Entered CNET Catalog: 10/06/2004
SKU: 93H00107-00
Manufacturer: Dell, Inc.
Manufacturer description
The Dell 520 MHz Axim X50 packs style and impressive features in a sleek, sophisticated design. Powered by the Intel XScale PXA270 Processor at 520 MHz, 64 MB SDRAM and 128 MB Intel StrataFlash ROM, the device offers excellent performance. This handheld comes equipped with the Microsoft Windows Mobile 2003 Second Edition operating system with Windows Media Player 10 Mobile. It features an integrated CompactFlash Type II and Secure Digital / SDIO Now! / MMC card slots for flexible expansion. It also includes 3.5 mm headphone / headset jack for headsets to support voice recognition applications. In addition, the built-in microphone and speaker ensure easy recording while you are on the go. The integrated Wi-Fi (802.11b) and Bluetooth wireless technologies offer flexible connectivity options.Product summary
The good: Windows Media Player 10.0 Mobile; fast processor and ample memory; integrated Wi-Fi and Bluetooth; sleek design; user-replaceable battery.
The bad: Heavy; small navigation toggle; lackluster software bundle.
The bottom line: Solid performance and advanced multimedia capabilities make the Dell Axim X50 a suitable PDA for both serious and more casual users.
Editors' review
- Editors' Choice: No
- Reviewed on: 10/12/2004

Taking center stage is the X50's 3.5-inch QVGA screen that displays 65,000 colors and a 240x480-pixel resolution. The four shortcut keys (Calendar, Contacts, Inbox, and Home) and the navigation toggle reside just below and, compared to the X30's, were quite diminutive. While this wasn't much of an issue with the shortcut keys, the smaller toggle proved trickier to navigate, especially for those with bigger digits, and we often pressed the center Select button by mistake.
The left side of the PDA gives you access to a host of goodies. There's a lanyard hook, a lock switch, a wireless on/off button, and a voice-record button. The one-touch access to wireless connectivity is a particularly nice convenience since you don't have to fish through the Settings menu to turn on Bluetooth or Wi-Fi. The top of the device houses a 3.5mm headphone/headset jack that accepts Walkman-style 'phones and supports VoIP and voice-recognition apps; the stylus holder; and dual CompactFlash and SD expansion slots. Also, there's a standard sync/cradle connector on the bottom of the device. Give the X50 a twirl, and on the back, you'll find a battery-lock switch that enables the user to swap out the 1,100mAh battery, a Reset button, and two rubber grips to prevent your handheld from slipping.

There aren't too many extras in the box, but you get a desktop sync cradle, a travel charger, and a protective case. We were disappointed that a protective case isn't included. As mentioned earlier, the X50 has a user-replaceable battery; if you're a road warrior, you might want to invest in Dell's 2,200mAh extended cell for $99.
A check under the Dell Axim X50's hood shows a well-equipped handheld. There's an Intel 520MHz XScale PXA270 processor that, like any chip in this family, features SpeedStep and Wireless MMX technology to optimize battery life. Memory is ample, with 128MB of flash ROM and 64MB of SDRAM (145MB of which are user-accessible). If that's not enough, the dual CompactFlash and SD expansion slots should do the trick.
The expansion options are particularly attractive since the X50 is the first Pocket PC to offer Windows Media Player (WMP) 10.0 Mobile. What does this mean for you? In short, it's a better multimedia experience. Aside from being able to carry your favorite WMA, MP3, and WMV music files on your handheld, you now can get album art with the accompanying song. Also, Windows Media Digital Rights Management 10.0 gives you access to audio and video content from subscription services such as Musicmatch and CinemaNow. Like to show off photos and videos? You can do that too with WMP 10.0. While this is all very entertaining, proceed with caution, as playing music and watching video takes up a lot of battery power. Unlike the X50v, this model does not include the gaming bundle, although it has Solitaire and Jawbreaker.
Wireless connection comes in the form of Wi-Fi and Bluetooth, which can be used simultaneously. The X50 ships with a WLAN utility that shows signal strength, encryption options, certificate enrollment for advanced Wi-Fi authentication, and more. Bluetooth also opens the doors to communication with other devices, allowing users to do even more with the X50. For instance, paired with Dell's GPS receiver ($249), you can use the X50 as a navigation device or to connect to a Bluetooth keyboard, such as the Think Outside Stowaway, for more productivity.

