and save new content, automatically, to the server, but that works intermittently at best.
- The HP MediaSmart Server does stream media, but, for example it streams songs in duplicate and triplicate making playback via stereo excruciatingly painful for various reasons.
- The McAfee software that comes preloaded ?causes problems? (HP MediaSmart Server tech support speak) and doesn?t work the way it?s supposed to.
- The HP MediaSmart Server is supposed allow you to access content remote via the internet. That worked for a few months, but no longer does. Searching online it seems based on one site or another that feature is no longer supported by HP.
- I?ve recently encountered another problem that just came out of nowhere ? when the Server Console opens it is all black. One big blacked out screen, so the entire system ? computer, console and server itself, must all be rebooted.
- Won?t back up a second computer in the house. HP MediaSmart Server tech support said that computer?s hard disk was going bad and that I?d have to replace it. I did that, at MY cost, only to be told by another HP MediaSmart Server tech support guy later, ?Dude, you didn?t need to do that?You should insist at a minimum on a longer warranty period to compensate you for the time and cost??
I could go on and on, but you get the point. Several others such as Western Digital make ?media servers.? I?d look elsewhere unless you enjoy and have the time to spend hours on the phone with HP MediaSmart Server tech support people. Generally, none of them have been able to help anyway. Caveat Emptor!
User Rating:
2.5 stars

out of 38 user reviews

Great Server Big Problems if you have to Repair

Pros: This was an very easy and quick server to set up

Cons: Big Problem if this system breaks, HP will not sell the parts separately so you have to service this system through HP. $65 diagnostic charge, $45 for power supply, $150 for motherboard. I will buy a computer based server this time

Review: Great server unless it breaks, then you have no option but to have it serviced through HP as they will not sell the parts seperately
User Rating:
2.0 stars

out of 38 user reviews

Slow performance, and at times unreliable

Pros: All-in one package offering great features such as:
- gigabit networking
- external web access
- photosharing
- automatic backup for networked computers
- "promise" of easy-to-use interface

Cons: SLOW performance, seems unstable (often had file conflict errors that would never go away); hardware not easily upgradeable

Review: I have had this server for over a year. I was really excited to get this device. It was fairly painless setup and seemed to work out of the box. But, slowly the 'gremlins' creeped in. I noticed very slow performance with my applications, even over a gigabit network. I was doing better sharing files using a Pentium I machine with 100Mb ethernet than with the server!

Also, it appeared that the auto backup feature was causing file conflicts with certain directories. So, I had to shut it off. Eventually, I found that backup was "corrupted" and I cannot get it started again. I had to reboot every week or so to fix some corruption issue. There were other urksome issues as well.

I believe that this could be a good machine for backup (notwithstanding the errors I am now having with backup), but I would not make it my "prime time" server for performance reasons.

I am pretty fed up with the machine, now. I am looking for a suitable replacement, most likely not running the Windows Home Server software.
User Rating:
4.0 stars

out of 38 user reviews

Quality construction, keeps SATA drives cool.

Pros: Smooth user interface. Four trays that can support 1 TB HD each and a few USB ports to expand storage capacity in the future. Quiet fan and server telemetry from the unit keeps you informed on vital temperatures within the unit.

Cons: Can be difficult to setup after upgrading the server software. This unit does not like operate from bridges like the D-link DAP-1522. This version does not support Apple's Time MAchine interace like the current releases EX485/487 models.

Review: I purchased this to replace my on emonth old Linksys NAS200 server, which I could never get to work all the time and it was very slow. The HP server retains professional quality,should be ideal for home use, but be carefully read the instructions and my lessons learned.

Now there is little I can add to what has already been written on this HP Server. So let me share with you some personal notes that I have collected in the first week of ownership. If it helps one of you out there it will have been worth the time and effort.

During the first days, I could not get the HP unit to work with a D-Link Bridge DAP-1522. The PC's and iMac could see it but it could not see the computers. The server required a PC to be hardwired connected to the bridge in order to work, which was worry some for me, since I did not want a PC to have to be directly connected ot the server in order for it to operate.

The solution was to hook the HP unit directly to the wireless router port. Maybe I had a firewall problem with the DAP-1522 or some other software problem, I don't know, all I know is it did not play with the bridge without a PC also hooked into the bridge Ethernet port.

