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"Phenomenal Customer Service!"
5.0 starson by NoCal123Pros: Exceptional customer service.
Cons: None that I know of.
Summary: I received such great customer service that I felt compelled to write a review. I ordered the speakers on the Aperion website, which is very good. Speakers arrived about 2 days later via FedEx (free shipping...yes, I know that's baked into the price, but still it's nice, no?). I realized my impulse purchase was a little too impulsive, so I decided to return the speakers without even opening the box (trust me, I was tempted). Aperion gave me no hassle whatsoever, and they paid for the FedEx return shipping. They even sent me the labels. Based on my customer service experience with the company, when I do decide (responsibly) to purchase a speaker system, I will definitely purchase from Aperion. One more thing...their after-hours voice message is hysterical!
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Please use these reviews to review the ACTUAL PRODUCT... not just the customer service. Your 5 star rating has nothing to do with the actual quality of product, just the customer service, which albeit is very important, but that is not what these reviews are for.
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