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GE 22730 (03/31/2008)

GE 22730

Entered CNET Catalog: 03/31/2008

SKU: CNETGE22730

Manufacturer: General Electric Company

Manufacturer description

Convert digital signal for use with non-digital TV. The GE Smart Digital Converter Box provides one of the easiest and most cost-effective solutions to make your current television setup ready for the DTV transition. The converter box features an exclusive smart digital antenna interface, which enables the box to work with the GE smart digital antenna to automatically seek and lock the strongest over-the-air TV signal available. The box also works with existing outdoor or rabbit ear antennas. The GE Smart Digital Converter Box features an easy 1-2-3 step installation process, and meets federal standards for using the TV converter box coupon program. The converter box not only converts the digital signal for use with your analog television, but also adds advanced features like Dolby Digital support, full television program guide, parental controls, sleep timer, selectable picture output, closed captioning support, and multi-language onscreen display.

Product summary

The goodThe good: Unique box design; good aspect ratio controls for handling wide-screen programs on standard TVs; program guide with eight days of guide information.

The badThe bad: Poor video quality, even by standard-definition standards; pulled in fewer channels than competing boxes; lousy remote with small buttons; changing channels isn't intuitive; program guide layout and sluggishness limits usefulness; composite video cable not included.

The bottom lineThe bottom line: The GE 22730 DTV converter box is difficult to use and has subpar video quality, so you're better off going with a different converter box.

Average user rating: from 13 users
1.0 stars

Editors' review

  • Editors' Choice: No
  • Reviewed on: 04/07/2008

The FCC has pushed back the DTV transition several times already, but it looks as if it will shut off over-the-air analog TV signals on February 17, 2009. That means owners of analog TV will need to pony up for a DTV converter box if they want to continue getting their free over-the-air TV (read our Quick Guide to the DTV transition to find out if you'll be affected). Luckily, it shouldn't cost you too much, as anyone affected can apply for a $40 DTV converter box coupon from the U.S. government.

The GE 22730 DTV converter box is one of the boxes you can buy with the coupon, but you're probably better off going with a different model. Its video quality is substantially worse than the other boxes we've tested, and the lame remote may confuse DTV amateurs with how it interacts with the box. The GE also pulled in fewer channels than the other boxes we tested, and we encountered more interference on the channels we did pull in. One of the lone bright spots is that it includes an EPG with eight days of program data, but its usefulness it tempered somewhat by its clunky interface. If you really want an EPG with multiple days of data--and can't wait for the Echostar TR-40--the GE 22730 delivers on that count, but everyone else should go with one of the alternatives. If you don't need a DTV box right away, the best strategy might be to wait until more boxes hit the market.

Design
The GE 22730 has a unique design. The top of the unit has a wavelike shape to distinguish it from the pack, but that will make it more difficult to stack anything on top of it. We didn't really like the look of the GE 22730--we preferred the utilitarian look of the Zenith DTT900--but it may be attractive to buyers who want something different than a standard gray box. The casing is made of dark gray plastic, with ventilation holes on the top. The front panel had two LEDs on front--a red always-on LED that indicates the unit is plugged in, and a green LED that lights up when the unit is on. Further to the right are channel buttons and a power button.

The included remote is a real disappointment. The important channel and volume buttons are tiny and inconspicuously located next to the directional pad. We much prefer the larger, rocker-style volume and channel buttons available on the Zenith DTT900 and the RCA DTA800. The rest of the GE remote control's keys are also small and similarly spaced, so it's nearly impossible to use the clicker by feel. It's also the only DTV box remote that isn't capable of controlling a TV, so you'll need to fumble with two remotes or use a universal remote. If you're looking for a DTV converter box with a great remote with extra-large buttons (great for seniors), check out the RCA DTA800.

If the remote's design wasn't bad enough, actually using it to change channels can be even more frustrating. If you just press "4" and then the OK button, you'd expect it to change to the channel 4. Instead, the GE tells you this is an invalid channel and doesn't change the channel at all. This might be technically correct--channel four is actually "4-1" with digital TV--but it's just annoying and confusing, especially for DTV amateurs. All the other DTV boxes we've tested handle this better--the RCA DTA800 simply goes right to 4-1, and the Zenith DTT900 has a great pop-up menu that lists all the digital stations that start with 4 (4-1, 4-2, 41-1, etc.). If simple operation is a major concern for you, avoid the GE 22730.