Under lessons learned, titled "Damm firewalls":

I recommend that during any server software installation turn off all firewalls. Especailly those found in third party anti-virus programs. They can cause more headaches than anything else. After the installation you can turn them back on. Beware that running more than one firewall at a time this can be a source of problems for any PC software installation and operation situation.

Second lesson learned titled, "Shooting yourself in the foot".

If you buy and install the HP unit eventually you will update the server software, by running the HP updater software. Right idea but it comes with some problems if you are not careful.

Now that your server is updated, the PCs may no longer be able to get a connection to the server. The reason is the server is now operating with a newer version of code. If you reinstall the connection software from the HP CD-ROM to your PC, it willl not be able to communicate to the HP server either. When you attempt to run the connection software it will come back with an error message claiming the server is not powered up or some other excuse, but it will not tell you what to do to correct the problem.

To fix this problem I had to access the server for the latest connection software, which was part of the software update! (That is what the error message should have mentioned in the first place.)

With the firewalls turned off. Use your web browser, enter your "<servername>:55000", where the <servername> is your HP server name that you have given it, or just HPserver if you have not changed it. This should bring you to the server software download page where you must download the connection software to each PC connected to the server.

You can also downlink the server toolbox software from there as well or the HP support web site. The toolbox software can diagnose the connection problems between your PC and the HP sever and provide you with hints as to how to solve the problems.

The other problem I have with this HP server is getting the server web site to work. I have not solved that problem yet, without it I cannot remotely access the server, which was one of it's many selling features (hence minus one star from my rating).

The other problem is the interface to the iMac. While this is a PC product and no expectations should be made concerning the interfacing to the iMac, it was another selling feaure with this unit. Yes, the Mac can see the network drive but it will not appear on the desktop. Yes, you can share files from the mac to the Server but you cannoot with this version of the server use the HP Server as a Time machine storage device, like you can with the 2009 models (EX485/487).

Comparing the server hardware specs (old vs. new), I am sure the only difference is software, such that an update to the server and providing the connection software to the Mac and everything would work fine. But I cannot locate any information on just how to update the Current server to that configuration.

Venting: You would think there should have been an upgrade path offered to owners of the previous generation of HP Servers.

Last lesson learned. One of the things I should not have loaded on to the server was McAfee software. It was one of those so-called recommended downloads the HP server updater came up with, that once installed it reduced the server performance significantly. You have to ask yourself do you really need it on your server? In hind sight I say no. My problem now is how to get rid of it without screwing up the "working" arrangement? My gut feeling is let it be for now and let it expire in a year at which point it should drop out of the "loop".

Best of luck to you.

ddfarra
User Rating:
5.0 stars

out of 38 user reviews

Simple setup, great hardware an afforable.

Pros: Great hardware, simple setup, affordable and expandable. Takes care of all my needs.

Cons: None so far.

Review: With 4 PC's and an x-box 360, I was all over the place. I needed to centralize and I was unsure what to do.

Having a purposely built server suited my needs. I don't think you can build a PC and get MS Server for much cheaper that this unit so it makes sense.

No regrets.
Thanks
User Rating:
5.0 stars

out of 38 user reviews

64 bit operating system setup was clunky.

Pros: Everything is where you would want it to be. Software is intuitive. Works effortlessly once set up. No more data loss wories. Failed PCs can be restored easily.

Cons: I have a network of 2 Vista 64 bit OS machines. I had to set up the WHS by firing up an old XP machine. Directions to do this had to be found from HP/Nicrosoft.

Review: Brilliant , efficient, simple.
User Rating:
2.0 stars

out of 38 user reviews

Want to love it but can't

Pros: It is a functional back-up,

Cons: crashes frequently, no software update for some time. Windows only. Not time machine.

Review: Hopefully the ex-487 will fix some of the issues: slow, windows only, limited expansion, anti-virus lacking (McAfee only). Not Time Capsule. I want to like it but would have been better off using software based back-up to USB hard drives.
User Rating:
4.0 stars

out of 38 user reviews

Happy that I own it

Pros: This little box holds ALL my music, videos, and other assorted stuff in one easy to access location. I have a HP Deskjet 932C printer plugged into one of the USB ports, so with my laptop I can listen to music, surf the net and print anything I want.

Cons: Server does not come with software that convinces the wife to bring to me the stuff that I printed while I'm in the backyard having coffee.

