Axim X5 400 MHz Handheld with 1-year Advanced Exchange Service (11/28/2002)

Excelent performance.by joackopr - January 23, 2008

Pros: Will be use for several programs and very easy. Have a strong and excelent performance and good use of memory in comparison with the ipaq rx 1955.

Cons: layout and desing of this models is not very atractive and lack of connection features.

After all this time, still working great!by Ceej - March 10, 2005

Pros: Great battery life; Very cheap for Dell first PDA; SD/CF slots

Cons: Heavier than other PDAs when this came out; sometimes the Nav button sticks to the left (but mine was defective); poor speaker

This is a fantastic PPCby - February 6, 2005

Pros: I installed SBP Pocket Plus right away to make it easier to use.

Cons: The onboard speaker leaves something to be desired.

It's been a good reliable unitby - January 12, 2005

Pros: Unit has been reliable and is feature rich. Had issue with the software upgrade & customer support was great - sent me a new unit.

Cons: Hotsync issues where soft reset is necessary. Avantgo doesn't always work with the unit.

SD & CF card slots, very flexibleby - October 20, 2004

Pros: Dual card slots enable to you to use multiple cards for memory wifi gps etc...

Cons: bulky

A great handheld for the priceby - October 17, 2004

Pros: The battery lasts practically forever and the X5 has quite a few accessories available.

Cons: Not enough games included to fill dead time, and trying to deal with Customer Support people who barely speak english.

Don't buy this thing!by - September 1, 2004

Pros: This is a nice unit, when it works. Unfortunately, there has been a rash of screen failures that occur just out of warranty. Dell will repair the units, for 2/3 the cost of a new one. You shouldn't have to pay $200 a year for this thing.

Cons: Screen failures just outside of warranty period.

customer service poorby - August 29, 2004

Pros: abundant of features pretty durable highly productive just be prepared for a world tour of confusion when it comes to customer support.

Cons:

Have Had It For 7 Monthsby - August 4, 2004

Pros: Awesome Screen Great Battery Life Comfortable To Hold Comfortable Stylus (optional) 802.11b Dell CF Card Works GREAT SD Slot Pocket Pc 2003 Premium TONS OF STORAGE Still works, have dropped it in leather case, and on concrete from about three feet up. N

Cons: None

You get much more than you pay for!by - July 1, 2004

Pros: Good quality, Long lasting, Durable. Great starter PPC and for the price, the best you can get nowadays.

Cons: DELL Service and Support receives an F! Of course, that's why there's http://aximsite.com

Good product when it works!by - June 15, 2004

Pros: Loved it for 15 months while it worked. Great display, good speed, MS friendly (which means it works with my PC well)

Cons: Once it broke, that was the end. The screen busted and I wanted to ship it for repairs, that's where the problems started. 1) Web site confusing and does not lead you to proper support place. 2) emailed tech support, they replied and wanted to know how it

Perpetually Unreliable, poor serviceby - May 13, 2004

Pros: Cheap, powerful

Cons: Ongoing terrible reliability: battery drains, alarms don't work, backup batteries fail even when new, maximally incompetent scripted e-mail support

Dell Axim X5 works for meby - May 3, 2004

Pros: Easy to hold Easy to access expansion slot Bundled package good value

Cons: Hard to view screen in certain lighting Dell customer support awful

Fantastic pocket-pc!by - April 24, 2004

Pros: To start out, the Dell Axim X 5 is fantastic! 90% of the negative reviews for it have to be from people who shouldn't have gotten a pocket pc in the first place. I ordered my X5 on a Thursday, and received it the following Tuesday with regular ground sh

Cons: On the downside though, I can say that the X5's navigator button is mushy as others have reported, making it nearly useless for gaming. The sound quality from the single speaker on the face of the unit is only adequate, but what can you expect from a mon

Its a PDA, not a laptop!by - April 21, 2004

Pros: This thing is great! I purchased mine almost 18 months ago as a college student, and it still works perfectly! As for pros, here we go: PocketPC OS, integrates flawlessly with MS Word, Excel, and Outlook; software is very abundant; customizeable; expan

Cons: No built-in WiFi, cradle not included (but does come with sync cable). That's it. Oh, and it doesn't microwave my popcorn or anything.

I lost all my contentby - April 1, 2004

Pros: Great features.

Cons: Customer Service is abhorrent and the Axim is completely unreliable. It loses data very easily! My Axim was not beaming correctly with my wife's Axim. Their first solution was to unplug the Axims. Didn't work. Their second solution was a soft reset.

Gives you more for your moneyby - March 23, 2004

Pros: Most will be looking at the X3 now, but I am still happy with my X5-400. A little large, but screen is clear and color pictures are solid. I carry some excel and word for quick reference, and it has worked everytime. They activesync is quick and menu dri

Cons: Had a few gliches with activesync - had to redo the settings a couple of time, but I think that it was my error not the software/hardware. The x5 locked once, but a push of the reset and I was up while on the road...needed addresses, gave me a scare, but

Great device, tragically poor supportby - February 21, 2004

Pros: Long battery life, tons of features, really easy to use. I don't use ActiveSync as much as most people, but the few times I have used it, I've had no problems.

Cons: Dell's customer service and tech support is nothing less than a Greek tragedy. I have absolutely nothing against Indian people, however Dell needs to hire customer support personnel that can speak CLEAR ENGLISH! They automatically assume that you are dumb

Axim looses functionality/support after PPC 2003 upgradeby - January 5, 2004

Pros: Good solid device that is well designed and easy to use.

Cons: Once you upgrade to Pocket PC 2003, the system will no longer work with any Bluetooth or WiFi card. Dell Technical support refuses to address this. To confirm this look at the postings in their own forums

Great PDA at a affordable priceby - December 19, 2003

Pros: Cheap price, nice looking screen, Compact Flash and Secure Digital slots, Pocket PC 2003

Cons: A bit bulky

Beware service departmentby - December 15, 2003

Pros: Unknown. It wouldn't hold charge long enough to find out.

