Entered CNET Catalog: 03/05/2008
SKU: NS-DXA1
Manufacturer: Insignia
Product summary
The good: Solid video quality and reception; easy-to-use design, especially for digital TV amateurs; decent aspect ratio controls for handling widescreen programs on standard TVs; attractive design; remote can control the TV's power.
The bad: Program guide is very basic; small remote control buttons aren't ideal for seniors; audio quality is subpar.
The bottom line: The Insignia NS-DXA1 DTV converter box has an easy-to-use design and solid video quality, but buyers should be aware of cheaper--and possibly better--alternatives coming in the future.
Editors' review
- Editors' Choice: No
- Reviewed on: 04/03/2008
Editors' note: We found the Insignia NS-DXA1 and the Zenith DTT900 have virtually identical design, features, and performance; therefore, their reviews are the same.
The FCC has pushed back the DTV transition several times already, but it looks as if it will shut off over-the-air analog TV signals on February 17, 2009. That means owners of analog TV will need to pony up for a DTV converter box if they want to continue getting their free over-the-air TV (read our Quick Guide to the DTV transition to find out if you'll be affected). Luckily, it shouldn't cost you too much, as anyone affected can apply for a $40 DTV converter box coupon from the U.S. government.
The Insignia NS-DXA1 is one of the DTV boxes that shoppers can buy with the coupon, and it's worth a serious look. On arguably the most important features--reception and video quality--the NS-DXA1 performs strongly, outperforming the other boxes we've looked at so far. We did have some nitpicks: the remote is too small, audio quality is subpar, and we would have liked a full-scale EPG (onscreen electronic program guide). However, these caveats are for the most part overshadowed the NS-DXA1's other strengths and make it a good choice for your government-subsidized coupon. Our biggest hesitation is price--with a list price of $60, you'll have to kick in $20 of real money in addition to the coupon. That's compared with Echostar's upcoming DTV converter box, which--with its $40 retail price--will effectively be free. If you're itching to start watching digital over-the-air TV right away, the NS-DXA1 is one of the better options currently available, but buyers would be wise to wait until more boxes are on the market.
Design
The Insignia NS-DXA1's design is simple, but we liked it. The main chassis is made of black metal, accented by a plastic faceplate that has the popular glossy black look to it. The metal body makes it feel more like a more expensive item, especially considering that most other DTV boxes are made of plastic. In the center of the faceplate is a small LED light that glows blue when the device is on and red when it's off. To the right of the light are channel up and down button, and further right is the power button. Overall, the NS-DXA1is one of the more attractive boxes available.
The first thing you'll notice about the NS-DXA1's included remote control is that it's small. That's unfortunate, because we actually liked the button layout on the remote, but it's not a good option for older buyers with less-than-perfect eyesight. (If you're looking for a DTV box with large remote buttons, check out the RCA DTA800.) If you can get past the small size, it's actually pretty decent, with individual button rockers for volume and channel up/down, and a large directional pad up top. We liked the inclusion of a variety of buttons, such as a handy signal strength checker, the zoom button, and closed-captioning. We also liked how the remote handled digital substations--if you hit "4" on the remote, a menu pops up on the screen allowing you to choose which channel (4.1, 4.2, 4.4, 41.1, for example) you'd like to watch. Also note that it is capable of controlling a TV, although that capability is limited to turning it on and off.
Features
The NS-DXA1 includes a very basic program. Hitting the guide button brings up the "Simple Guide," which shows what's currently on a channel and what will be on next. The EPGs on more advanced products such as TiVo or even standard digital cable boxes usually show more information, such as program data for several hours in the future for several channels at a time. It's definitely better than nothing--which may be what many buyers of this box are used to--but there's definitely room for improvement.

Aspect ratio is handled well on the NS-DXA1. This is an important feature because the NS-DXA1 will most commonly be used with older, analog TVs with a standard 4:3 aspect ratio, but an increasing amount of digital TV is presented in wide-screen (16:9). The NS-DXA1 has four options, which you can cycle through with the "Zoom" button on the remote.