Review: I am really happy that I have this unit. Today 1/23/09 I was talking to tech support and found out that I can upgrade the memory to 2GB and not void my warranty. I have the original 500GB HDD plus 2-1TB HDDs installed with another 500GB HDD plugged in throught the USB. I am looking forward to being able to watch the movies that I have on the EX470 on our 37" LCD via my laptop and wireless N router when it gets here. I have read about some O/S short comings and backup issues but I have not had them happen. I am planning to upgrade the memory to 2GB soon since I have installed some add-ins and have noticed that it takes longer for the console to open up. I recommend an antivirus for the server as well as checking out some of the WHS 3rd party sites for add-ins and modifications.
User Rating:
4.0 stars

out of 38 user reviews

One year experience

Pros: Good back up. Easy set up with compatible routers. Most Dlink and Linsys work well. A list is available from HP. I switched from a Belkin to Dlink extreme n and aworld of difference. Sets up automatically. Computer BU works well.

Cons: Setting up guest users is not intuitive.

Review: Great for back up and media storage/access. Don't get if you have FIOS since Verizon blocks port 80 and internet access to your server.
User Rating:
1.0 stars

out of 38 user reviews

HP Disabled Administrator Account

Pros: The server is easy to install and start up.

Cons: HP has disabled the abilty for owners to install software that is not provided by HP.
Performance with the limited 512Mb of member is poor and HP does not support upgrading the memory.
Pricey for the limited configuration.

Review: I was absolutely stunned to find that HP disabled the abilty for the owners to install third-party software. I use the Play-on software that allows you to stream Netflix instant play videos to PC's or Playstations. I could not install the software on the HP server. I understand that the HP server is designed for users that do not understand server support, but they should offer the ability to "un-lock" the administration function if requested. Further, HP does not document the administrator limitations, so it took me 2 days of configuring and copying files to find out I could not install software. Oh, and another day to figure out why I could not install software (since it is not documented). I returned the HP Server and instead use an emachine running Microsoft's version of WHS. It provides full administrator rights, so you can add software that you want. Shame on HP for hiding the limitation!

Also, HP will not openly support upgrading the limited memory. As you add add-ins (even the ones HP offers) performance of the server is negatively impacted. The server really needs at least 2Gb of memory, which is the absolute maximum that the machine will support (assuming you figure out how to upgrade the memory).
User Rating:
5.0 stars

out of 38 user reviews

Great for your Home Network

Pros: Lots of storage space + expandable. Automated nightly backups. Storage for each user in my family. Streaming to any PC or notebook in the house (video, music). SIMPLICITY!

Cons: Dumb review software forces me to type something in "Cons" - even though I don't really have any Cons to complain about.

Review: Check around on the web and find the 2Gb RAM mod. You're able to replace the single 512Mb chip with a single 2Gb chip. I bought the 500Gb version, then added three more 500Gb drives for a total of 2 Tb. Then added another EXTERNAL 500 Gb drive to backup the critical files on the server. Each PC is backed-up nightly to the server, then I backup the server about once a week to the external drive. I've never had to do a complete restore on any of my PCs but would probably be a good idea to try it some time!
User Rating:
5.0 stars

out of 38 user reviews

This thing is GREAT!!!

Pros: Easy to use. Microsoft Software makes it extremely user friendly.The 4 Drive bays and external Drive Options make backing up better than ever.

Cons: Expensive but when you see what it does for you and how it makes life easy for you, it will become a worthwhile investment

Review: After all my research and a final purchase, this is well Worth the purchase. This one is the best of the best.. Thanks HP!!
User Rating:
3.5 stars

out of 38 user reviews

No network printer support

Pros: Easy to use for multimedia and backups

Cons: Only supports USB printers

Review: The strongest feature of this "server" is backups. It can completely backup your entire hard drive. In other words, you don't need your factory recovery CD (Windows only). I haven't seen anything on the market that can do that as easily. The second strongest feature is its multimedia capabilities. Post pictures and a web page to whoever you want on the Internet. Remote access to your computers is probably the third coolest feature. You have to register with the DNS service HP partnered with to get full remote access functionality.

If Microsoft would throw in a network print server feature this would be a no brainer. They only allow USB printers. Without that you have to use a dedicated computer to share out networked printers...bummer.
User Rating:
5.0 stars

out of 38 user reviews

Great Device

Pros: Great design, smooth operation, total automation

Cons: Should have maybe a few more esata ports and they should integrate a print server in it, because I had to manually make it a print server for my printer.