Cons: The worst thing about Dell is the service department. They're all very freindly, but not very helpful. And if you have any dispute with them the balance you owe keeps growing while they don't look into the matter. $30.00 late fees were being added to our

DELL's Customer Service is ridiculously HORRIBLE!!!by - December 11, 2003

Pros: None.

Cons: Called many times to Dell's customer service, got nothing but runaround. Signed up for their preferred account to have no interest until the first of the year, which is the reason why I bought it. Turns out they didn't sign me up for it and charged me i

Best thing since slice breadby - November 24, 2003

Pros: This things is life saver... in my job. I have it linking to multiable computers and it has not had any issues. As for customer support.. never had problem with Dell ever.... even now. This thing is the best bang for the buck. Those of you looking I would

Cons:

poor service, backup battery drainedby - November 9, 2003

Pros: Lots of feature.

Cons: its backup battery can drain even with with main battery never goes below 50%. I recently found out that the backup battery drained to 25% and its not rechargable (was told by Dell's technical support). and was told that if the main battery is at 50% th

Wa-Hey!by - November 7, 2003

Pros: Just ordered the 'standard' model at a special offer price and guess what Dell have shipped me....the Advanced Version with a cradle. I love delivery errors + my Dell PDA!

Cons:

Trash Product, Trash Serviceby - October 29, 2003

Pros: +Lots of features for the price...if they worked.

Cons: -Heavy and bulky -Doesn't work -Horrible service. First one I had broke after three weeks of having it. Dell sent me a REFURBISHED ONE. Then, refurbished one randomly hard reset itself and deleted all my notes for school. Trying to send it back was horrib

Supa cheap! Supa huge!by - October 27, 2003

Pros: Awesome price for the features. Battery life is good. Screen is very bright.

Cons: Man... this thing is friggin' HUGE! It's too thick, and too tall. If you going to get a case, DO NOT get cheap cases that aren't super flush with the body of this PDA... I've got myself a $100 custom crafted Italian leather case and it's OK. If I'd wai

Palm Users, Don't Do It!by - October 26, 2003

Pros: After 8 months with a Dell Axim, I've returned to the Palm OS that I fell in love with the four years prior. The Dell unit is great as far as Pocket PCs go. Rubber grips and footprints are nice. Support is hit-and-miss.

Cons: Dell's choice of software bedfellows is heinous. Dell's sense of design plus Palm software would be nirvana. Has Microsoft ever designed anything that isn't unusable and worse with every release? Buy a Pocket PC rather than a Palm if you want... 1) One- o

Axim is good, but support is the worstby - October 21, 2003

Pros: Over all the unit is a nice unit. I have no problems with this.

Cons: I am on my 4th Axim in 10 months. The first 3 were sent back immediately due to pitted and scratched displays out of the box. I've had several Dell Customer Service people tell me that the units were out of warranty. Dell hasn't even been selling these

stay away from Dellby - October 16, 2003

Pros: I thought the Axim was a great deal and for the most part it worked.

Cons: But, Dell has admitted a firmware problem with the Axim that causes certain applications to run slowly. Well, it happens I needed those applications and Dell promised for over 2 months to send a "fix" that never arrived. Finally, I got them to take the

ROM Problems and 13.5 total hours support callsby - October 11, 2003

Pros: Good price range. Nice ergonomics

Cons: Problems with the ROM and most important...SUPPORT IS TERRIBLE. This is the worst technical support I have seen in my life... Imagine spending 2 hours on the phone being transfered from one Indian to another that cannot understand one word in English. To

Excellent value, some gotchasby - October 10, 2003

Pros: After years of being a PalmOS user (Visor, m505), I wanted something more powerful and flexible. When Dell announced the Axim, it seemed perfect - a good price - loaded with features, almost too good to be true. I'm happy to say it turned out to be *almos

Cons: Alas, as many people here have noted, the problem is Dell. The while WM2003 fiasco is a good example of the problem - three months after announcing it, it's still not shipping everywhere. The other problem is that to get the price down, Dell has cut some

Full Loadedby - October 8, 2003

Pros: Yet another great product from Dell. I have had one one issue that was quickly resolved once I understood what they were saying to me. Full of features, fully expandable.

Cons: The bad thing is the customer service. To talk to someone who first understands english would be great. The only thing worse would be Compaqs suppoort.

best bang for ....by - September 28, 2003

Pros: solid feel, ease of use, pocket pc wins over palm os, awesome with CF and SD cards

Cons: What's with the cheapest case... insulting to even come with one like it.

Still can't be beatby - September 26, 2003

Pros: Dell shook up the Pocket PC market with this little jewel, and obviously wasn't prepared for the response it was going to get. After quite a few growing pains in the customer service area, it seems like recently here they're getting back into their strid

Cons: No more cons than any Pocket PC. Pretty much every technological problem these have you'll find in one of the other assorted Pocket PC devices on the market, and most of the others have more problems than the Axims.

Ignorant Peopleby - June 18, 2003

Pros:

Cons:

Ignore the idiots... it's a nifty gadget!by - June 18, 2003

Pros:

Cons:

great pdaby - June 18, 2003

Pros:

Cons:

Very satisfied with productby - June 18, 2003

Pros:

Cons:

VERY GOOD FOR MONEYby - June 18, 2003

Pros:

Cons:

Dell's customer service stinksby - June 18, 2003

Pros:

Cons:

best buy IF you don't care customer supportby - June 18, 2003

Pros:

Cons:

The Best Buy on the Marketby - June 18, 2003

Pros:

Cons:

Good if you don't mind emerging problemby - June 18, 2003

Pros:

Cons:

I love my Dell!!!by - June 18, 2003

Pros:

Cons:

Awesome for the money!by - June 18, 2003

Pros:

Cons:

Great package overall! Wish support was better...by - June 18, 2003

Pros:

Cons:

Good for the Enterprise levelby - June 18, 2003

Pros:

Cons:

one great PDA ! Works Flawlesslyby - June 18, 2003

Pros:

Cons:

Good value, sucky supportby - June 18, 2003

Pros:

Cons:

Best Deal Goingby - June 18, 2003

Pros:

Cons:

A worthwhile purchaseby - June 18, 2003

Pros:

Cons:

After several months, still love itby - June 18, 2003

Pros:

Cons:

Best Pocket PC for the moneyby - June 18, 2003

Pros:

Cons:

More Durable Than I Expectedby - June 18, 2003

Pros:

Cons:

Great Price/Performance Packageby - June 18, 2003

Pros:

Cons:

Good at any price, great at this priceby - June 18, 2003

Pros:

Cons:

Great Product - Great Experienceby - June 18, 2003

Pros:

Cons:

anything is better than nothingby - June 18, 2003

Pros:

Cons:

It's a great deal!by - June 18, 2003

Pros:

Cons:

Very great productby - June 18, 2003

Pros:

Cons:

This is one great PocketPC!by - June 18, 2003

Pros:

Cons:

The Axim is great Dell Custermer Service Stinksby - June 18, 2003

Pros:

Cons:

Best unit for the money!by - June 18, 2003

Pros:

Cons:

Best on teh Marketby - June 18, 2003

Pros:

Cons:

DELL SUCKSby - June 18, 2003

Pros:

Cons:

After six months I still think it's a wonderful deviceby - June 18, 2003

Pros:

Cons:

Try it, you'll like it!by - June 18, 2003

Pros:

Cons:

I totaled my car and the dealer replaced itby - June 18, 2003

Pros:

Cons:

Who said it's not BIG?by - June 18, 2003

Pros:

Cons:

I had sync problems, but fixed them.by - June 18, 2003

Pros:

Cons:

Great, need a big pocket to carry it.by - June 18, 2003

Pros:

Cons:

Best value PocketPC on the marketby - May 8, 2003

Pros:

Cons:

forget the negative commentsby - May 7, 2003

Pros:

Cons:

Great deal, Great PC!by - May 7, 2003

Pros:

Cons:

Worked right away with Windows 2000 -- Would buy again in a secondby - May 7, 2003

Pros:

Cons:

keep your palmby - May 6, 2003

Pros:

Cons:

Maybe I'm living right...by - May 5, 2003

Pros:

Cons:

Great Buy!! Glad I switched from Palm.by - May 5, 2003

Pros:

Cons:

Top Quality, Easy to Useby - May 1, 2003

Pros:

Cons:

the best pda on the market...rubbish serviceby - April 30, 2003

Pros:

Cons:

Award winning customer support - who are they kidding?!by - April 29, 2003

Pros:

Cons:

Great but if I can't sync why buy?by - April 29, 2003

Pros:

Cons:

Easy to get into, great features, great price.by - April 26, 2003

Pros:

Cons:

Dell Axim Never Again!by - April 26, 2003

Pros:

Cons:

Great pda for the price.by - April 25, 2003

Pros:

Cons:

Sync Probelmsby - April 25, 2003

Pros:

Cons:

Outstanding product, bad serviceby - April 21, 2003

Pros:

Cons:

Grate Pda, but some problemsby - April 20, 2003

Pros:

Cons:

Outstanding value and delivery time was just 5 days from start to finish!!by - April 16, 2003

Pros:

Cons:

Dell has the worst service and I will never buy from them again!by - April 16, 2003

Pros:

Cons:

Why pay for A Compaq name?by - April 16, 2003

Pros:

Cons:

great handheldby - April 16, 2003

Pros:

Cons:

Insultingly bad customer serviceby - April 15, 2003

Pros:

Cons:

Can't Synch Calendar, Terrible Serviceby - April 15, 2003

Pros:

Cons:

Dell Axim - The only way to goby - April 14, 2003

Pros:

Cons:

No wait time for me to talk to dell rep'sby - April 14, 2003

Pros:

Cons:

if you want to be on your own...by - April 14, 2003

Pros:

Cons:

Not quite a Toshiba or IPAQ, but it's not also the price of an IPAQ or Toshibaby - April 14, 2003

Pros:

Cons:

Great value, HORRIBLE customer support.by - April 14, 2003

Pros:

Cons:

Great Product, No problems yetby - April 11, 2003

Pros:

Cons:

Will not sync!!by - April 8, 2003

Pros:

Cons:

Axim is the BEST.. Period..by - April 8, 2003

Pros:

Cons:

Dell is O.K., Microsoft not...by - April 7, 2003

Pros:

Cons:

Great Hardware/Poor Support/Active Sych is horribleby - April 6, 2003

Pros:

Cons:

From Palm to Dell and love itby - April 6, 2003

Pros:

Cons:

Former Palm owner LOVES his Axim!by - April 6, 2003

Pros:

Cons:

The Best there is...by - April 3, 2003

Pros:

Cons:

Great deal on a powerful handheldby - April 3, 2003

Pros:

Cons:

Works great. No problems since purchase!by - April 2, 2003

Pros:

Cons:

Would recommend, but with reservations...by - April 1, 2003

Pros:

Cons:

The best bang for the buckby - April 1, 2003

Pros:

Cons:

Big bang for the buck!by - March 31, 2003

Pros:

Cons:

Quality and service top notch!by - March 30, 2003

Pros:

Cons:

Excellent Choice!!!by - March 29, 2003

Pros:

Cons:

Review: Only problem I had had was with synching. Ugraded to activesync 3.6 and it's been smooth sailing ever since

BUY THIS IF YOU HAVE PATIENTS .DELL SUPPORT SUCKS SO BADby - March 28, 2003

Pros:

Cons:

The best Pocket PC for the money..Periodby - March 27, 2003

Pros:

Cons:

Great Pocket PC for the money.by - March 27, 2003

Pros:

Cons:

First PDA...VERY HAPPYby - March 27, 2003

Pros:

Cons:

Completely happyby - March 27, 2003

Pros:

Cons:

Searched and Searched...by - March 27, 2003

Pros:

Cons:

Don't be afraid of the bad reviews!!!by - March 27, 2003

Pros:

Cons:

If it had blue tooth and wi-fi, it'd be a no brainerby - March 27, 2003

Pros:

Cons:

High end device for bargin basement price.by - March 27, 2003

Pros:

Cons:

IT Recommendationby - March 27, 2003

Pros:

Cons:

AWFUL service - good productby - March 26, 2003

Pros:

Cons:

An excellent PDAby - March 25, 2003

Pros:

Cons:

Best Value for Performanceby - March 25, 2003

Pros:

Cons:

Great Value For The $$by - March 24, 2003

Pros:

Cons:

Great product compared to Competitors.by - March 24, 2003

Pros:

Cons:

Price for what you get is greatby - March 24, 2003

Pros:

Cons:

simply d' BESTby - March 21, 2003

Pros:

Cons:

A Fine Pocket PC at a GREAT PRICE!by - March 21, 2003

Pros:

Cons:

Great price, great deviceby - March 21, 2003

Pros:

Cons:

Not One Problem...by - March 21, 2003

Pros:

Cons:

Love my Dellby - March 20, 2003

Pros:

Cons:

Best Value for the moneyby - March 19, 2003

Pros:

Cons:

Good in some areas, poor in othersby - March 19, 2003

Pros:

Cons:

...not much larger than a PalmIIIxeby - March 19, 2003

Pros:

Cons:

Great Value and Super Featuresby - March 19, 2003

Pros:

Cons:

Sent it back....by - March 18, 2003

Pros:

Cons:

Quality PDA for Lessby - March 16, 2003

Pros:

Cons:

Best PDA for the Money, support isn't that badby - March 14, 2003

Pros:

Cons:

A Lot for the Money!by - March 14, 2003

Pros:

Cons:

overall very nice productby - March 12, 2003

Pros:

Cons:

Got mine in 1 day!by - March 11, 2003

Pros:

Cons:

It gave me everything I needed it for.by - March 11, 2003

Pros:

Cons:

Fits my hand and pocketby - March 10, 2003

Pros:

Cons:

Work just as promisedby - March 9, 2003

Pros:

Cons:

Great Value, Quality Machineby - March 9, 2003

Pros:

Cons:

"Great Device, Great Service"by - March 9, 2003

Pros:

Cons:

Very Poor Service. Look Elsewhereby - March 8, 2003

Pros:

Cons:

Great Device, Really Poor Serviceby - March 8, 2003

Pros:

Cons:

Sure its only $300 with rebate ...by - March 8, 2003

Pros:

Cons:

Axim works great with stylish designby - March 7, 2003

Pros:

Cons:

Can't beat the price...by - March 7, 2003

Pros:

Cons:

Great value, well rounded device!by - March 7, 2003

Pros:

Cons:

EXCELLENT! No Cust Service Problemsby - March 7, 2003

Pros:

Cons:

Received Ahead Of Scheduleby - March 6, 2003

Pros:

Cons:

My Axim Still Worksby - March 6, 2003

Pros:

Cons:

A Fine Machineby - March 6, 2003

Pros:

Cons:

The Best Ever!by - March 5, 2003

Pros:

Cons:

Don't believe the negativity...by - March 5, 2003

Pros:

Cons:

Have had since Dec and love itby - March 5, 2003

Pros:

Cons:

"Completely Satisfied Thus Far"by - March 5, 2003

Pros:

Cons:

Perfect, exept the serviceby - March 5, 2003

Pros:

Cons:

The BEST PDA EVER! - FAST DELIVERYby - March 5, 2003

Pros:

Cons:

3 weeks old and still love itby - March 4, 2003

Pros:

Cons:

Really great product and serviceby - March 4, 2003

Pros:

Cons:

Stop Complaining...Perfect Pocket PCby - March 3, 2003

Pros:

Cons:

Axim X5 Cant Wait For IT!by - March 3, 2003

Pros:

Cons:

Fantastic Handheld for Beginners or Advanced Users Alikeby - March 3, 2003

Pros:

Cons:

Typical Dell, great product, horrible supportby - March 3, 2003

Pros:

Cons:

BAD SUPPORT ERASES LOW PRICEby - March 3, 2003

Pros:

Cons:

DELL SUPPORT IS THE WORST!by - March 3, 2003

Pros:

Cons:

I LUV IT! I LOVE IT! I LUV IT!by - March 3, 2003

Pros:

Cons:

Great Device!!! Worst Support!!!by - March 3, 2003

Pros:

Cons:

Great PDA...period!by - March 2, 2003

Pros:

Cons:

love the pda hate the corporationby - March 1, 2003

Pros:

Cons:

Great Handheld at a Great Value, despite the costomer serviceby - March 1, 2003

Pros:

Cons:

I don't know what the others boughtby - February 28, 2003

Pros:

Cons:

Really nice!by - February 28, 2003

Pros:

Cons:

Great for most users, and then some.by - February 27, 2003

Pros:

Cons:

Power Packed!!!by - February 27, 2003

Pros:

Cons:

Didn't Try Customer Support but the PDA is Greatby - February 26, 2003

Pros:

Cons:

WOW - Quit the complaining Best unit I have owned yet!by - February 26, 2003

Pros:

Cons:

Former Palm user not sold on the Pocket PC platformby - February 25, 2003

Pros:

Cons:

Dell EUROPE leads the way!by - February 25, 2003

Pros:

Cons:

DELL ... simply d' best!by - February 24, 2003

Pros:

Cons:

Got here much earlier than expected!by - February 24, 2003

Pros:

Cons:

Give it a shotby - February 24, 2003

Pros:

Cons:

ignore the doubtersby - February 24, 2003

Pros:

Cons:

Easy Cheesyby - February 24, 2003

Pros:

Cons:

Dell hits a home runby - February 23, 2003

Pros:

Cons:

Well, it seems like I'm getting HP 1910by - February 23, 2003

Pros:

Cons:

Got here early, Works Great!by - February 23, 2003

Pros:

Cons:

Very pleased with my Axim 5.by - February 23, 2003

Pros:

Cons:

Best business product I have ever purchased!by - February 22, 2003

Pros:

Cons:

An impressed CLIE Userby - February 22, 2003

Pros:

Cons:

The little PDA that could... !!! AWESOME!!!by - February 22, 2003

Pros:

Cons:

Dell has created a stylish, easy-to-use, and feature-rich 400MHZ PDA for much less than competitors.by - February 22, 2003

Pros:

Cons:

Smart Move.by - February 22, 2003

Pros:

Cons:

What Rebate?by - February 21, 2003

Pros:

Cons:

Hale to the Palm-Killerby - February 21, 2003

Pros:

Cons:

I must be lucky!by - February 20, 2003

Pros:

Cons:

If it ever got hereby - February 20, 2003

Pros:

Cons:

Kiss Palm Goodbyeby - February 20, 2003

Pros:

Cons:

Was lucky, compartivelyby - February 19, 2003

Pros:

Cons:

Great Price, Very Functionalby - February 19, 2003

Pros:

Cons:

This is alot better than Palmby - February 19, 2003

Pros:

Cons:

Excellent so far...by - February 19, 2003

Pros:

Cons:

An incredible valueby - February 18, 2003

Pros:

Cons:

Its everything its supposed to beby - February 18, 2003

Pros:

Cons:

I Like it.by - February 17, 2003

Pros:

Cons:

Customer Service Hell!by - February 17, 2003

Pros:

Cons:

Awesome!!! ( a review from a regular joe)by - February 16, 2003

Pros:

Cons:

An Excellent Valueby - February 15, 2003

Pros:

Cons:

An affordable digital marvelby - February 15, 2003

Pros:

Cons:

Great Device, Just don't call Dellby - February 14, 2003

Pros:

Cons:

Stop Your Complaining...Best Bang For The Buck!by - February 13, 2003

Pros:

Cons:

Anyone who downrates this product obviously havent owned itby - February 13, 2003

Pros:

Cons:

No value if it doesn't workby - February 11, 2003

Pros:

Cons:

DELL AXIM IS HOTby - February 11, 2003

Pros:

Cons:

Kicks Ipaq's Butt!by - February 10, 2003

Pros:

Cons:

Great and Worth it!!!by - February 10, 2003

Pros:

Cons:

Stop whining, get brains.by - February 8, 2003

Pros:

Cons:

The Axim X5 IS Rock solid without the weightby - February 8, 2003

Pros:

Cons:

You can't beat itby - February 8, 2003

Pros:

Cons:

Great PDA, No service required yet.by - February 7, 2003

Pros:

Cons:

Great after 3 weeks, 1 week early too!by - February 7, 2003

Pros:

Cons:

Cool PDA and Value for Moneyby - February 7, 2003

Pros:

Cons:

Good so far, haven't needed any support thoughby - February 6, 2003

Pros:

Cons:

Decent product, abysmal service.by - February 6, 2003

Pros:

Cons:

Great Experience w/Dell...Great PDA!by - February 4, 2003

Pros:

Cons:

FINALLY....I GOT IT!!!by - February 4, 2003

Pros:

Cons:

Great buy for Pocket PCby - February 3, 2003

Pros:

Cons:

GREAT DEVICE BUT DELL SERVICE STINKS!by - February 3, 2003

Pros:

Cons:

Sweetest Product on the Planetby - February 3, 2003

Pros:

Cons:

Review: I got this little baby before Christmas and let me tell you that ever since I used my wife's Ipaq 3765 and she switched to Toshiba e310 (w/c she thinks is a whole lot better than her old Ipaq) My wife is jealous of mee because the display is a whole lot clearer and I can use SD and CF slots. We played around with the D-pad and hardly touched the scroll button but we found it to be a bit flimsy. The size is about the same as the old Ipaq but I cannot complain. It fits in my hand comfortably. I use headphones or external speakers to listen to my music or videos and this thing can rock, especially videos at 15fps. it is really choppy at 30fps full screen (320X240). And since my wife has the Screen protectors for her e310, the protectors fit perfectly with the Axim X5 Adv so that saved us a few bucks there. Please people don't knock the product because of Dell's terrible customer service. It's really not fair to the product. I can go on about Dell's CS but I choose Dell's Axim X5 Advance because it is half the price practically, compared to some like the Ipaq 3700s, 3800s, 3900s or Toshiba e330, e740 (just that the axim doesn't have a bluetooth).

A good product for a good price.by - February 2, 2003

Pros:

Cons:

GREAT UNITby - February 2, 2003

Pros:

Cons:

Rad Pocket PCby - February 1, 2003

Pros:

Cons:

Do Yourself A Favor, Stay Away From Dell!by - February 1, 2003

Pros:

Cons:

Best Pocket PC in townby - January 31, 2003

Pros:

Cons:

The AXIM is great!!!by - January 31, 2003

Pros:

Cons:

Best one for geeksby - January 31, 2003

Pros:

Cons:

Great Product... if you're patientby - January 31, 2003

Pros:

Cons:

Very good customer service for meby - January 31, 2003

Pros:

Cons:

best new xscale pocket pcby - January 31, 2003

Pros:

Cons:

Exactly what I expectedby - January 30, 2003

Pros:

Cons:

This Is What I've Been Waiting For!by - January 29, 2003

Pros:

Cons:

But It - You Won't Be Disappointedby - January 29, 2003

Pros:

Cons:

GREAT PRODUCT: POOR CUSTOMER SERVICE.by - January 29, 2003

Pros:

Cons:

Ordered on 11th, got it todayby - January 28, 2003

Pros:

Cons:

Simply the best bang for the buck!by - January 27, 2003

Pros:

Cons:

Incredible Value, High-End Performanceby - January 27, 2003

Pros:

Cons:

The Dell is awesome but the srvice is awful!by - January 26, 2003

Pros:

Cons:

COMpare it to the competition you will see your making the right choiceby - January 26, 2003

Pros:

Cons:

good but, support sucks -plain and simple!by - January 26, 2003

Pros:

Cons:

A power packed, feature-rich device at the price a PDA should be.by - January 26, 2003

Pros:

Cons:

i dont get what u all are complaining aboutby - January 25, 2003

Pros:

Cons:

Great for low end usersby - January 25, 2003

Pros:

Cons:

++ Very Nice ++by - January 25, 2003

Pros:

Cons:

Two days into my order of dell's Axim X5.by - January 25, 2003

Pros:

Cons:

Review: Shure its only been two days, But I felt I should shed somme light to those of you shoppers who are a little stiff in regards to the comment of bad customer service. Coming from a customer service back ground myself I could understand the slightly anoyed tone some of them seemed to have. But realy they where ordinary people doing an extrodanary job so far. The first day they had found the component and prepared it for shipement. I had places the order at about 3PM eastern standard time to their 4PM central time. And the next day(Today) they have already shipped my order. All of my question where asked, and my demands such as changing method of payment flawlessly done with what seems to be great efficiency. Francly I have concluded after talking to other people and comparing them with my own experiences. If you treat them as you would like to be treated. Every thing is absolutely fine. P.S This is the Canadian hub, I know nothing of the American hub. It may be different, im not shure.I hope I have settled some of your nerves. Happy shoping

DELL Sucksby - January 25, 2003

Pros:

Cons:

DELL quality in your palm sizeby - January 24, 2003

Pros:

Cons:

Incredible value, great featuresby - January 23, 2003

Pros:

Cons:

very very good valueby - January 23, 2003

Pros:

Cons:

Great Device, Terrible Supportby - January 23, 2003

Pros:

Cons:

Customer "service" too big of a riskby - January 22, 2003

Pros:

Cons:

Great product, decent supportby - January 22, 2003

Pros:

Cons:

For my first pocket pc it's a stealby - January 22, 2003

Pros:

Cons:

great exept for a 6 week wait for itby - January 22, 2003

Pros:

Cons:

Come on.. give them some timeby - January 21, 2003

Pros:

Cons:

7 pm tech support testby - January 20, 2003

Pros:

Cons:

Great tool, lousey supportby - January 20, 2003

Pros:

Cons:

BEST UNIT AVAILABLEby - January 19, 2003

Pros:

Cons:

cheaply made as with all dell machinesby - January 19, 2003

Pros:

Cons:

Great value from a great company.by - January 19, 2003

Pros:

Cons:

great features, poor support and connectivity!!by - January 18, 2003

Pros:

Cons:

Don't Buy If You Need Infraredby - January 18, 2003

Pros:

Cons:

I expected a lot and got it!by - January 17, 2003

Pros:

Cons:

Great PDA. Horrible tech support.by - January 17, 2003

Pros:

Cons:

A Great Valueby - January 16, 2003

Pros:

Cons:

GREAT VALUE - DELL QUALITYby - January 16, 2003

Pros:

Cons:

Good PDA, Good Price, Good Customer Serviceby - January 16, 2003

Pros:

Cons:

I like it!!!!!!by - January 15, 2003

Pros:

Cons:

Better than a Palmby - January 15, 2003

Pros:

Cons:

The WORST Customer Support Everby - January 15, 2003

Pros:

Cons:

Mostly happy with itby - January 15, 2003

Pros:

Cons:

Dell is a great companyby - January 14, 2003

Pros:

Cons:

AXIM X5 Beats the Competition Hands Down!by - January 14, 2003

Pros:

Cons:

Dell Support is as good as HP or Palmby - January 13, 2003

Pros:

Cons:

Customer service is lousy; forget it if you have NTby - January 13, 2003

Pros:

Cons:

Great features bad fit-&-finishby - January 13, 2003

Pros:

Cons:

No Support makes a bad bargainby - January 12, 2003

Pros:

Cons:

Poor Customer Support with No Replacement Partsby - January 10, 2003

Pros:

Cons:

Good Luck Getting Oneby - January 10, 2003

Pros:

Cons:

Outstanding Value & Robust Feature Setby - January 10, 2003

Pros:

Cons:

Lots of Fluff, little productivityby - January 9, 2003

Pros:

Cons:

Love it-Beats my dead Jornada by a long shotby - January 9, 2003

Pros:

Cons:

Simply DELLicious!!by - January 8, 2003

Pros:

Cons:

Axim X5 worth it and more....by - January 8, 2003

Pros:

Cons:

Good PDA/Inept Customer supportby - January 8, 2003

Pros:

Cons:

Got my Dad one, I might get one too!by - January 8, 2003

Pros:

Cons:

Does this work with Mac PCsby - January 7, 2003

Pros:

Cons:

Call 800 Number to Orderby - January 7, 2003

Pros:

Cons:

Thumbs up from handhelp newbieby - January 7, 2003

Pros:

Cons:

Home Runby - January 6, 2003

Pros:

Cons:

Review: Best PDA on the market when you compare features, performance and price. Would have liked a nicer carry case to come with it rather than the rather cheap generic case it did come with... but that's my only criticism. It's NOT bulky compared to others on the market, but if you want ultra-slim, wait 6 months for the X3

Dell is Going Downhill...FASTby - January 6, 2003

Pros:

Cons:

DELL POCKET PC IS OUTSTANDING!!!by - January 6, 2003

Pros:

Cons:

The new Best name in Handhelds!by - January 6, 2003

Pros:

Cons:

Everything you need, for the price you wantby - January 6, 2003

Pros:

Cons:

Many great featuresby - January 6, 2003

Pros:

Cons:

Awesome PDA! Awesome customer service!by - January 5, 2003

Pros:

Cons:

Dressing your Axim for Success on a Low Budgetby - January 5, 2003

Pros:

Cons:

Awful customer service!by - January 5, 2003

Pros:

Cons:

Seems Service issues were only during the holidaysby - January 4, 2003

Pros:

Cons:

Great Product - HORRENDOUS Customer Serviceby - January 4, 2003

Pros:

Cons:

The good, the bad, and the ugly...by - January 4, 2003

Pros:

Cons:

A good solid valueby - January 4, 2003

Pros:

Cons:

A GREAT Pocket PC!by - January 3, 2003

Pros:

Cons:

Customer Service - Worst-n-Industryby - January 3, 2003

Pros:

Cons:

Not just a "value" Pocket PCby - January 3, 2003

Pros:

Cons:

Don't Count in Tech Support.by - January 3, 2003

Pros:

Cons:

outstanding performance/$$$by - January 2, 2003

Pros:

Cons:

HAD IT, SOLD ITby - January 2, 2003

Pros:

Cons:

Order At Your Own Riskby - January 2, 2003

Pros:

Cons:

Great deal for the $'sby - January 1, 2003

Pros:

Cons:

Okay as long as you don't expect to beam!by - January 1, 2003

Pros:

Cons:

This grass isn't greenerby - December 31, 2002

Pros:

Cons:

don't buy the first versionby - December 31, 2002

Pros:

Cons:

First Impressions - 2 Thumbs Upby - December 30, 2002

Pros:

Cons:

400 MHz or 300 MHz?by - December 30, 2002

Pros:

Cons:

A "best buy"!by - December 29, 2002

Pros:

Cons:

Expensive feel, low cost, a real winner.by - December 29, 2002

Pros:

Cons:

gotta go with dellby - December 28, 2002

Pros:

Cons:

Solid and worth the priceby - December 28, 2002

Pros:

Cons:

GREAT PRICE, GREAT PRODUCT!!!by - December 28, 2002

Pros:

Cons:

Still getting a Dell?by - December 27, 2002

Pros:

Cons:

DON'T LISTEN TO THE NEY SAYERS!!by - December 26, 2002

Pros:

Cons:

Truly A Complete Pocket PC At an Affordable Priceby - December 26, 2002

Pros:

Cons:

RIP OFF - WORST CUSTOMER SERVICE!!!!!by - December 26, 2002

Pros:

Cons:

This is a fantastic PDA for the price!by - December 26, 2002

Pros:

Cons:

For the price, you will not find a better Pocket PCby - December 26, 2002

Pros:

Cons:

An excellent, but flawed handheld with great performance and valueby - December 26, 2002

Pros:

Cons:

First Handheld. Good Value, Good Qualityby - December 26, 2002

Pros:

Cons:

The DellTM AXIM X5 Advanced Handheld is a terrific value!by - December 26, 2002

Pros:

Cons:

Excellent Value for a Full Blow Pocket PC!by - December 25, 2002

Pros:

Cons:

DELL CUSTOMER SERVICE STINKS!by - December 25, 2002

Pros:

Cons:

Holy smokesby - December 25, 2002

Pros:

Cons:

Great Pocket PC - Arrived Early!by - December 24, 2002

Pros:

Cons:

Excelent For price, Great Anywaysby - December 24, 2002

Pros:

Cons:

I OWN THIS!!!by - December 23, 2002

Pros:

Cons:

The Best Pocket PC in the Marketby - December 23, 2002

Pros:

Cons:

Got two and love themby - December 23, 2002

Pros:

Cons:

Dude, Stop Bashing Dellby - December 23, 2002

Pros:

Cons:

Nice Screen and Featuresby - December 23, 2002

Pros:

Cons:

Dull Screen and Outdated Softwareby - December 23, 2002

Pros:

Cons:

I wish Dell would open up the product to the marketby - December 23, 2002

Pros:

Cons:

Best value out thereby - December 23, 2002

Pros:

Cons:

Super fantasticby - December 23, 2002

Pros:

Cons:

What year is it?by - December 23, 2002

Pros:

Cons:

terrific baseline specs; awsome expandabilityby - December 23, 2002

Pros:

Cons:

Bset Buy For The Moneyby - December 22, 2002

Pros:

Cons:

Axim = great expandibilityby - December 22, 2002

Pros:

Cons:

Palm Vx vs Dell Axim X5by - December 21, 2002

Pros:

Cons:

Only dell?by - December 21, 2002

Pros:

Cons:

Service Shmervice!by - December 21, 2002

Pros:

Cons:

The PDA I have been waiting for!!by - December 21, 2002

Pros:

Cons:

How Do They Do It? Other Makers Better Find Out, FAST!by - December 20, 2002

Pros:

Cons:

Best Pocket PC for the priceby - December 20, 2002

Pros:

Cons:

sweet&is"a dell at thatby - December 20, 2002

Pros:

Cons:

Fast Delivery, not as big as they sayby - December 20, 2002

Pros:

Cons:

No Problems Here...by - December 20, 2002

Pros:

Cons:

Dude, I bought a (cheap) Dell!by - December 20, 2002

Pros:

Cons:

Axim Advanced - Awesome Value!by - December 20, 2002

Pros:

Cons:

Geat Value - Minor negativesby - December 19, 2002

Pros:

Cons:

Don't listen to the nay-sayers.by - December 19, 2002

Pros:

Cons:

Dude this could be betterby - December 19, 2002

Pros:

Cons:

Misleading reviewsby - December 19, 2002

Pros:

Cons:

wrong os? bad customer service? please!!by - December 19, 2002

Pros:

Cons:

DELL AXIMby - December 18, 2002

Pros:

Cons:

Customer Service is the worst!by - December 18, 2002

Pros:

Cons:

First Dell Product and Not Lastby - December 18, 2002

Pros:

Cons:

The Axim X5 Advance is the BEST!by - December 18, 2002

Pros:

Cons:

Review: I will not comment on the CS of Dell. Enough has been said from both sides of the coin here. This is supposed to be comments on the product. Well I ordered my on 12/2/02 and received it on 12/17/02, a week before intended deivery. I've used all day yesterday and today and I still have 80% battery power (but that's with the power consumption set to 200Mhz and the back light off. Don't really need the light since the screen is great with me. I only need it in dark areas of work or at home, w/c are hardly any. I put it on at 400Mhz just to check a video at 15fps 320x240 and there is some chopping of the video but it's wonderful compare to my old Ipaq with the CF sleeve. It's just as thick and heavy as the ipaq w/ sleeve. I don't know about some people but my speaker is fine. It sounds like my Toshiba e310. I never had to reset it with all the downloads I've done (and there are quite a lot w/ games and Engineering programs). I do have to admit the jog dial is loose but I won't really use it. It's probably the only thing I will barely use. Overall this thing is the best invention yet for it's price. I'm not disappointed in Axim X5.

