Pros None that I can think of
Summary DirecTV is terrible. If I could give zero stars, I would. I told the person what I wanted, they placed the order incorrectly and installed incorrect equipment. I called to get it fixed and was told I would have to pay for the wrong stuff I already received AND the new stuff I was supposed to get. It had only been a couple of days since installation, so I tried to cancel, but they have a NO CANCELLATION POLICY. Once the stuff is billed, it is yours. You can pay $20/month for the rest of the contract to cancel. So, I would have paid $480 for 2 days of service, which I couldn't afford. So I kept them. Today, only 4 months in, my nearly new mint-condition receiver had a meltdown and deleted everything I had saved and erased the guide information. After 5 hours on the phone, the thing works again, but my stuff is gone forever and they won't even consider giving me a credit. Also, BE WARNED. If you accept their free 3 month trial for extra channels, they will automatically begin billing you at the end of the trial. They like to keep this little tidbit to themselves. Do not accept the trial, or be diligent about canceling, or you will get overcharged.
Pros a few features the old boxes didn't have
Cons Not as user friendly as previous units
Summary I have 2 of these in use, and prefer the older units by Hughes. The remote is not as user friendly, and it is not as easy to check whats on and jump to a favorite channel as the old units.