Review: Great server, especially for famili8es with many computers (Windows). Auto backups are flawless and an amazing feature with it.
I use it mostly for streaming media (movies) to my xbox360 and my laptop. I have 9 terabytes on it currently and about 3/4 of that is full!! lol. Overall this is a great addon to any home network.
User Rating:
4.0 stars

out of 38 user reviews

Warning to those in Video Business

Pros: Great machine

Cons: NONE to report

Review: For my video business I desperately needed a server. This one works GREAT. However, I use Pinnacle video editor 11.1.2 for Vista and the fun ends. It appears that either Pinnacle software or the HP server do not like each other. It takes upwards of 18 minutes (in worse scenario...sample 14 gig file) to get a path built by the software and the server. HP tech said they do not know why...it must be the software. 18 minutes is not acceptable in my business. Benchmark: when I connect an external drive to the pinnacle it takes 10 seconds to build a path....Pinnacle researching..given their history I better find a solution myself.
User Rating:
4.5 stars

out of 38 user reviews

I (mostly) love it!

Pros: Easy to set up, easy to configure, easy to upgrade

Cons: A little slow, user passwords

Review: I had been following WHS since rumors began circulating about a "possible home server" about 2 1/2 years ago. I already had a small home server running Windows Server 2003 to share files, but since all my home computers were running XP Home, it was very cumbersome to get them to stay connected. (XP Home doesn't allow you to attach to a domain.) I could have upgraded them all to XP Pro, but with 6 clients, it was just as expensive as buying the HP WHS appliance.

I've now had the 500GB model (ex 470) for 2 months so I can give an honest user opinion. In a word, I (mostly) love it.

Set up was easy. Plug it in, plug in the network cable, turn it on. After that, you have to install the client on each PC that is allowed to connect, but its a small file that requires less than 8MB memory for both the connector and the system tray applet.

What you get is automated backups, shared media, public and private file storage, remote access to your files AND (best of all!) remote access to all PCs connected to the WHS regardless whether they are running a Home version or a Pro version of any Windows OS. I was initially worried about my back-ups. Like I said, I purchased the 500G model so even though I had backups, I didn't have redundancy. Soon after I purchased my system I bought a 2nd 500G hard drive at a bargain price ($90 after rebates) so I now have 1TB. The drives aren't mirrored, but you can specify which folders get duplicated across drives so if you have a failure, your chosen (not all) files are safe and recoverable. And, installing the 2nd hard drive was a snap.

The downside is the server is running a low-power CPU. The AMD Sempron is okay if you're running a bargain PC, but with the demands of a server OS, it is slow to respond to system inputs. Luckily, since you can't attach a monitor or keyboard directly to the HP ex47x series, you won't run into this unless you need to do something directly on the server. (I log in daily to check the status of my back-ups, but that's about it.)

So, for $600-$800, what do you get? Peace of mind (automated back-ups). Shared media files (MP3, video and others). Shared storage, private storage and remote access.
What you don't get is the fastest quad-core server CPU with gobs of memory. But, this is a file server, so...who needs it?