Features
The GE 22730 is the only DTV box we've tested so far that features an EPG with several days worth of program data. There's a full week of program guide data, which the box receives from the over-the-air digital signals. While it's definitely nice to have an EPG with several days of data, we weren't huge fans of the layout. Unlike most EPGs, the GE's guide only shows one channel at a time--so you can see every show on NBC from 8:30-10:00, for example, but you can't see a bunch of choices from different channels for what's on at 8:30. The guide also felt unintuitive to use with the remote--when we pressed right on the directional pad, we thought we'd go to the next day, but instead that changed the channel. The guide data also takes a long time to load and doesn't save to the unit, so it needs to reload every time you navigate to a new section.


The GE 22730's program guide holds a full week of program information, but the layout is unintuitive.

Aspect ratio is handled well on the GE 22730. This is an important feature because the GE 22730 will most commonly be used with older, analog TVs with a standard 4:3 aspect ratio, but an increasing amount of digital TV is presented in wide screen (16:9). The GE 22730 has three options, which you can cycle through with the "Zoom" button on the remote.

• Letter: Keeps wide-screen programs in their original form, but adds black bars on both the top and bottom of the picture.
• Full: Doesn't remove any part of the picture, but distorts the aspect ratio, making people look tall and skinny.
• Center: Maintains the proper aspect ratio, but literally crops out of the extreme right and left sides of the picture on 4:3 TVs.

The GE 22730 also doesn't have a problem displaying a full wide-screen image if connected to a wide-screen TV when left in Full mode--which is a step-up over the RCA DTA800.

Connectivity options are standard. There are two RF-style F connectors, which are the connecters that have the screw threads on the outside and the small hole inside. One connector is an antenna input and is for connecting the antenna using a coaxial cable. The other F connector says "To TV (RF)" and is a video output. This means you can send analog video and audio from the GE 22730 to your TV by connecting a coaxial cable. In addition to the F connectors, the GE has a composite video output along with stereo RCA analog outputs--the standard yellow, red, and white outputs. If your TV has the proper inputs, you should use this output as it offers superior audio and video quality over the RF connection.

Besides the remote and the actual unit, there's not much else included in the box--just a single RF cable and couple of AA batteries for the remote. That's pretty stingy, as we expect at least composite video cable with stereo audio cables (the standard yellow, red, and white cables) to be included with these boxes. Of course, you can pick up a cheap composite video cable for a few bucks, but it really should be included in the box.


Included in the box is an RF cable and two AAA batteries for the remote.

While the GE includes all the critical features you'd want on a DTV converter box, there are some extras missing. Some of the DTV boxes--such as the RCA DTA800--include an option to use with a Smart Antenna, which is a special kind of antenna that supposedly is able to reposition itself to get the best reception. We haven't been able to test this functionality on any of the boxes yet, but the Smart Antennas we've seen are so expensive we find it hard to believe it's worth the money for connecting to such a bargain DTV box. Some users will note that the GE doesn't offer analog pass-through, meaning that it would still pass analog antenna signal to a TV. While this might be useful for analog signals broadcast this year, it's not that big of an omission since that feature will be essentially useless once the FCC shuts off analog signals in February 2009. Lastly, there are a few DTV boxes--such as the Channel Master CM-7000--that feature an S-Video output, which can provide better video quality than that composite video. This should only matter if you currently have a TV that has an S-Video input.

Performance
The video quality of the 22730 is pretty awful, even with our lowered standards for DTV converter boxes. We watched the Martha Stewart Show (hey, there's not much on during the day) and its picture was so degraded it looked like it was half-resolution of a normal 480i signal, or at least close. That means the picture was filled with jaggies--especially with onscreen text or the CBS logo--and plenty of detail was lost on the rest of the image. Switching over to the RCA DTA800, the video quality was much better, showing far fewer jaggies than the GE. We thought perhaps there was a problem with the composite video output, so we switched to RF, and the quality was even worse. While image quality certainly isn't that high of a priority on these boxes, anyone even somewhat concerned with how the picture looks should instead consider competing boxes like the RCA DTA800 and the Zenith DTT900.

Reception was also disappointing. We tested it in New York from Manhattan, Queens, and Brooklyn, and the GE consistently pulled in a few stations less than other DTV boxes we had on hand. Even in our Manhattan location, which is only about 10 blocks away from the Empire State Building (the main digital TV transmitter in New York), we noticed that NBC occasionally had some digital break-up. Considering our close proximity to ideal reception location, we're not confident that the 22730 would perform competently in locations that are more difficult to receive signals.

User opinions

Select a User Opinion to view: 1 2 3 4 5 6 7 8 9 10 11 12 13
User Rating:
1.0 stars

out of 13 user reviews

Very poor - slow, and reboots

Pros: None really.

Cons: 1. It is very slow, both in scanning and normal channel changes, compared to another converter box I bought at Radio Shack.
2. On a couple of particular channels, it locks up and then cycles its own power (it reboots itself) every time.