Set by program: Presumably sets the aspect ratio as the content maker requests.
Letterbox: Keeps wide-screen programs in their original form, but adds black bars on both the top and bottom of the picture.
Cropped: Maintains the proper aspect ratio, but literally crops out of the extreme right and left sides of the picture.
Squeeze: Doesn't remove any part of the picture, but distorts the aspect ratio, making people look tall and skinny.
The NS-DXA1 also doesn't have a problem displaying a full wide-screen image if connected to a wide-screen TV--which is a step-up over the RCA DTA800.
The NS-DXA1 has a basic set of connectivity options. There are two RF-style F connectors, which are the connecters that have the screw threads on the outside and the small hole inside. One is an antenna input and should be connected to the antenna using a coaxial cable. The other F connector says "To TV (RF)" and is a video output. This means you can send analog video and audio from the NS-DXA1 to your TV by connecting a coaxial cable. In addition to the F connectors, the NS-DXA1 has a composite-video output along with stereo RCA analog outputs--the standard yellow, red, and white outputs. If your TV has the proper inputs, you should use this output as it offers superior audio and video quality over the RF connection.

Mostly everything you need to get the NS-DXA1 is including in the box. There are two cables--an RF cable and a composite-video cable with stereo audio cables. We definitely appreciate the composite-video cable, as both the RCA DTA800 and the GE 22730 stingily only include an RF cable. A single AAA battery for the remote is also included.
While the NS-DXA1 includes all the critical features you'd want on a DTV converter box, there are some extras missing. Some of the DTV boxes--such as the RCA DTA800--include an option to use with a Smart Antenna, which is a special kind of antenna that supposedly is able to reposition itself to get the best reception. We haven't been able to test this functionality on any of the boxes yet, but the Smart Antennas we've seen are so expensive we find it hard to believe it's worth the money for connecting to such a bargain DTV box. Some users will note that the NS-DXA1 doesn't offer analog pass-through, meaning that it would still pass analog antenna signal to a TV. While this might be useful for analog signals broadcast this year, it's not that big of an omission since that feature will be essentially useless once the FCC shuts off analog signals in February 2009. Lastly, there are a few DTV boxes--such as the Channel Master CM-7000--that feature an S-Video output, which can provide better video quality than that composite video. This should only matter if you currently have a TV that has an S-Video input.
Performance
Reception performance on the NS-DXA1 was solid. We were able to tune into all of the major stations from our Manhattan location and we very rarely saw artifacts because of reception problems. We also tuned in from Queens, New York, and signal quality was just as good. Remember, you'll only be able to tune into the free stations broadcast over the air--that means no Comedy Central, CNN, and so on. From our Manhattan location, we were able to tune into the major networks (CBS, NBC, Fox, ABC), plus PBS, The CW, My 9, plus some religious and Spanish channels. The channels you can actually receive depends on your location, and you can use tools such as TV Fool to help determine what channels you can expect to get.
In terms of video quality, we were pretty impressed with the Insignia NS-DXA1. Switching back and forth between the GE 22730 and the Insignia NS-DXA1 while watching The Price is Right we saw a substantial difference. The image from the GE 22730 was filled with jaggies and other image distortions while the NS-DXA1 looks comparatively smooth and jaggy-free. This difference was apparent on all the other channels as we flipped around, indicating it was a difference in the boxes' overall video performance and not just on a particular program.
One minor issue we did run into was some strange audio behavior, with sibilant sounds like s's having a harsh sound, occasionally sounding washed out like an overcompressed MP3. Some sleuths over at AVS Forum have isolated the issue to the left channel being the main culprit. The issue is definitely noticeable for those who are sensitive to sound quality--and if you know it's there it's easy to hear--but we're guessing many people would never know anything is wrong with the sound. While it's definitely an issue--and those sensitive to audio quality should steer clear--we're guessing many people won't mind or notice.
User opinions
Select a User Opinion to view: 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20out of 20 user reviews
Good while it lasts, one year.
Pros: Liked pretty much all aspects of it.
