- Average user rating: 3.0 stars out of 12 reviews Back to product review
- My rating: 0 stars
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1 out of 2 people found this review helpful
0.5 stars
"Save yourself frustration - don't buy it"
Pros: It has audio inputs for my digital cable
Cons: It doesn't work, and tech support is as bad as it can get
Summary: The software didn't install without errors fresh from the box. First level tech support didn't even know there was a demo DVD that shipped with the product and kept telling me they don't play DVDs. Second tier tech support suggested reinstalling WinXP, that?s only two weeks worth the work. Since I didn't want to do that ? they suggested I find another PC to corrupt with their software.
I don't mind spending the money to buy high end products, I do mind when the basic installation is flawed and generates error messages and the product doesn't work. There is no excuse for tech support to be ignorant about their product line, and it is inexcusable for tech support to use a shotgun approach to fault isolation.
This was my first, and last purchase of a Creative Labs product.