Review: Darn! I wish I had tested this right when I bought it in 2008, using my gov't coupon. Now, I can't return it. A true piece of electronic junk!
User Rating:
1.0 stars

out of 13 user reviews

Waste of two coupons. A piece of junk.

Pros: Nothing about this box makes up for the cons.

Cons: The biggest problem is the unit locks up and resets from power-on whenever I tune a certain channel.

Review: The screen goes blank when I tune a certain station and then the unit shuts down and powers back up on the last good station. I happens on both units I bought so I know it is a firmware problem, not just a defective unit. My out-of -pocket for these was $10 each, so I'm not going to waste time and money to make a warranty claim. I'll just wait until I can buy new tv's and then I'll throw both units in the trash. These units are so bad that the feds should make GE give back the money they collected on coupons.
User Rating:
1.0 stars

out of 13 user reviews

Difficult to Use, Poor Manual, Broke after a few months

Pros: Well, it worked for a few months, barely.

Cons: I'm a tech savvy and yet I found it very difficult to program; paper manual has few details; Images are pixel-y and remote badly designed.
After a few months the converter won't let me access the settings menu, and shuts off every 15 minutes.

Review: Piece of junk, buy another product.
User Rating:
1.5 stars

out of 13 user reviews

Dont buy this one. It kind of works, some times

Pros: better than nothing. aspect ratio easy to change.

Cons: crappy reception. inconsistent. many channels it wont get at all even though another box with same antenna in same location gets them perfectly. Remote is junk with tiny buttons in a grid formation -. the wavy shape of the box is annoying too.

Review: crappy reception. inconsistent. many channels it wont get at all even though another box with same antenna in same location gets them perfectly. Remote is junk with tiny buttons in a grid formation - you need a flashlight and magnifying glass to know what button to push. the menus are crappy too - its like a .99 cent store product - just barely has the requirements necessary to advertise on the box **THIS Feature and **THAT feature! but not well made at all. ** NOW WITH BINARY POWER SWITCH BUTTON!! L.E.D. INDICATOR LIGHT!! WOW. anyway, dont buy this one. the wavy shape of the box is annoying too.
User Rating:
0.5 stars

out of 13 user reviews

The converter box is a piece of trash!

Pros: The picture is a bit clearer

Cons: The picture CONSTANTLY pixelates. It's always loosing the signal. When we Actually get a picture, it is clearer that rabbit ears, but I don't even watch tv anymore. Between the pixalations and the signal loose, I can only watch a fraction of my shows

Review: Worst piece of garbage ever! I am convinced this was a fat bureaucrat politician's way to scam more money from American citizens
User Rating:
4.0 stars

out of 13 user reviews

"Updated" model available GE 23333

Pros: Nice picture quality, pulled in a lot of channels

Cons: Had to unplug a couple of times when the green light didn't go off when unit was turned off, also when tried to turn unit off it wouldn't turn off. Unit can run warm after awhile. Unplugging unit overnight didn't lose any channels, no re-scan needed.

Review: I purchased the GE 23333 at my local big-box store in Oct. 2008 with the $40 coupon, reg. price was 59.99. No composite cables are included, but few on the market supply them. It was easy to connect and picture quality looks good. The signal strength with my cheap rabbit ear antenna comes in 68-81 on all channels with hardly any adjustment to the antenna.
I live just east of Los Angeles with plenty of TV stations, nice weather year-round. My total channel count is 57! One odd thing though: A fairly strong PBS station in S. Cal. channel 58 doesn't come in at all, while a PBS station east of here in the desert channel 24 comes in great!
I don't know in this GE 23333 is any sort of improved version of the other model. I read reviews of many different brands of boxes on different websites, and reviews are all over the map. One big negative thing for all these boxes is that you can't manually set channels yourself, if the box doesn't detect it during scanning set-up you're out of luck.
I just used my second coupon the other day (early Dec. 2008) for the GE, but this model is GE 22729! I hope it doesn't perform poorly like 22730 has for some people. The boxes look identical except for the picture of the remote. Both boxes say Jasco 2008, so I hope this 22729 isn't some repackaged return and refurbished item.
The unit is routed through my VCR. You need to boost the volume on the box fairly high when you record a program or it will sound "quiet" during playback.
My televisions are nice analog SONY Trinitron WEGA flat screens, one from 2000 and the other bought in 2006. Picture qualiy through the composite cords looks great, in widescreen or fullscreen. These should last many more years, I hope these cheaply made line of products do the same!
User Rating:
0.5 stars

