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Palm TX handheld review

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CNET Editors' Rating

4.0 stars Excellent

CNET Editors' Rating

4.0 stars Excellent
  • Overall rating: 8.0
  • Design: 8.0
  • Features: 8.0
  • Performance: 8.0
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Review Date:
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Average User Rating

3.0 stars 321 user reviews

The good: The Palm TX comes with integrated Wi-Fi and Bluetooth, a large, bright screen, and solid battery life. The sleek and compact PDA can also play back music.

The bad: Unfortunately, the Palm TX's battery is not user replaceable.

The bottom line: The Palm TX offers a winning package of wireless connectivity, productivity tools, and fun for users of all kinds.

When Palm released its LifeDrive in May, we were thrilled that the company finally integrated Wi-Fi into one of its PDAs. Unfortunately, when we saw the wallet-stretching price tag, the celebration was short lived. Now, it appears we can put our party hats back on, because the new Palm TX offers a more affordable solution ($299) that should please a wide range of users, both professional and casual. Aside from built-in Wi-Fi and Bluetooth, the TX crams a long list of features and solid performance into a sleek package that can go head-to-head with its Pocket PC counterparts, such as the Dell Axim X51 and the HP iPaq rx1950. In other Palm news, the company dropped the price of its Palm Tungsten E2 to $199, so if you don't need Wi-Fi, the E2 is a good option. With the exception of the color scheme, the Palm TX largely resembles the Palm Tungsten E2 and the Palm Tungsten T5 in design. Rather than the classic metallic silver chassis, the TX sports a chic midnight blue coloring that can easily pass as black. In addition, the solid-feeling PDA is sleek and compact--4.7 by 3.0 by 0.6 inches and 5.2 ounces--and should have no problem slipping into your bag or coat pocket. Palm does package the device with a flip cover that attaches on the left spine to protect the screen and outer face from scratches, but if you want complete protection, we suggest you invest in a full-size case. Besides, once you take a look at the TX's gorgeous screen, we suspect you'll want to do everything to keep it that way.


Don't fuss with the menus. Access your Calendar, Contacts, Home Page, and Web with the touch of a button.

The Palm TX's spacious 4-inch-diagonal display supports more than 65,000 colors and a 320x480-pixel resolution. Text and images are sharp and crisp, and you can even customize the PDA with a number of color themes. As with the Tungsten T5, there is a toolbar along the bottom edge of the screen, where you can switch between landscape and portrait mode, bring up the virtual keyboard, and turn on the wireless radio with a tap of the button, among other things. One-touch access to Home/Favorites, Calendar, Contacts, and Web is also available through the four shortcut keys below the screen. The five-way navigation toggle sits in between this quartet. Overall, the layout is spacious, and all buttons are tactile.

On top of the Palm TX are an SDIO/MMC expansion slot, a 3.5mm headphone jack, a power button, and a stylus holder. To sync with your PC or Mac, you can use the included multiconnector USB cable, which plugs into the bottom of the PDA. The connector for the AC adapter sits immediately to the right of the USB port; this made for a tight fit when both connectors were plugged in. If you ever need to reset your device, you can do so by pressing the button on the back of the device with a paper clip or a sharp point. Unfortunately, the battery is not user-replaceable.


One, two step: Syncing the TX with your computer is just a matter of plugging in the multiconnector and pressing the HotSync button.

Palm includes enough of the basics to get you going right out of the box. Aside from the aforementioned flip cover, AC adapter, and USB cable, you get a user guide and an installation CD loaded with an interactive tutorial and various software. Palm will offer a number of optional accessories, including Bluetooth-enabled goodies, such as a Bluetooth GPS navigation system and Palm's Universal Wireless Keyboard.

The Palm TX is well appointed in the features department. Under the hood, the TX is powered by a 312MHz Bulverde Intel processor and comes with 128MB of nonvolatile flash memory, 100MB of which is user-accessible. Not only is the amount of memory sufficient for copious numbers of contacts, appointments, and other PIM data, but you're also guarded from losing all your data if your PDA happens to run out of juice. A word to the wise: Multimedia files, such as MP3s and video clips, take up a lot of memory, so we recommend investing in a memory card or two to carry such files. The TX's expansion slot accepts up to 2GB SD cards.

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Bonnie Cha is chief correspondent for Crave, covering every kind of tech toy imaginable (with a special obsession for robots and Star Wars-related stuff). When she's not scoping out stories, you can find her checking out live music or surfing in the chilly waters of Northern California. Full Bio