- Average user rating: 3.0 stars out of 12 reviews Back to product review
- My rating: 0 stars
Full user review
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3 out of 4 people found this review helpful
1.5 stars
"It Works, BUT...... Keep yer money 'fer now"
Pros: It does basic stuff just fine.
Cons: Installation, Serious EAX problems, Drivers, Support.
Summary: Building brand new system. All top notch. New OS. While installing SB card, it crashed repeatedly, wouldn't load drivers. Finally succeded, but no EAX Special Game Effects. Gave up- later--- Un/Reloaded software multiple times. Finally got it in. Looked for it sometime later-gone.????? Forget about it. Don't really need it. BUT...Now can't update to latest driver from Creative. Card is less than 1 year old.
BEWARE !!!!!!!!!!!!!! Problems from the start !! And oh, about that non-existant tech support? That IS the way it is. It's useless.
- 1 reply to this review
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I was going to buy this Card Today because I had finally received back some rebates I had been waiting for. So when checking prices I saw there was a 100.00 rebate; I said even greater; but wanted to read some User Reviews so came to Cnet of course to do that. Well thankfully I read your opinion and a few others and you all agree that if you have issues the Tech Support is Nonexistant. Well to me Tech Support is a major Concern when buying Certain Upgrades; and this is 1 item where I would be concerned about having Good Tech support. These Days Good Tech Support is Lacking many Manuf. used to have good Tech support; but I am finding lately that it's not true anymore; seems many companies when cutting Expenses seem to cut in that Area. Which is a mistake; I am so tired of calling Tech Support only to hear them going thru their Booklet and if you have a problem that's not in their booklet; your Beat; I get the same Response we will Escalate and Someone will be in Touch. And Pigs will Fly TOO!! I have been very disappointed in many companies these days who used to have great tech support and no longer have it; I am tired of being more knowledgeable than the Tech Support I call. Many of them are Clueless. So as you can see I am Sooooooo Happy I read your Review; i want Creative Labs because of their Good Quality; I will just try to find a SC that dosen't seem to have as many issues as this Card Seems to Have. What A Shame; sounded like a really good card too if the Software works for ya.