Like the latest crop of PDAs, the X50 comes loaded with Windows Mobile 2003 Second Edition, which supports Landscape mode--a boon if you're keen on flashing photos, surfing the Web, or working on spreadsheets. There's also a companion CD with demo versions of programs such as Cash Organizer 2003, Full Hand Casino, and McAfee VirusScan PDA.
Editors' note: Due to time constraints with the product launch, we were able to run only one battery test instead of our standard three. We will continue testing the product and update as soon as we get the results.From a performance point of view, the Dell Axim X50 fell short of the high-end X30, but keep in mind that it sports a 520MHz processor compared to the X30's 624MHz chip. That said, the X50 was about 15 percent slower than the X30 in CNET Labs' tests. Numbers don't tell the whole story, though, as the X50 is still a very fast Pocket PC, and the average user will be hard-pressed to discern any difference in performance between the two models.
While the X50 offers great video performance, the magic was somewhat lost on the X50's QVGA screen. It's a fine screen and was readable in sunlight, but after using the VGA displays on the HP iPaq hx4700, we were left yearning for the new 3D graphical touches and crisper images. Then again, if you like what the X50 has to offer and desire a VGA screen, you can always go with the X50v.
On the other hand, the Axim X50's wireless connections were excellent. Both Wi-Fi and Bluetooth worked flawlessly in our tests. We were able to easily connect to our test access points and had excellent range. Again, you can use Bluetooth and Wi-Fi at the same time, but just be aware that this can quickly drain battery life.
Speaking of battery, the X50 comes with one main cell and one internal backup battery. In our drain tests, where we looped a video clip with the backlight and volume set to high and all wireless connections turned off, the main battery lasted almost 5 hours (see editors' note above), a very impressive score and a significant improvement from the X30 series. Still, it fell several hours short of some of the new iPaqs, including HP's multimedia PDA, the rx3715. As our drain test was designed to zap the battery as fast as possible, you will probably get more mileage in real-world usage.
Performance analysis written by CNET Labs project leader Dong Van Ngo.
User opinions
Select a User Opinion to view: 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32out of 32 user reviews
Great all-round handheld
Pros: Have had for almost 3 years, no serious issues. Activesync has worked great.
Cons: Minor design problems, but not enough to keep me from using
out of 32 user reviews
Love it. Has a lot of problems though.....
Pros: Good for music, videos, checking email, bluetoothing pics and videos to your phone, and viewing pictures.
Cons: I think it has AIDS and it gets worse the longer i keep it.
out of 32 user reviews
Better than the X51
Pros: It is functional, Pocket PC 2003, speed, user friendly, easy set up
Cons: Large with respect to a palm pilot
If you are considering the purchase of a Dell Axim, I highly recommend the x50 as opposed to the x51; however, be sure to ask the former owner if WiFi is incorporated into the unit and what is the processor speed. I have the 520MHz and it rocks. Oh, let me also say this if this review still leaves lingering doubt about the x50 and x51. Go ahead and log onto Dell's website and go to the Outlet (refurb) store. Then I would like you to note the over abundancy of x51's that are for sale, then try and find a x50 520MHz, betcha won't find one, why, because they are good products and are not returned to Dell. Most of the people who are selling them on Ebay are going to the integrated Pocket PC and phone. A good price to pay for a nice used one is about $160-180. Good luck
out of 32 user reviews
Everything!
Pros: Full Featured and productive
Cons: Not many accessories, weight
I am more productive now then before. I can check email with wifi with my PDA, then sycn later. Sync tool is very easy to use, I had trouble in the past but this was a great surprise.
Only thing Id say is that battery life is a bit weak, but I am not comparing it with any other pda's, i think this may be the case in general with color, full featured, pdas. The weight also, when you have so many features, it may be hard to get lighter.
out of 32 user reviews
Great Pocket PC at affordable price
Pros: Good price, great performance, Windows Media Player 10 Mobile
Cons: Terrible battery life
out of 32 user reviews
Amazing, absolutly no complaints
Pros: gorgeus screen, sleek design, wireless and bluetooth, Microsoft Worc, Exel, and Media Player, and SD/CF card expansion slots
Cons: Not much 3rd party software
P.S. I would have given it a 9.5 for for the multiple card probem and the minimal software but that wasn't an option
out of 32 user reviews
Does it get better? Maybe, but not at this price
Pros: Excellent memory, handling, price and look
Cons: Little heavy, thick but worth it
It's a bit bulky and feels a little heavy, but the rubberized grips on the sides are a nice touch and the unit is sturdy (I've already dropped it a few times and it survived without a scratch).