Gary
User Rating:
1.0 stars

out of 38 user reviews

Not ready for prime time

Pros: The HP hardware is very good

Cons: The WHS software should NOT have been released

Review: The WHS software is so buggy that Medion, a major German OEM has refused to allow their brand of a WHS server onto the market yet. It's to HP's discredit that they launched their version and that they continue to promote it.
1 -- The data-corruption bug is a show stopper, and MS announced today, March 11, that they'll probably not have a fix for it before June. It's true that it does not happen on one-drive servers, but without at least one more drive, data duplication cannot be enabled, defeating the purpose of such a device. MS originally stated that only files being opened from the server could be corrupted, but it's been shown that even read-only files can be corrupted.
2 -- The backup system is simply buggy. There are many reports of users not being able to restore failed computers and therefore losing lots of data.
3 -- Many users are frequently seeing "Health Notifications" that the SYS drive in the MediaSmart is failing. This means that it must be "Repaired," a WHS function that supposedly repairs corruption of backup indexes or something. It usually works, but could anyone be inspired by seeing a message that his WHS drives are "failing" all the time??
4 -- The backups cannot be validated, either manually or automatically, meaning that a backup can be corrupted and useless for months while the user is never notified. The user can find out about the corruption only by opening a backup. This means that if you want to rely on the WHS as a backup device, you have to try to open a backup almost every day. This is not a bug, just a show-stopping, deal-busting omission. I'd ask if anyone has EVER heard of ANY backup program that does not allow validation of its backups?
5 -- There is currently no way to backup the WHS, itself. Because of the Drive Extender technology, not even third-party programs can be used for this purpose. This is another show-stopping omission because if something happens to the C: drive in the WHS, the OS must be reinstalled. It preserves the data files, but it results in losing ALL the backups stored to that point. Many users have been forced to reinstall WHS: Bye-bye backups, start over. (This functionality may be added to WHS by the Power Pack due by July.)
The MediaSmart server is a very nice and reasonably-priced piece of hardware, but Microsoft's WHS software was released, IMHO at least 8 months too early. I'd advise that NO ONE buy any WHS software or hardware until MS proves that they've corrected the data-corruption bug -- i.e., not before mid-summer of 2008. Even then, it will probably be impossible to fully trust WHS backups, meaning that the MAIN REASON for the software's existence has not been met.
User Rating:
4.5 stars

out of 38 user reviews

Best computer device I own

Pros: Does everything, and does it well

Cons: Frustrating tech support

Review: Why is this item not getting more press? IT does automatic incremental backups every night of every machine on the network (even wireless), it streams movies to my Xbox 360, serves as an ISO server for virtual CDs, archives family pictures, music, movies, etc. It is easily expandable and very small. It's not RAID, but doesn't pretend to be. It isn't hot-swappable like DROBO, but you don't lose storage to overhead, either. The O/S is sleek, simple and it works. You can also restore a brand new hard drive to a working computer again with the boot CD it comes with.

I did have a bad hard drive in it that needed to be swapped out early on. HP tech support was friendly, but not as responsive as other companies I've worked with before. In the end, I got the replacement hard drive, but I had to speak to TOO many people to make it happen.
User Rating:
2.0 stars

out of 38 user reviews

Good, but WILL format hard drive

Pros: small,nice looking, fast, silent

Cons: It will format any hard drive BEFORE you can use them

Review: The pros :
This is a good little server. You can upload/download files via a web interface. Use it as a iTunes server too. You can install different add-in like uTorrent. It's also possible to connect to the server from the internet and manage it from anywhere. I've not been able to do that. To be able to use the full option, the server must be use with IE.... with firefox, I was unable to control the server from the web.
You can use it as a backup server when installing the right software.
The server can also duplicate files on the server, if one drive fails, your files a not lost.
Fast server, use SATA drives with a 1Gigabit network, and it will be very fast
My others computers saw the shares on the drives as soon as I finished installing the server.

The cons :
When you add a hard drive, SATA or USB, or eSata, the wizard adds it to the 'main storage'. If you already have a 500Gig and adds another 500Gig, you won't have 2 drives of 500Gig, like D: E: as in any other GOOD OS, but ONE of 1Tera, D: The wizard informs you that the drive WILL BE FORMATED before you can use it. BE CAREFULL. Once you copy files to the server, let say you want to remove a SATA drive. You must tell the server you will do so, and will transfer the files from the hard drive you want to remove, to the others.... This could take a long time. And when you physically remove the drive, you have an **empty** drive. What's the point if I can remove the drive, but not the files ? I didn't try to shutdown the server and remove a drive, without 'telling' the server. What I think is that the files a partially on each drive.

Formating the drives before using them was the reason why I return this product.
User Rating:
0.5 stars

out of 38 user reviews

I Don't Know How This Thing Performs Because I Can't Set It Up

Pros: don't know any yet

Cons: Horrible Tech Support

Review: As I write this I am on my 107th minute on the phone with HP tech support. I have talked to two different people that barely speak english and they have just transferred me down the line because a "special" department handles MediaSmart Servers. The installation manual is a joke. The troubleshooting tips are worthless. Put this server together with my lousy HP Pavilion notebook, with a keyboard that malfunctions and a slow processor and I have two fabulous HP paper weights. I will never buy another HP product again. Rarely do I have to call tech support (thankfully). This is just careless on HP's part.
User Rating:
0.5 stars

out of 38 user reviews

A server should Never Corrupt Data.

Pros: Good Hardware, Size, Expandibility.

