Pros Does what it is supposed to, (stores 500 gb)
Cons Runs quite hot
the cords are loose, and will fall out or lose connection with computer if slightly moved.
rebate is a lie
Summary The product comes with a cd (probably drivers) I didn't bother opening/installing. and used the drive straight out of the box.
Pros External HDD with eSATA interface works as expected
Cons Vox failed to pay rebates.
Nonexistent customer service.
Summary I bought mine from Micro Center with two advertised manufacturer rebates. Vox required two separate submissions for regular and "bonus" rebates, each requiring the product to be registered on a third-party website with a printout of the confirmation to be enclosed with the rest of the usual stuff -- UPC, receipt, separate forms for each.
Even after all that, they didn't send the rebates. It was nearly impossible to find contact details for the company, which handles its own rebate processing, and when I finally did track them down my voice mails and e-mails went unanswered. Finally after 8 months I got Micro Center to cough up the difference as a cash refund. Kudos to them but it took multiple phone calls, e-mails and a trip back to the store to get it done.
By the way, every one of the options at Vox Products' phone tree goes to voice mail, and since they don't seem to reply to anything I'd hate to have to try making any kind of warranty claim.
The product itself is satisfactory but I wouldn't recommend it over one of the major brands unless you can manage to find it at a substantial discount with no rebates involved.
Pros Fast Drive
Cons Customer Service Practices
Summary I do not disagree with the reviews that state this is a good product. However, I cannot recommend that anyone purchase from this company. Their rebate process is set up to deny any claim and they will take every opportunity to take advantage of their customer base. What a shame this is since they could easily be a market leader if they actually had a bit more corporate integrity. I will continue to tell all of my family and friends to avoid these clowns like the plague.
Pros WELL IT FAST I LIKE THE ENCLOSURE AND THE PRICE IT TO NICE TO COMPLAIN
Cons I IVE NONE YET
Summary IN MY OPINION ALL DRIVE COMPANYS ARE REALLY THE SAME SO YOU TAKE YOUR CHANCES THIS IS MY THIRD DRIVE AND LIKE IT. AND TRUST ME IM A GEEK
Pros Runs really cool and quiet. The true advantage of this drive is the eSATA connection speed.
Cons Backup software might be a little difficult for a novice user to understand.
Summary Works great, and is easily detectable in both Windows and MAC platforms. This was just what I needed for all my backup needs. It also has one-touch backup functionality plus the ability to schedule regular backups. Overall, this is a really handy device to own. You’ll love the sleek design, which sets VOX apart from other competitor brands.