"One out of Two Defective in 3 Months"3.5 starson by J_Schwyhart
Pros: Price, 18 Dollars (tax & shipping) for 2 units straight from Dish network, Easy hook-up, Great Picture, Simple Remote, On Screen Guide, Event Timer, Tech Support
Cons: No T.V. power control, No S-Video. A universal remote would have been nice
Summary: I had one unit that had to be constantly be reset by unplugging after about 10 weeks of use. I contacted Dish Network tech support directly with the problem and serial number of unit and they shipped me a new one in 2 days UPS with return labels for the defective unit.
In my opinion the TR-40CRA is a good unit for the price. It will provide the digital conversion to be viewed on analog sets and it does it well.
Bottom line is, if a company like Dish Network or any other company has their name on a product like this it would be to their benefit to provide superior customer service and or tech support for the prospect of a future consumer of their other services.