The best part: removable battery. My previous PDAs lacked this feature, so when the battery finally stopped holding a charge, it was time to buy a new one. That's not necessarily a bad thing, because it provided the excuse I needed to upgrade. But I think this unit will stay in my pocket for many years to come.
out of 32 user reviews
Excellent Device
Pros: Speed, Reliabilty, Screen
Cons: Small Navigational Bar, stylus
out of 32 user reviews
If you use Windows OS, this is the one for you!
Pros: Windows intuitive, good support
Cons: limited memory, needs more bundled software
out of 32 user reviews
solid PDA, but its OS makes it a typical Windows machine
Pros: solid performance, wireless connectivity is cool
Cons: very easy to activate the voice recorder button by accident
One particular design problem with the Axim x50 itself is that the one-touch button for voice recorder is located on the right side of its body--it's very easy to accidentally activate it when you pull the PDA out of its case or from its cradle. I did this so many times and now I am trying to consciously avoid that button.
out of 32 user reviews
Dell's Home Run
Pros: Flawless machine, smooth sync, and top notch performace.
Cons: Could come with more software.
The Axim X50 hasn't let me down yet. Installed some freeware from CNET downloads and it's the ultimate sysytem now. How could anyone not like what Dell has created.
out of 32 user reviews
Axim X50 @520Mhz
Pros: Best PDA I've owned so far
Cons: Needs SPD Pocket Plus to be really useful
I got it because I was sick of lugging my Sony Viao notebook around with me, just to check eMail. Connectivity is a breeze. I have both WiFi 802.11b and Bluetooth for wireless and USB for sync'ing with PC.
I have seen the diff. between the VGA and QVGA screens and was a little bummed I didn't have the funds to jump to the X50v. That said... I am very impressed with the design and functionality. I've decoded and compressed several movies that fit easily on a 512MB SD flash card and the playback is awesome and the sound is DVD quality with headphones. The support site www.aximsite.com is a fantastic resource for all things Axim. I was persuaded away from getting a Sony Clie' TH55 because of the non-user replaceable battery and Sony's pulling out of the US market. I was then persuaded into getting the Axim because of user comments on C/NET. If you are looking for a solid, well supported pocket PC at a reasonable cost, look into a Dell Axim X50 (at least 520Mhz) or if you have deep pockets go for the Axim X50v... and get a full 1Gig SD card. You can actually fit 2 full length DVD movies on it and watch them on a crisp hi-res 480 x 640 VGA screen... And the sound is as good as an iPod (not just my observation... But I am, among other things, an audio engineer) Note: DVD movies must obviously be recompiled, but it's easy using tips from aximsite.com posts, including my own.
Lastly... the only thing I found odd and obnoxious was, when you click on the "X" to close the program, it really does not close the program, but just the window. If you do not clieck you way through 7 menus to shut down all running programs, you eventualy run out of memory. SPD Pocket Plus is a add-on enhancement program that fixes this oversite and adds all sorts of memory monitoring graphics to your interface.
Hope this helps anyone decide. Join the family.
out of 32 user reviews
Excellent Pocket PC for those who don't require VGA.
Pros: Great media playback, WiFi, bluetooth, fast processor
Cons: Lack of software, requires a lot of customizing.
out of 32 user reviews
Excellent tool but buttons for recorder and Bluetooth need to be relocated.
Pros: Value, programs, download friendly, ability to link to home pc.
Cons: Layout of device buttons are NOT user friendly, you can't pick or set down without turning on recorder or bluetooth.
out of 32 user reviews
X 50 REVIEW
Pros: ORDERED ON SUNDAY RECIVED ON TUESDAY.AFTER USING PALM FOR YEARS I DECIDED TO GIVE THE DELL X50 A TRY SOLID DESIGN FAST PROCESSOR PLENTY OF PROGRAMS LIKE POCKET WORD,EXCELL,INTERNET EXPLORER ALSO YOU CAN CHARGE A SPARE BATTERY IN THE USB CRADLE
Cons: GET THE OP 2200 MAP BATTERY FOR LONG LIFE
out of 32 user reviews
great love it!
Pros: bluetooth, wi-fi, zippy processor and lots of memory and if thats not enough 2 expandable slots
Cons: alittle heavy
out of 32 user reviews
I will not Sync! Dell gave up!!
Pros: Good quick Wi-Fi connect. Good bright color. Nice software package too. But....