Features and Delivery is what sold me!by - December 18, 2002

Pros:

Cons:

It Worked For Meby - December 18, 2002

Pros:

Cons:

Good Bang vs. Buck Ratioby - December 18, 2002

Pros:

Cons:

Great Price backed with Great Performanceby - December 17, 2002

Pros:

Cons:

Ordered and Received in 1 week!by - December 17, 2002

Pros:

Cons:

You've got to try one!by - December 17, 2002

Pros:

Cons:

Review: I have no idea what number the rest of these complainers are calling but in 4 years I have NEVER had to hold more than 5 minutes for support from Dell...I ordered my Axim x5 right in the middle of all the hype and it shipped 3 days later! I only use Dell desktops for our office and the only problems I've ever had were created by the users on my network. Now on to the good stuff. I'm junking 5 Compaq IPAQ's and replacing them with Axim's. The IPAQ's worked well for the few months we had them but...If you want to go wireless, you need an expansion pack. If you want to add a micro drive, you need a different expansion pack. If you want an extended battery you need an expansion pack, but you can't use it while you're using your micro drive, etc... The display on the Axim is great, they packed a LOT into a very small space, the OS is superior to Palm (don't worry, applications will come and there are already tons of free ones out) People are compaining that the Axim is too heavy??? Try ANY other product with any of their flipping expansion packs and the Axim is like a feather :S What you have to remember is that this is really Dell's first attempt at a pocket PC. They have without a doubt revolutionized the way PC's are bought and manufactured in this country. If you think they're bad....go try a gateway! You know what they say, opinions are like....

High Quality Product, a little heavyby - December 16, 2002

Pros:

Cons:

Axim rocks, Dell support doesn'tby - December 16, 2002

Pros:

Cons:

I GOT ANOTHER DELL!by - December 16, 2002

Pros:

Cons:

Too big & wrong O/Sby - December 16, 2002

Pros:

Cons:

Above Average PPC belwow average supportby - December 16, 2002

Pros:

Cons:

Rating based on Customer Serviceby - December 16, 2002

Pros:

Cons:

My first Pocket PC - Excellent!by - December 15, 2002

Pros:

Cons:

Dell Axim X5 - Why look for Anything Else?by - December 15, 2002

Pros:

Cons:

more than just featuresby - December 14, 2002

Pros:

Cons:

The Axim is one fine unit!by - December 14, 2002

Pros:

Cons:

Another Review from an Ownerby - December 14, 2002

Pros:

Cons:

DELL's Customer Service Is GONE!!by - December 13, 2002

Pros:

Cons:

I love it Butby - December 13, 2002

Pros:

Cons:

So far-very goodby - December 13, 2002

Pros:

Cons:

Awful Customer Serviceby - December 13, 2002

Pros:

Cons:

It'sssss Great...!!!!!by - December 13, 2002

Pros:

Cons:

Very Pleased with a Few Reservationsby - December 13, 2002

Pros:

Cons:

A review by someone who HAS one.by - December 13, 2002

Pros:

Cons:

Great PocketPC for the Price!by - December 13, 2002

Pros:

Cons:

Great Dell entry w/ a few glitchesby - December 12, 2002

Pros:

Cons:

Not top of the line, but still a stealby - December 12, 2002

Pros:

Cons:

Patience will be rewardedby - December 12, 2002

Pros:

Cons:

Excellent Product, Good Value, but Poor Serviceby - December 11, 2002

Pros:

Cons:

Best product price/quality wiseby - December 11, 2002

Pros:

Cons:

Dell lost my order also!by - December 11, 2002

Pros:

Cons:

Poor support, lost ordersby - December 11, 2002

Pros:

Cons:

Great Comprimise Between Features And Sizeby - December 11, 2002

Pros:

Cons:

OK nobody knows it....by - December 11, 2002

Pros:

Cons:

Don't pay attention to Naysayersby - December 10, 2002

Pros:

Cons:

great product, bad supportby - December 10, 2002

Pros:

Cons:

Very good product - pathetic serviceby - December 10, 2002

Pros:

Cons:

Best high-end Pocket PC for low priceby - December 10, 2002

Pros:

Cons:

DON'T BE STUPIDby - December 10, 2002

Pros:

Cons:

Highly impressed newbie!by - December 9, 2002

Pros:

Cons:

Horrible service at Dell.by - December 9, 2002

Pros:

Cons:

Axim X5 in preproductionby - December 9, 2002

Pros:

Cons:

Very Good PPCby - December 9, 2002

Pros:

Cons:

Good Product Great Priceby - December 7, 2002

Pros:

Cons:

Great product, even better priceby - December 7, 2002

Pros:

Cons:

Objectively Speaking...by - December 6, 2002

Pros:

Cons:

Arrived early & it's AWESOME!!!by - December 6, 2002

Pros:

Cons:

Review: I ordered my Axim over the net and Dell indicated that it would shipped on, or before, Dec. 16th. It came via FedEX on the 5th!!! Ya baby! Don't believe anyone who says the Axim is not a great value, it's better than I expected. Whoever, said it will only sync with Dell computers... is an idiot! That Dell tech needs to be fired, everyone knows that MS Activesync is a windows based product and it will sync with any windows machine - Dell or otherwise! Despite what I've heard about the Axim it is NOT that bulky and I really like it's look. The jog dial is heavenly and the cradle/charger is sleek and just cool looking. The screen is backlit, not side lit, so it's crystal clear (almost as nice as the HP/Ipaq 3900, for $250 less) and the battery life is better I have loaded several games and programs on it already and it's still screamin... Pocket Quake is pulling a modest 8.0 FPS, not bad. If your thinking about getting one, they are certainly worth the price. If I had one negative comment it would be that; the 4 way navigator button is hard to control and pushing it down has no function, usually that is an enter command? I think my button may be defective, all the directions work exept the right side. I'll have to call Dell, other than this minor issue it's a great machine!!!

Bad service ruins experienceby - December 6, 2002

Pros:

Cons: