Pros If your unit does not need service, buy a lottery ticket.
Cons Non existent after sale service. Lots of quality and warranty complains. See page customerservicenumbers.com/co-pandigital
Summary Avoid products from new owner of the Brand Sunglow North America, current onwer of the brand Pandigital
Pros It's a tablet.
Cons Terrible screen. Viewing angle is horrible.
Touch screen will randomly stop working after a couple of months. You'll need to warranty it.
Customer service is not all that great unless you like 90 min wait times.
No real market access.
Summary Pass on this one guys if you're waiting on the ICS update. Here's what I got back after emailing their customer service.
This device will not be getting the 4.0 update.
This tablet sucks to be honest. Save up and get something else.
Pandigital Case# 350205
Thank you for contacting Pandigital Customer Support in regards to the android 4.0 update rumor.
We have no plans at this time for any updates that would update your device to the android 4.0 OS.
We apologize for any inconvenience this may have caused you. If you have any other questions or concerns please feel free to call our support line at 1-800-715-5354. Our support hours are Monday - Friday 9:00am - 6:00pm Central Time and Saturday 9:00am - 3:00pm Central Time.
Pros I'm sure I'd love it if it worked. It was cheap and has the features I wanted.
Cons It won't download apps or allow me to read e-books. Basically it is defective and Pandigital customer service has been no help despite repeated phone conversations, emails and plenty of promises.
Summary I was one of the unlucky ones who purchased a Pandigital e-reader that doesn't work. That happens, but what has happened since is ridiculous. One month after trying to to resolve the issue with Pandigital customer service I still have an e-reader that won't read books or download apps. Nearly 2-1/2 hours on the phone with three different tech help people, several e-mails and promises that they will resolve the problem, nothing happens. I get promises of a call back that don't happen. I'm sure I'd love my device if it worked, but with customer service that is determined to delay until I just give up, I would never recommend any Pandigital device.I'm sorry I chose Pandigital. A company is no better than its customer service and this one stinks.
Pros Pretty fast processor, Amazon appstore installs fine. Getjar is okay. Install cloudplayer, access co's dlna player, slacker, pandora, etc. and you have serviceable media player.
Cons Keyboard is a bit twitchy for text input. Speaker is tinny. Display is fine - while I've seen better, it looks fine.
Summary This is probably good enough for most, it is probably better as a second tablet to park in the family room.