Cons: Activesync is needed to synchronize with my laptop and desk top. Dell support tried and tried but it didn't fix it. They gave up!!Returning it to Dell... bummed...
out of 32 user reviews
3rd PDA & I Love It
Pros: WiFi & Bluetooth. Display is top of line. One post said there wasn't much software available. That simply isn't true. Check out aximsite.com for links to tons of software. With the bluetooth keyboard, it is awesome.
Cons: Battery life is a drag. I order the 2200 mAh battery and will probably get another one. The nice thing is that the battery is replaceable and you can charge a spare extra battery in the cradle.
out of 32 user reviews
Sad state of Delivery
Pros: Big Name Only
Cons: I should have listened to my friend's advice, who had similar experience with Dell. I am extremely disappointed with Dell delivery service. I ordered a PDA on December 11th to gift my spouse for Christmas. I received an e-mail confirmation that I would
out of 32 user reviews
Great handheld for a great price
Pros: Long battery life, great speed and good graphics. With built in bluetooth and wireless, it's more of a media device than just a PDA.
Cons: Wish they could improve the sound quality a bit with headphones.
out of 32 user reviews
Cool, but useless
Pros: Easy to navigate and setup. Expansion slots and Bluetooth equal increased productivity.
Cons: Another Axim product that cannot sync to Outlook 2003/Small Business Windows no matter how hard the on-line tech support tried to get it to sync up.
out of 32 user reviews
Great PDA - But Buyer Beware of Delayed Shipments!!
Pros: It's an amazing device, top of the line with a gorgeous design and ample features.
Cons: Dell delayed my shipment forever and offered no compensation. Very discouraging!! Their customer support has going down the drain!!
out of 32 user reviews
Not Worth the wait
Pros: None
Cons: Standard Basic features. All softwares are Try only. Customer service and shipping sucks.
out of 32 user reviews
Great Product everything I need and more!
Pros: One touch WiFi, different optins for entering data/writing, media capabilities (pics, mp3s, etc), great screeen, fast.
Cons: small navigation button, but I harldy use it anyway. I had problems syncing with Norton and McAffe. And I'm sorry but I just had a hard time understanding the tech supports guys... they mean well and are smart guys and will eventually solve your problem a
out of 32 user reviews
nice PDA; set up quick; recommended
Pros: set up to our wireless network within a minute; everything works great right out of the box
Cons: a little large; could use a better software bundle
out of 32 user reviews
Couldn't beat the form & functionality at this price
Pros: Value, for the same features it cost about 100 more in other brands. Like having both SD & CF slots for versatility. Also like being able to use Bluetooth or Wifi independant of the each other. Other models researched had it configed so that if one w
Cons: Battery time but it is still within exceptable ranges for my normal use. Available third party accessories which is rapidly changing.
out of 32 user reviews
My First PDA - Impressed
Pros: Good Battery life. Rich feature, display is excellent. Expandable slots for CFII and SD. Good Speed, pretty stable
Cons: Unable uninstall Certain applications like MSN MESSNGER, MSN explorer etc.. Recorder button is too sensetive (Probably its my handling). Mostof the software included are Trials, software bundle is not that great. If planing to use for listening of songs
out of 32 user reviews
It is a good PDA -- my first
Pros: Good connection to WIFI sites, even better than my laptop
Cons: The software to be installed on your desktop does not work all that well.
out of 32 user reviews
Great for business.
Pros: Wireless and software
Cons: expensive and so new that customer service doesn't know much about it..
out of 32 user reviews
Great Price, Design
Pros: Wi-Fi and Bluetooth worked right out of the box. I was surfing wirelessly within minutes of receiving unit. Feels good in hand.
Cons: No software extras, included cover makes it impossible to carry unit in pocket...it's too thick with case.
out of 32 user reviews
great but confusing
Pros: speed, 3d graphics, size and quality feels good in hand, solid performance, it is one product that lives up to it's advertising
Cons: very little yhat you can add on as the windows version upgrade hasnet got a lot of programing that is version compatable yet
out of 32 user reviews
Works fast, good size and Price.
Pros: Pretty slim and powerful product. Dell made it to the price range that one can afford. Just had it yesterday and I love it. Nice slik and solid made. Performance is so far so good. Yet I have not loaded it with any apps so lets see what happens. To me the
Cons: I would love if dell has included a nice carrying case with a belt clip. But it is not a major item you consider when you by PDA.