out of 13 user reviews

GE-China fails to understand what consumers need

Pros: Futuristic Design

Cons: Way too expensive, hard to manage, bad reception, lack of basic features

Review: GE products (Microwaves to TV converters) have moved manufacturing overseas where the quality, the features, and the support have become non-existent while the price is just out right deceptive. Don't pay a dime more for the GE product name based on its past.
This product in general, for the price, could have easily added other video input formats for less than $0.85 at the assembly line. Instead, GE has designed the product so that this must go into another switcher box or it will require a modern TV with multiple inputs.
The management at GE once again failed to consider the basic needs of a consumer with an old TV.
And the price for the features? They want $70 for a product that has no or even less features than a $45.00 comparable product.
After experienceing a rash of GE appliances and other product absolute failures between my own home, relatives, and freinds; the GE name should not be trusted anymoer. Like Maytag - is is an old name with a new commitment to being cheap, lacking in vision, and not having any support. After a freind asked me to come hook up this product, GE has fulfilled my lower expectations for bad products.
User Rating:
2.5 stars

out of 13 user reviews

no big problems, but...

Pros: nice design
easy set up and application menus

Cons: sensivity could probably be better
entering the decimal point for "main" channel gets annoying

Review: Bought this box because I trusted the GE name over other "unknowns", but I cannot pull in the digital version of a station I got clearly as analog. Picture in my area otherwise has been fine, but I don't have an HDTV (yet) either. Now that I've been doing research, I will consider another box.
User Rating:
1.0 stars

out of 13 user reviews

Works only half the time

Pros: Nice design

Cons: slow to change stations, remote is of incredibly poor design and quality, poor picture quality.

Review: Just don't buy it.
User Rating:
0.5 stars

out of 13 user reviews

God-awful piece of crap design!!

Pros: It works...sort of. It's small. Interesting wavy design. EPG gives you a look at what's next.

Cons: Expensive. You need to press 3-4 buttons to enter any channel. You have to press 5, dash, 1 and wait 3 seconds for it to change afterwards. It does not come with composite cables. The video quality is awful when compared to other cheaper boxes.

Review: It's really bad all around and it costs more than other better boxes. If you were to include buying the smart antenna (that is probably the only way to get decent reception) this thing would cost about 30-40 bucks after using your coupon. GE really dropped the ball on this thing.
User Rating:
0.5 stars

out of 13 user reviews

Terrible! Don't waste you time or money on this one!

Pros: Design has eye appeal

Cons: Difficult and timely to set up; signals and channels continue to fall off daily; signal gets "stuck" and repeats like a record that is stuck--creepy!

Review: I made the great mistake of not doing any research on converter boxes, I only used the list provided with the coupon. Also, Target only stocked 3 types of these boxes and this model was the only available and the most expensive model they had in stock. I am hoping that I will be able to replace the 2 boxes that I purchased. WHAT A WASTE. I would expect a higher quality product from GE.
User Rating:
2.0 stars

out of 13 user reviews

GE 22730 not that great

Pros: EPG button on the remote for the channel watching to see the next few programs is nice

Cons: You can't delete any channels and the remote is small

Review: We can get more channels with the converter box than without it, but we can't get all of our local channels like channel 8 in Dallas. We can't delete any channels and there are alot of Spanish channels we wish we could delete. The remote is small, but has some nice buttons on it, like the EPG program schedule for the channel you are watching. You can get a schedule for all the channels by going through the main menu. For our 2nd box, we are looking for a different one to buy.
User Rating:
2.5 stars

out of 13 user reviews

I have had issues with it

Pros: inexpensive

Cons: review says it all

Review: this box is not as sensitive as others I have heard about. It has a tough time picking up stations, especially during incliment weather, even with the proper antenna setup. I am going to check out the DVTPal once it comes out shortly. It may be a better alternative. Of course, I already used my coupons on these, so, c'est la vie.

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GE 22730 specifications

  • General
  • Product Type Digital TV tuner
  • Width 8.3 in
  • Depth 5.1 in
  • Height 1.8 in
  • Weight 2.2 lbs
  • System
  • A/V System Recommended Use Home
  • Parental Lock Yes
  • Parental Control Type Password
  • V-Chip Control Yes
  • On-screen Menu Language English , French , Spanish
  • Audio System
  • Output Mode Stereo
  • Digital TV Tuner
  • Digital TV Tuner Type ATSC DTV
  • Tuner Qty 1.0
  • Remote Control
  • Type Remote control
  • Technology Infrared
  • Connections
  • Connector Type 1.0 x Composite video/audio output ( F connector ) - Rear , 1.0 x RF input ( RCA phono x 3 ) - Rear , 1.0 x RF output ( F connector ) - Rear
  • Power
  • Type Internal
  • Voltage Required AC 120 V
  • Power Consumption Operational 10.0 Watt
  • Manufacturer Warranty
  • Service & Support 1 year warranty
  • Service & Support Details Limited warranty - 1 year
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