Cons: Windows Home Server Data Corruption Bug!

Review: Microsoft knows that Windows Home Server has issues with Data Corruption, and has been unable to track down the issue. Their own support forums show this issue as known, and they don't have a fix! In my opinion this seems to be another instance of a OS that has been rushed to market, and the customers left as Alpha testers. The function of this device is data centralization and integrity. The device to fail in that area makes it a total loss. Until Microsoft fixes this issue with Windows home server, this product is crippled by a failure of an OS! But HP did a nice job on the hardware, too bad Windows Home Server makes it unusable.
User Rating:
2.0 stars

out of 38 user reviews

Help! This box isn't RAID capable - why do I want it?

Pros: Reasonable price, decent curb appeal, seemingly easy set-up.

Cons: Not RAID capable - will loose you stuff just like any other PC.

Review: Help me here. I'm looking to install some sort of Home Server that will protect all my sensitive data, photos and other stuff. While this cute little box will back-up all your files, it's just a likely to loose your data as any other PC. The Windows Home Server software seems to be a simple - maybe quite attractive - back-up software with a few extra bells and whistles. Nothing that I've been able to find about the HP hardware or the Micorsoft software implies that your critical data will survive a catastrophic hard drive failure. I'm back to thinking about converting an old Dell PC to a server of some sort with SATA cards and Linex software. Thoughts....?
User Rating:
4.5 stars

out of 38 user reviews

Your Home Server has arrived!

Pros: Size, OS,expandability, looks

Cons: Heat, gets pretty hot

Review: All around I give the HP Home Server 475 two thumbs up. It's functions are great It excepts add-ins with ease and extra drives are not a problem for this to handle. I have added 2 USB 180 gig drives to the orginal system and they were part of the loop of drives in seconds. I also added 2 additional 500 GB sata drives and that was a quick painless process as well. I love the back up settings and it is all around an awesome machine that I would be lost without. Im glad I bought this product.
User Rating:
4.5 stars

out of 38 user reviews

Great Unit

Pros: Very user friendly

Cons: Wish they offered 1T Drives from H.P. Wonder what happens when i need to upgrade drive 1 to a larger drive?

Review: I was lucky i had a friend of mine recommend this Unit. Thanks Chris!
User Rating:
4.5 stars

out of 38 user reviews

WHS: A product from Microsoft that works right

Pros: Much faster than my Buffalo Terastation

Cons: Not enough wigets yet.

Review: Finally a product from Microsoft that works great right out of the box. My old backup system consisted of A buffalo Terastation and Norton Ghost 12.0. My backup times are cut by at least 50% while on my computer and depending if it’s sitting idle around 70% less time to backup. I have multiple windows systems around the house and the integration is excellent. Norton Ghost is good WHS is just better. You can build your own for around $800.00 according to Extreme tech http://www.extremetech.com/article2/0,1558,2236186,00.asp. I opted to order the EX470 HP Media Smart Server from HP for $604.00 include tax and delivery, then added two Western Digital Western Digital Caviar GP WD10EACS 1TB 5400 to 7200 RPM SATA 3.0Gb/s Hard Drive - OEM From new egg for $254.00 ea. Installation was simple. Menu is pretty strait forward with lots of options setup up in GUI. If you’re like me and your list of digital media is growing at leaps and bounds WHS does the trick and works great with your other Microsoft Computers including an Xbox 360 which I use for Media Center in the living room.
User Rating:
4.5 stars

out of 38 user reviews

Up and running in minutes, literally

Pros: Simple and easy

Cons: Can't think of one

Review: I really like having my content stored centrally; but if you are accustomed to working with content on local USB drives, you'll want to be wired and not wirelessly connected to the server and your content.
My xBOX found it without any work on my part. The Tivo Add-IN is GREAT, so all my centralized content is now on my TIVOs.
I recommend it.
User Rating:
5.0 stars