Cons: We bought two with coupons and both have died. Each lasted about one year.
out of 20 user reviews
Use as Antenna Preamp!
Pros: Very good antenna reception. TV on/off feature is handy.
Cons: Remote and buttons too small, but still usable
out of 20 user reviews
Completely worthless
Pros: None as far as I can tell.
Cons: Does not work.
out of 20 user reviews
Easy to use and work great, glad I picked this one.
Pros: universal remote, great reception.
Cons: None that I found yet.
out of 20 user reviews
forget about it!
Pros: Can find NO pros
Cons: Constant freeze or drop out of picture & sound
Live 2.5 miles from transmitter tower & using rabbit-ear antenna. Get constant drop out or freeze of reception & sound.
I attempted to return it to BestBuy, but salesman/manager said they have 30-day return policy. He also admitted that there are problems w/Insignia boxes, but did not offer to have it checked or repaired. His suggestions was to "sell it."
Have already reported his comments to Better Business Bureau.
Will never shop BestBuy or consider Insignia brands again.
Updated on May 8, 2009Also dissatisfied w/Insignia customer service.
I attempted to program remote for TV off/on according to manual, but remote "grabbed" my VCR/DVD player instead. When I called service department, was told I "should have turned off the player and TV before programming the remote." When I said this was not in the manual, the rep hung up.
So much for service!
out of 20 user reviews
One of the top units and works great.
Pros: Easy setup, good quality, very usable. Nice remote. Pass-thru.
Cons: Big red "power off" light, lack of programmability. No S-video output. Cables are surprisingly short.
out of 20 user reviews
Far better than an "Apex" converter
Pros: Insignia is easy to set up, It pulls in channels that I couldn't receive with an Apex converter. It does a channel scan about 4 times faster than the Apex converter and the channel guide is far better than the apex250. It has a very clear picture.
Cons: Really none.
out of 20 user reviews
Piece-O-Crap
Pros: Picture quality is great and that's about it.
Cons: 90 Day warranty; Remote Control to small.
out of 20 user reviews
Dropped stations - never to return
Pros: We were really happy with this box originally. It was easy to use and gave us extra stations compared to the over the air signal.
Cons: After just two months, we lost all PBS and CBS stations. We still receive the signal on our computer, so we know the problem is with the box. We have found no way to resolve this issue.
out of 20 user reviews
its a converter --exact same as the Zenith DTT901
Pros: no real pros
Cons: no real pros
out of 20 user reviews
works well.
Pros: This is a quality product. Good video quality. Good reception.
Cons: Nothing really bad that I noticed.
out of 20 user reviews
Very Good-Excellent
Pros: Ease of setup, features, performance.
Cons: No on-the-fly or global aspect ratio setting
out of 20 user reviews
Very Happy but Need good Indoor Antenna
Pros: Clearity is superb! Easy Installation
Cons: Small remote
out of 20 user reviews
Very Happy........Best converter for the money
Pros: Easy setup, Coupon eligible, Signal meter
Cons: Program guide
out of 20 user reviews
Great product!
Pros: Lots of channels, all clear, setup in 5 minutes, all cables and a battery included!
Cons: Instructions for TV power not in manual
out of 20 user reviews
Works Great!
Pros: Looks Nice, Easy to use and set up.
Cons: Wish it could control the volume on the TV too.
It would be nice if it could control the volume on the TV (not just on the converter box) then I would not need the TV remote.
out of 20 user reviews
Really happy so far with Insignia NS-DXA!
Pros: works without a hitch
Cons: no "long term" program TV program guide
out of 20 user reviews
They should be recalled
Pros: You can get your money back
Cons: No built-in analog (NTSC) tuner and no way to bypass
out of 20 user reviews
does what it claims to
Pros: fast lock-on when switching channels
Cons: sound quality is odd
The only negative is the sound quality. I had an odd buzzing in my audio. I fixed this by turning up the volume on the TV and turning down the volume on the converter box.
out of 20 user reviews
$20 bucks worth of free TV
Pros: Coupon-certified and locally available
Cons: Only RF and composite outputs; no program guide