out of 38 user reviews

BEST SERVER ON EARTH PERIOD

Pros: EASY EXPANSION, SOFTWARE, REMOTE USE, ETC

Cons: IT TOOK SOMEONE 2000 YEARS TO MAKE THIS

Review: this is server is in a class of its own.
i normally tear the box up when i get new toys, but i was skeptical about this server. that was untill i set it up and noticed it took all of 30 min to set up 4 hp slimline pcs, laptop, 2 xbox 360, and a ps3. i had time to actually read the getting started booklet. i especially like the fact that i can use my hp ipaq hw6925 to stream my music anywhere i get att service. what mp3 player you know has a 6tb hard drive! this whs is a piece of mind.
Updated
i'm editing my posting for the user who found my previous posting unhelpful.
this server lets you do everything right out the box. functionality is very user friendly. i have'nt found any compatibility issues yet. printer serving would've been nice but you can add that on your own. i'm not a big fan of wireless streaming but you can add a router also. one last note. the server has four storage bays. all occupied bays should be equal in size example:
seagate 500gb is good with hitachi 500gb,
seagate 500gb isn't good with seagate 750gb.
however, the usb ports which i use for external 2tb and 1tb hard drives is not restricted this way. i hope this helped.
User Rating:
4.5 stars

out of 38 user reviews

It is as simple as advertised

Pros: Easy, nearly automatic set up for basic features

Cons: Needs better documentation for advanced features

Review: it just worked, I followed the instructions on the quick-start guide, and everything worked. I have already initiated the automated back-up on the primary PC. I will be setting up the rest of the PC's in my home over the holidays. I also plan to test the restore feature to see how well that works.
User Rating:
5.0 stars

out of 38 user reviews

This is a "Dream" come true!!!

Pros: Everything you need for a Home Network.

Cons: NONE.....Just wish the extra hard drives were free.

Review: Any home that has 2 or more computers...This is a must.
Not only does it back-up all your PC's every night;it also has an easy "Restore" function in case one of your PC's hard drives crashes.
This is also a must for everyone that has tons of Digital Photos and Music stored on your computer that you would never want to lose.It is totally AWESOME!!!!
User Rating:
4.5 stars

out of 38 user reviews

Awesome product

Pros: Great way to backup PCs, set up remote networks

Cons: Not an entry level product, only for serious users

Review: I love this product. It's a much better solution for backing up all my PCs than my current NAS. The iTunes backup feature is cool and I love the remote access.
User Rating:
4.5 stars

out of 38 user reviews

Best Solution for Home Users

Pros: Easy, Fast, Expandable, Strong HP add-on Software

Cons: Can always be less expensive. Limited Mac support

Review: I am fortunate to have a shipping version of the ex475 now. After only a couple weeks of use, it has delivered everything promised.

PRO's: Setup was easy. 1TB is enough initial storage, with lots of expansion options. HP Support was great with my two questions. Warranty is good. Looks good, although I have it stored next to my router in the basement. HP add-on software really differentiates this solutions vs any other Microsoft Home Server solution.

CON's: $749 list price may be $100 too high, but not bad given the easy of use vs. competition. No support for automatic backup for my Macbook Pro. (Everything else is supported.)

I bought this to take advantage of all the key selling points, (backup, photo-sharing, file-sharing, iTunes centralization, etc.). However, one of the best side benefits has been the ability to leverage this with a new HP 47" 1080P LCD HDTV with MediaSmart. I can now access all our videos, photos, and music directly from the TV. Prior to having the server, I had to stream music or photos from specific PC's located throughout the house. This server eliminates that requirement and give me "wire speed" access to ALL media files. Very nice.

HP seems to be ahead of the field currently. Others are sure to ship solutions over the next few months, but this will win the holiday shoppers wallet for 2007.

Finally, the tweaks made to this software by Microsoft, with input from HP, were worth the extra 60 day wait. Microsoft may have actually provided a solid product right out of the gate.
User Rating:
3.5 stars

out of 38 user reviews

How about a print server function

Pros: Great initial features

Cons: No print server

Review: As others have, I had a pre-release version of WHS running on a test box. Very promising. One feature I'd like MS to think about in future releases is a print server function. As homes increasingly go digital and network their PCs and media, it would be nice to be able to integrate network-capable printers through a WHS box for easy client printing.
User Rating:
4.0 stars

out of 38 user reviews

Vista 64 support soon

Pros: Plenty of power and ease of use for a home sever

Cons: small amount of add ons currently.

Review: Vista 64 support will come soon. Since each connection requires client software, the Vista 64 version is not yet ready. Keep in mind that Vista 64 support for the Zune came out two months after it shipped (works great for me now). Also, Bunny questioned storage and called it built in obsolence. Just about every IT department is struggling with data storage issues. Given that you can put in additional internal drivers, and add external storage, this platform is super flexible. Remember, hard drives have gained storage capacity but the form factor hasn't changed for years. So 5 years down the road, you'll probably be able to plug in a 2tb drive into 1 of those slots or connect it externally.
User Rating:
4.5 stars

out of 38 user reviews

Mac Software VS PC Software

Pros: Hard Drive Size with upgrade ability

Cons: IE Exclusive Browser Support

Review: So, I've got a Mac desktop and a PC laptop. Will this come with some software for my Mac to connect and backup / save just as easy as my PC?
User Rating:
2.5 stars

out of 38 user reviews

All the storage you'll ever need - that's what they always tell us

Pros: Lots of storage

Cons: Built in obsolescence

Review: It seems that, whenever huge strides in storage capacity are made, we're told we'll never need additional storage ... but we always do. When I bought my first computer 15+ years ago, I was told it had all the storage capacity I'd ever need. I outgrew it in three years. I was told the same thing with the next computer, but, as programs, files, etc. got more complex, I outgrew that one quickly. I bought my most recent computer about four years ago, and the primary thing keeping me from needing a new one is that I use the computer's internal hard drive only for the operating system and programs, and store everything else on two high capacity external hard drives. One tb seems like a lot now, but I guarantee it won't in 3-5 years.
User Rating:
3.5 stars

out of 38 user reviews

not sure 1Tb is that much

Pros: looks really slick for adding harddrives

Cons: kind of an ugly case... I would hide it

Review: I have been beta testing the WHS for a while, and have build my own machine for it. but for someone not that savy, you should go with a bundle solution.
I confess that 1Tb is not really that much, I have 750Gig back at mine with only 15% available... It is amazing how quick you can occupy space...
User Rating:
3.5 stars

out of 38 user reviews

Vista x64 not supported

Pros: Great backup and shared file capabilities

Cons: The title says it all

Review: This is really about the WHS software, not HP's product.

Potential buyers should note that the client software will *not* run on 64-bit operating systems, including Vista.

Rumor has it MSFT is working on a 64-bit client but no release date has been set.

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HP MediaSmart Server ex475 specifications

  • General
  • Platform Technology AMD LIVE!
  • Type Server
  • Product Form Factor Micro tower
  • Built-in Devices LED panel
  • Width 5.5 in
  • Depth 9.8 in
  • Height 9.1 in
  • Localization English / United States
  • Processor
  • Type AMD Sempron 1.8 GHz
  • 64-bit Computing Yes
  • Installed Qty 1.0
  • Max Supported Qty 1.0
  • RAM
  • Installed Size 512.0 MB
  • Technology DDR2 SDRAM
  • Form Factor DIMM 240-pin
  • Storage Controller
  • Type 1.0 x Serial ATA
  • Controller Interface Type Serial ATA-150
  • Storage Controller (2nd)
  • Type None
  • Storage
  • Hard Drive 2.0 x 500.0 GB - Removable - Serial ATA-150 - 7200.0 rpm
  • Hard Drive (2nd) None
  • Hard Drive (3rd) None
  • Optical Storage (2nd)
  • Type None
  • Storage Removable
  • Type None
  • Monitor
  • Monitor Type none.
  • Audio Output
  • Type Sound card
  • Telecom
  • Modem None
  • Networking
  • Networking Network adapter
  • Data Link Protocol Fast Ethernet , Gigabit Ethernet , Ethernet
  • Printer
  • Type None
  • Expansion / Connectivity
  • Expansion Bays 4.0 (total) / 3.0 (free) x Front accessible - 3.5" x 1/3H
  • Expansion Slot(s) 1.0 (total) / 0.0 (free) x Memory - DIMM 240-pin , Processor
  • Interfaces 1.0 x Hi-Speed USB - eSATA - 4 pin USB Type A ( 1 in front ) , 4.0 x Storage - RJ-45 , 1.0 x Network
  • Miscellaneous
  • Cables Included Network cable ( 1.0 pcs.) , ( 1.0 pcs.)
  • Power
  • Device Type Power supply
  • Power AC 120/230 V ( 50/60 Hz )
  • Operating System / Software
  • OS Provided Microsoft Windows Home Server
  • Software Drivers & Utilities
  • Manufacturer Warranty
  • Service & Support 1 year warranty
  • Service & Support Details Limited warranty - 1 year