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Voom (HD satellite system) (06/18/2004)

Voom (HD satellite system)

Entered CNET Catalog: 06/18/2004

SKU: CNETVoomHDSatelliteSystem

Manufacturer: Rainbow DBS Company LLC

Product summary

The goodThe good: Provides many more HD channels than any other service option; excellent picture quality for both HD and SD.

The badThe bad: Antenna required to receive local HD; missing HDNet, USA, and Sci-Fi channels; repetitive exclusive HD programming; may not preserve films' original aspect ratio.

The bottom lineThe bottom line: For HDTV programming, the Voom satellite service is head and shoulders above cable, the Dish Network, and DirecTV.

Average user rating: from 60 users
2.5 stars

Editors' review

  • Editors' Choice: No
  • Reviewed on: 06/21/2004
Editors' note: Voom's corporate parent, Cablevision, has announced that Voom will cease operations as of April 30, 2005. The company is no longer accepting new orders.

As cable and satellite providers promise to ramp up their high-definition offerings with more channels and programming, Cablevision's Voom satellite service has stepped in to fill the void for the increasingly HD-hungry public. Though Voom costs a bundle--$79.90 per month for the full programming package, plus hardware (see below)--the simple fact is that Voom currently delivers far more HD channels (over 35) than any other cable or satellite service provider, plus a healthy selection of more than 80 standard-definition (SD) channels. True, the actual programming on some of the HD channels is still rather slim, and Voom needs to add HDNet, as well as local sports channels, USA, and the Sci-Fi Channel. But there's still no question that Voom is the ultimate source for HDTV. Installation and setup for Voom is similar to that of DirecTV or Dish Network, except that the Voom 18-inch satellite dish is pointed at the southwestern instead of the southeastern sky. A second antenna--included in the installation--is needed to receive local terrestrial HD channels. In our tests in mid-Manhattan, two large skyscrapers block our view of the Empire State Building, from which local HD signals emanate. As a result, we received only the local CBS feed via terrestrial antenna. This is unlikely to be a problem in any other locale, however.

The slim, silver Voom box, a Motorola DSR-550, receives satellite SD and HD signals, as well as over-the-air HD signals. There's no display, but a single green LED indicates live service, while a red light means no reception. A series of orange lights flash to indicate the box is booting up. In case you're wondering, Voom announced that a HD DVR option, similar to the Dish DVR-921, will be available by the end of 2004.

We found operation to be exceptionally straightforward. The simple remote, which can be programmed to operate your TV, resembles a typical cable remote but with fewer and larger keys. Pressing the large Voom button brings up the main program guide on the bottom half of the screen. Programming can be delineated into 10 preset groups, including All Channels, All HD, Sports, Movies, and Family & Kids. There is also a Favorites choice, which lists channels you've selected as such. A window in the guide's upper-right corner continuously displays (in high resolution) whatever channel you're watching, while the program description appears in the upper-left corner. As noted, Voom offers a cornucopia of HD channels, with more planned. For example, in May, ESPN HD and TNT HD were added, and in June, Equator, an exclusive travel channel, came onboard. Two tiers of programming are available: the Voom Standard Package and Va Va Voom, which costs twice as much. Va Va Voom offers both SD and HD versions of the premium movie channels HBO, Showtime, Cinemax, The Movie Channel, Starz, and Encore, but otherwise, the two have the same lineup. We liked that Voom carried both east- and west-coast feeds of many of these premium channels--handy for either a Sunday afternoon viewing of The Sopranos on the west coast or a late Sunday night screening on the east.

Currently, Voom has more than 20 exclusive HD channels, such as the museum Gallery HD channel; MOOV HD, which shows abstract and avant-garde ambient HD music videos; the concert and HD music video Rave HD channel; the extreme sports Rush HD channel; the style and fashion Ultra HD channel; and the self-explanatory WorldSport HD.

Voom's major problem is a lack of extensive HD programming to fill these channels. There's a great deal of repetition, and during our test, we quickly got sick of Beyonce and Counting Crows concerts on Rave HD and that Real Madrid vs. Barcelona soccer game on WorldSport. The exclusive movie channels draw from a library of about 500 films. Each channel alternates between playing two films, and each has a theme, such as Monsters HD for horror movies, Gunslingers HD for Westerns, and Divine HD for gay-oriented titles. Programmers are in the process of doubling the size of the library over the next 18 months to cut down on repeats.

Some high-profile channels are missing, such as INHD and HDNet in HD, as well as the Sci-Fi Channel and USA from the SD lineup. Worse, there are no local sports channels. Voom programmers are in constant negotiations to fill in these holes, including the possible addition of some regional Fox Sports Net channels. In the meantime, sports junkies will likely want to maintain a cable subscription. We tested Voom using a Panasonic TH-42PHD6, a 42-inch, high-resolution plasma set. Video quality, especially on Voom's exclusive specialty channels, was stunning. Like those of any cable or satellite provider, all of Voom's HD channels look much, much better than any shows broadcast in standard definition. We compared its HBO HD channel to the one from Time Warner Cable New York, and Voom's looked somewhat sharper, delivering a bit more detail on extreme close-ups of faces and fine fabric textures, for example. However, the difference wasn't extreme. Keep in mind that HDTV image quality will vary slightly between different cable and satellite providers.

The quality on Voom's HD movie channels is more hit-or-miss than on its specialty channels. Some films look grainier than others, which may be more the fault of the original masters than Voom's HD conversion process.

Our biggest problem was that Voom's exclusive movie channels showed most films in full-frame 16:9, even if they were not originally shot at that aspect ratio. For example, the original Night of the Living Dead was filmed in the Academy ratio of 1.33:1, which should result in black bars on the left and right of the image on a wide-screen HDTV. On Voom, however, there are no bars. Dead's images are zoomed so that they fills the screen, with the top and bottom of the image cut off. To Voom's credit, some films shot in wider aspect ratios, such as the original Russian version of Solaris, shot in Sovscope (2.35:1), are shown letterboxed within the 16:9 frame, with thin black bars above and below the image to preserve the director's intent. The company is currently wrestling with how it will show older 4:3 films on its new Classics HD channel; we're hoping Voom opts not to zoom and crop to fill the screen.

Like most satellite systems, Voom is susceptible to weather vagaries. Severe thunderstorms knocked Voom off the air, due primarily to high levels of static electricity. Instead of the expected "acquiring signal" message, you get a black screen and a red light on the box. In one instance, service was disrupted for about 30 minutes, and we needed to reboot the box. Heavy rain caused minimal dropouts or delays of a couple of seconds.

User opinions

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User Rating:
4.5 stars

out of 60 user reviews

i want my voom hdtv cable box back

Pros: because they have all my favortie horror movies. the old and new horror movies

Cons: cablevision but it suck ever since they took off monsters hd channel connent with voom hdtv. i was mad

Review: the bottom line is let me know if you have any more of the voom hd satellite-system please send me a e-mail fangoria2008@aol.com
User Rating:
4.5 stars

out of 60 user reviews

As of Feb 06, 15 Voom channels are on DISH

Pros: 15 HD channels 24/7 commercial free

Cons: so, far only on DISH Networks

Review: Though VOOM is no longer a satellite service, there are 15 VOOM HD Networks which are 24/7 HD, 5.1 surround sound, commercial-free. There is programming for everyone on this "suite" of channels (see below), which are now available in the DISH Network HD Package (with 29 HD channels, theirs is by far the largest offering of HD channels in the country). The VOOM Channels are:

ANIMANIA HD -- cartoons and animated series
Equator HD - fascinating people and places around the world
*FAMILY ROOM HD -- movies and series for the whole family
*FILMFEST HD -- movies from classic romance to high-powered action
*GALLERY HD -- a new way to see the visual arts on TV
GAMEPLAY HD -- the only 24-hour game channel for the next gen
HD NEWS -- headline news from across the US and around the globe
*KUNG FU HD -- martial arts films
*MONSTERS HD -- the first and only channel for horror and creature feature movies, with the best library of classics and contemporary titles.
RAVE HD -- music performance, from classic rock to alternative, country and more, like you've never seen it or heard it on TV before.
RUSH HD -- the elite of extreme sports
TREASURE HD -- the only channel for millions of people with a passion for collecting.
ULTRA HD -- high fashion and the luxury life.
*WORLD CINEMA HD -- movies from around the world
WORLDSPORT HD -- From live soccer to Olympic skiing to live Canadian Football, arena sports, to car rallies on the remote terrains, competitive sports from around and more.

* All movies on VOOM have been remastered in HD, and are aired uncut, unedited and commerical-free.
Updated
Full disclosure: I work for VOOM. I really do think it's fantastic, though (that's why I took the job).
User Rating:
4.0 stars

out of 60 user reviews

Great as a standalone OTA Tuner

Pros: Excellent Picture, connections

Cons: No longer serviced & Large size

Review: My friend had Voom & loved it dearly. He has since moved to Dish HD & is satisfied. He gave me his Voom receiver & I have to say that it works great for OTA reception.
User Rating:
4.5 stars

out of 60 user reviews

VOOM's BAAAAAAACK!

Pros: Will be 15 HD channels in FEB. 2006 thru DISH

Cons: Not all of the original VOOM service channels are baing offered in their entirety yet.

Review: DISH announced at CES'06 that they would be offering 5 more VOOM HD channels, which are: World Sport, World Cinema, Family Room, Gameplay and Treasure HD, bringing their total HD channels thru VOOM to 15. I was a VOOM susbscriber and am hoping that DISH will eventually add on the rest of the VOOM programming which was more than 20 something..
User Rating:
4.5 stars

out of 60 user reviews

Very sorry to see it go.

Pros: Exclllent videoand audio; only two rain interrupts in one year.

Cons: Not enough subscribers to keep it alive.

Review: This was a quality satellite service, one which will be missed. I sincerely hope that a venture capital group buys rights and equipment and continues the service with far more marketing to establish a hefty user base. I'm now shopping for another satellite service but may well just forget about it. As with cable, I've seen a lot of the programs on network TV long before they're offered on $$$$$ HBO. Programs are repeated too oftemn and ad spots are extremely lengthy. I can go out and walk my dog during a History Channel series of ads and get back in time for still more ads! Bring back the old FCC rules re length of advertising.
User Rating:
3.5 stars

out of 60 user reviews

Out of business, I have a good alternative!

Pros: I found a good alternative at least!

Cons: It was great while it lasted but now they have gone down the toilet :(

Review: After I found out that Voom was cutting us off I started looking for alternatives.
I found this company that provides satellite service and they carry quite a few American and Canadian HD channels, they also have the movie network and a few others as well.
I have had it up and running for a few weeks now and I am pretty pleased with it so far.
I don't want to blatently spam the site so if anyone wants any info just send me an email and I'll give you the companys information and you can check them out for yourselves.
Email me at maryjorgensen at gmail dot com.
User Rating:
0.5 stars

out of 60 user reviews

VOOM Will Cease Operations On April 30, 2005

Pros: They are going out of business.

Cons: They should never have been in business.

Review: I tried for months to get VOOM. Now, they are going out of business on April 30, 2005. I just received notice from VOOM moments ago. RIP VOOM. It was a great idea with extremely poor execution. Where will I go for HDTV now?
User Rating:
2.5 stars

out of 60 user reviews

loved it but had to leave it

Pros: Great HD programming unique to Voom only

Cons: when its out. its out. slow response to calls

Review: One of the first to sign up. Enjoyed the HD programming with unique HD programming only available to Voom. Lost local channels.Sent e-mail requesting service. No response. Called. Received service a week later. Waited for call. Service rep said that he came but no one home. Never left message that he called. Didn't want to argue. Made another appointment Waited another week to service. Service man was then able to get local channels discovered after service rep left that box was unable to receive "satelite" stations. Called again. Scheduled another appointment. Called the day of appointment to confirm. Voom confirmed that serviceman will show up as scheduled. No one showed up. I always heard about these nightmares but I never thought it would be Voom.
User Rating:
1.5 stars

out of 60 user reviews

Great idea, but terrible installation and customer service for me!

Pros: Lot's of HDTV channels

Cons: Lot's of repeats on HDTV channels

Review: A few of the Voom HDTV channels were interesting. The voom channels are also great if you like / prefer older movies. I had a terrible installation, three receivers - two DOA. Three install visits later still problems with the multiplexer? and not many local channels. I gave up and decided to keep my Time Warner service which is hassle free.
User Rating:
4.5 stars

out of 60 user reviews

Voom is under rated on this forum

Pros: Excellent HD plus all the other satellite channels

Cons: Longevity of Voom, networks

Review: I'm a long time Dish customer with a new HD TV. Problem: lack of HD programming and a MPEG2 signal making my TV look horrible. Solution, Voom for one buck! Enjoying educational HD programming plus HBO HD, TNTHD, Discovery HD, ESPN HD, Universal HD for what I was paying before. Kept Dish for the networks and PBS because I'm in a no signal area for off air. The customer is in a no lose situation. The complaints about installation are because it is subcontracted to locals. Same for the other satellite guys. Voom needs customers and you have nothing to lose. Try It!
User Rating:
4.5 stars

out of 60 user reviews

The Best TV Service

Pros: Picture quality, always adding new channels, great service

Cons: little pay per view

Review: Voom is about the best TV experiance that I have known. Other sat providers were good but Voom with there friendly service and great picture quality makes it the best. Voom does require a bit ok knowledge to understand the complexity of HD. It is a new company and are still working things out. I have had Voom now for 8 months and I have had a weather fade once in my wintery upstate ny weather, I had cable about the same time and that has gone out and had more problems than I had with voom. Local channels come in great and are better in HD. Some local stations dont offer HD yet but with calls to them they are releasing them soon. All in all Voom is new has a few kinks but is getting better by the day. Those who understand the world is not perfect can undertand and appriciate the wonderful offering that Voom provides its customers. I am very pleased with my service.
User Rating:
4.5 stars

out of 60 user reviews

I like VOOM.

Pros: They installed a dish and local antenna to two rooms for $1. It is not any more costly than my old DISH service.

Cons: They don't have any country music TV channels.

Review: VOOM has been as good or better than my experiences with cable and DISH. They were very responsive when I had a part failure.
User Rating:
1.5 stars

out of 60 user reviews

Service is horrible from InstallsDirect/DishConnect (Voom's contracted installer)

Pros: Never had a chance to see.

Cons: Intallation service is horrible

Review: Well I guess that my review won't mean that much at this point as it seems that Voom is gone now, but I still wish for my voice to be heard. Maybe at least for the sake of never having again to have to deal with InstallsDirect/DishConnect. I will never use this company or any company associated with InstallsDirect/DishConnect. They are very ellusive, impolite, and unconcerned. I only wish that Voom could have re-structured thier installation arragement to allow for more relilable service.

I was very excited to order the service from Voom, I took the time to research the different services that was available for HD and Voom seemed to offer the widest variety, so I went with them, disregarding the poor reviews that I read here regarding the poor installation services. I should have known that something was up when I got the feeling at the time of scheduling that there were many disclaimers that the customer rep. from InstallsDirect/DishConnect mentioned. My favorite, "car breaking down." So guess what happened when I called to confirm time of arrival for the installer... Yup you guessed it. His car broke down. Funny isn't it. I should have followed my gut feeling when I scheduled my installation with InstallsDirect/DishConnect. DON'T DO IT! Anyways needless to say, I have consequently cancelled my order with Voom, and have decided to go with DirecTV. What a waste of time
User Rating:
4.5 stars

out of 60 user reviews

Great Quality!

Pros: No other service can equal the video/audio quality

Cons: Connection to phone line, no DVR, limited TV functions on remote

Review: My previous service provider was Cox cable. They offered 6 HD channels for about the same price as 39 from Voom. Some reviewers pan Voom but they have to realize that this technology is in its infancy. It will get better. The bonus Voom channels are great and the quality of old movies is better than I've seen anywhere else. They've done a great job!
User Rating:
4.0 stars

out of 60 user reviews

Picture Quality is great, but HD Originals Suck

Pros: The picture quality of VOOM is definitely amazing. I enjoy watching news and weather all day now. Unlike other reviewers, I did not have a problem with installation. The only problem I had was that the installer came with 1 receiver and I ordered 2 and

Cons: The programming on the HD Original channels that VOOM hypes up are not good. Each channel plays about 2-3 of the same shows are movies throughout the day. But I do enjoy the HD News and HD Equator channels, but even that can be a little repetitive. But

Review:
User Rating:
2.0 stars

out of 60 user reviews

Best option for HD!

Pros: Quite a few HD channels. Ease of use.

Cons: For Local Channels external Antenna setup required. Limited PPV and Channel packages

Review:
User Rating:
1.5 stars

out of 60 user reviews

Never gonna make it

Pros: First service to offer lots off HD channels

Cons: Lack luster programing Older content Soft picture quality Very repetive programing Poorly run company

Review:
User Rating:
4.0 stars

out of 60 user reviews

Give it a Chance

Pros: Outstanding picture quality for both SD and HD sources. I get all main OTA stations. If you have an HDTV, get Voom.

Cons: Installation was originally not that great, but I can only imagine that it will get better, as Voom gets more customers. Make sure that during installation you check over the installers work carefully.

Review:
User Rating:
3.0 stars

out of 60 user reviews

It Can Do Better

Pros: I have been a subscriber to Voom for over two weeks now, and I love the HD channels and the high picture quality they provide. The installation was on time and took them about two hours to set things up. The remote is easy to work and has a built-in lig

Cons: Like all new kids on the block, Voom is still a bit rough around the edges. During the original installation, the local HD antenna did not pick up several local channels; but the installers came back the following week with a better antenna and I didn't

Review:
User Rating:
3.0 stars

out of 60 user reviews

Had VooM since June 2004 and will never go back to regular satellite

Pros: Great HD Picture quality. Three times the HD than any other service. Got a good deal through Sears - free installation, $39.99/mo + rentals. Only about $10 more than Dish with no HD and didn't pay for any equipment! We never lose the local stations, no ma

Cons: Had to wait a couple of weeks for installation, but went great. Installer stuck around for 2 hrs until the programming was set. Receiver locks up and needs to be rebooted occasionally. No pay per view. Wish it had more options for program searching. No HD

Review:
User Rating:
4.0 stars

out of 60 user reviews

Great picture, great HD channels

Pros: I love this system, the Voom original HD channels are great, Monster HD is worth it in it self, and the film festival channel is better than IFC and Sundance combined. I'd order this system even if I didn't have a High Definition Television. Right now the

Cons: The only problem I have with Voom is no locals and no DVR yet.

Review:
User Rating:
4.5 stars

out of 60 user reviews

The Most HD Channels Anywhere..

Pros: A great HD picture and the SD PQ is really good also. Flat out the most HD channels anywhere.

Cons: The STB can lock up now and then. Now PPV yet. Also no DVR yet, but it is due in March 05.

Review:
User Rating:
0.5 stars

out of 60 user reviews

Voom is still in its infancy!

Pros: Greast sales pitch and some nice pictures.

Cons: Technician training, customer service and overall service is horrendous. Took at least a dozen calls and three visits to get the system to somehow work. Once the sixth months period is over, I will switch back to the previous company and never look bac

Review:
User Rating:
3.5 stars

out of 60 user reviews

Voom Is Great!

Pros: I changed from dish to Voom one week ago. So far I'm quite pleased. Installation: Installer arrived right at 800am as scheduled. Took about 2 hours. Customer Service: Friendly and helpful. Most wait times less than 5 minutes. One time I had to wait 30 m

Cons: The only thing I miss is the DVR which I understand will be out in March

Review:
User Rating:
1.5 stars

out of 60 user reviews

still in the 19th century

Pros: incredible line up

Cons: must have a land line! Laggards have phone lines, I mean c'mon this is the wireless age. With a system such as this on the "cutting edge" surely voom can undderstand this is outrageous

Review:
User Rating:
1.5 stars

out of 60 user reviews

Great HD-- Poor Service--

Pros: HD picture is fantastic

Cons: Slight cloud cover killed the picture, a white spot on a CRT ? , only on VOOM no local stations, worst installation, poor customer service, no tech support, VOOM should die and become re born.

Review:
User Rating:
2.0 stars

out of 60 user reviews

One step above cable

Pros: True HD picture.

Cons: No local channels, no service when weather is poor, contract installers that don't necessarily know the system. Product evidently has som serious bugs to work out.

Review:
User Rating:
1.5 stars

out of 60 user reviews

voom sucks

Pros: hdtv

Cons: Service is horrible. You can't get channels programming and information right, grid says one thing and channels play something else. Boxes, I have three of them, crash constantly. It is very frustrating and disappointing. The nightmare begun with installa

Review:
User Rating:
4.5 stars

out of 60 user reviews

When I saw the US Tennis Open, wow!

Pros: The quality, is a breath-taker. The channel Equator is my favorite. Soccer, Tennis, NBA, NFL, Beisball on HD, jesus!!!! HBO, Showtime, etc. I think I am going to quit my job.

Cons: It is too addictive.

Review:
User Rating:
4.0 stars

out of 60 user reviews

Best HD programming

Pros: Best quality HD and programming available. They're doing the best to come up with new original programs, and they should be commended for leading the way. I didn't have DirecTV when I purchased my new HDTV, so it was easy to choose, but DirecTV has a he

Cons: The box needs resetting from time to time, so I decided to keep my TIVO hooked to the cable anyway and not to VOOM, so I only watch HD programs live.

Review:
User Rating:
4.0 stars

out of 60 user reviews

getting better all the time

Pros: great pic quality, added channels all the time, now has sifi,usa

Cons: costly for each receiver because of additional receiver rental + additional programming cost

Review:
User Rating:
1.0 stars

out of 60 user reviews

Wait for other HD providers

Pros: More HD programming than any other satellite provider. SD program appears clearer than previous provider (DirecTV).

Cons: By far the worst receiver ever owned, characterized by perpetual lock-ups and inability to customize channel listings (who enjoys going through 10-15 "call to order" channels!). Many of the bundled HD channels are useless. Signal lost in even minor cloud

Review:
User Rating:
3.0 stars

out of 60 user reviews

VOOMIN SINCE OCTOBER 2004

Pros: BEST PICTUREQUALITY ANYWHERE EVEN IN STANDARD DEFINITION. A MUST HAVE FOR ANYONE WHO HAS A HDTV. HAVING A HDTV WITHOUT VOOM IS LIKE BUYING A TOP OF THE LINE OVEN AND ONLY BOILING HOT DOGS!!!!

Cons: GRANTED INSTALLATION IS FOR MOST PEOPLE A NIGHTMARE. VOOM SUBS OUT THE INSTALLATION WORK. BUT ONCE YOU GET PAST THE INSTAL YOU WILL LOVE IT. THEY JUST ADDED SCIFI, AND HAVE A CHANNEL NOW WITH ALL HD KUNG FU MOVIES. NOT TO MENTION 20 OR SO OF OTHER CHA

Review:
User Rating:
0.5 stars

out of 60 user reviews

MY VOOM NIGHTMARE...CONTINUES

Pros: HD CHANNELS...IF AND WHEN THEY COME IN.

Cons: MOTOROLA DSR550 SATELLITE BOX, POOR CUSTOMER SERVICE, LAZY SUBCONTRACTORS FOR INSTALLS, INC. (NAMELY SUREWAY CO.). MY VOOM NIGHTMARE BEGAN ON 9/21/04, THE DATE OF INSTALLATION. THE LAZY INSTALLER DID NOT WORK WITH ME AS PER VOOM'S OWN WORDS UNDER INSTAL

Review:
User Rating:
3.0 stars

out of 60 user reviews

good product with poor service

Pros: HD picture is good along with the voom original channels.

Cons: I have never seen such poor service from any company! They have a front line that is impossible to get through to someone that can assist. This is just further agrivated by the customer service person that asks you at the end of the call "has my assistanc

Review:
User Rating:
0.5 stars

out of 60 user reviews

Price is high programming low

Pros: Alot of HD channels. Non-HD programming look digital.

Cons: The programming isnt too good by way of value or in quantity.

Review:
User Rating:
4.5 stars

out of 60 user reviews

Three times more HD than anywhere else!

Pros: 35+ HD channels; 21 exclusive HD channels; plenty of SD channels, too! Cost competitive, includes OTA antenna and channels. Easy to use programming guide. I'm looking forward to their HD Recorder, "whole house networking solution", 70 HD and 300 SD cha

Cons: New service, still going through some growing pains, but they have made a lot of progress!

Review:
User Rating:
4.0 stars

out of 60 user reviews

great hdtv picture

Pros: a lot more hd channels than other sat companys. get hd locals dish and direct cant. same standard channels as dish and direct except a few shopping and religous channels.

Cons: voom exclusive channels so 2 movies a day. no fox sports net or comcast sports net. no ppv. but will be adding fox sports in march.

Review:
User Rating:
2.5 stars

out of 60 user reviews

If you HD starved

Pros: More HD channels than competing satellite providers (Directv where is TNT-HD?). All set-top box output (DVI, Component, S-Video, RCA) simultaneously enabled (DVI OR Component on my Directv HD box / SD OR HD output from Explore 8000HD - what my cable comp

Cons: Less SD channels than competing satellite providers (Voom where is NBA League Pass?). Program guide is terrible.

Review:
User Rating:
4.0 stars

out of 60 user reviews

Does HD better than anyone else.

Pros: Lots of HD programming. All Voom exclusive HD channels looks great. All local HD programming is crystal clear. Was installed and set-up quickly with no issues. Best of all, the price cannot be beat. Just $1 to install, and the monthly fee is less tha

Cons: Freezes up from time to time, causing you to reboot the system. Remote could be more responsive. Need more SD channels. Programming on most HD channels can get repetitive. Worst of all, no Pay-Per-View at this point. Hopefully they will have Pay-Per-

Review:
User Rating:
2.0 stars

out of 60 user reviews

If you want to support GAY TV go for it.

Pros: High Definition, but terrible repeat movies will drive you crazy.

Cons: The devine HD channel is a gay lifestyle support channel. I will have nothing to do with this company broadcasting such trash.

Review:
User Rating:
4.5 stars

out of 60 user reviews

LOVE MY VOOM

Pros: true hd. many channels to chosse from. bad experience with Direct tv, dish network and cable.

Cons: The only problem at the beginning was the instalation, also they overcharge my account. every thing is ok now, go to the experience again if nessasary it is worth it.

Review:
User Rating:
2.5 stars

out of 60 user reviews

I can only rate them based on their failure to show up for an apoointment for installation.

Pros: More in HDTV channels offered than anyone else if they iinstall it..Good price for their all inclusive package.

Cons: I live on Staten Island, NY and had the installation scheduled for 12-06-2004 and nobody showed up. This is unacceptable. Also they didn't call to inform me about the status of my order or why nobody showed up. Then I tried to contact them online and thei

Review:
User Rating:
2.0 stars

out of 60 user reviews

Who can afford 100.00$ a month for TV

Pros: More channels than cable or sattelite

Cons: WHO WANTS TO PAY 100.00 dollars a month to watch t.v.? Not ME!! I will be happey to subscribe to Voom jusst as soon as there rates become affordabel

Review:
User Rating:
0.5 stars

out of 60 user reviews

Voom sucks

Pros: Great HD Picture on a clear day.

Cons: Other then HD picture quality on a clear day only, This system and company is nothing but problem. I cancelled the service will not go back.

Review:
User Rating:
1.5 stars

out of 60 user reviews

Worst service group around

Pros: HD channels are good and format is set for 16:9 on all channels

Cons: No local channels provided through voom. Service is the worst I have ever seen. The installer showed up to the house and I had to explain how to install the system. He left the house to get a signal meter to find the satalite and never returned. I complet

Review:
User Rating:
5.0 stars

out of 60 user reviews

Voom ofers what the others don't!

Pros: Stunning HD, more channels than DirecTV and other competitors.

Cons: We only get ABC for local channels but this is not Vooms fault. Our local stations have not fully commited to HD.

Review:
User Rating:
1.0 stars

out of 60 user reviews

good luck dealing with their promises

Pros: nice hd image

Cons: Not worth the hassle. Unreliable equipment and support. Installation didn’t happen when promised. Local channels require external antenna and is very limited. No local Weather channel, no HGTV, no pay-per-view, missing major networks. Exclusive hd channel

Review:
User Rating:
4.5 stars

out of 60 user reviews

A great product for all HDTV owners

Pros: The new software was a huge improvement. Receiver is now very reliable and easy to use. Programming on HD channels is beyond compare. I find that I am watching more interesting HD programming now than ever was possible before. I like the receivers ability

Cons: Still need a few more base cable channels like HGTV and DIY.

Review:
User Rating:
3.5 stars

out of 60 user reviews

Very good HDTV programs

Pros: The moment Voom became activated, my HDTV became alive. A bundle of great movies, programs in HD. Pictures and sounds are awesome. For serious HD folk only. Nothing comes close to Voom.

Cons: Need to offer more channels like HGTV, Fine Living and etc....but i can live without it.

Review:
User Rating:
2.0 stars

out of 60 user reviews

VOOM is a NOT so great!

Pros: Great HD signal!

Cons: Customer services are terrible. I had horrible experience with their service. Its been 2 weeks and all i've got from them is a bunch of crap from their rep and supervisor. My service is partially running. Terrible program package. When it rains...goo

Review:
User Rating:
2.0 stars

out of 60 user reviews

MR VOOM NIGHTMARE

Pros: MOST HDTV CHANNELS.

Cons: ONLINE SIGN-UP HAS BECOME MY NIGHTMARE SINCE I WAS INCORRECTLY CHARGED FOR INSTALLATION ($210.94) INSTEAD OF $49.00, THE INSTALLER DID NOT PLACE THE DISH W/ LOCAL CHANNEL ANTENNA ON THE HIGHER ROOF WHICH I ASKED FOR, PROGRAMMING CHARGES FOR ONE MONTH OF S

Review:
User Rating:
1.0 stars

out of 60 user reviews

Wake up people!

Pros: The receiver looks nice.

Cons: Monthly rental fees on equiptment you own! Poor customer service. Poor installation. Over hyped product that doesnt meet expectations, hey this sound just like cable, oh yea voom is owned by the cable tv industry. They created it to compete with the other

Review:
User Rating:
3.5 stars

out of 60 user reviews

A few bumps at first, but GREAT!!

Pros: -Tons of HD channels -Great picture quality -Good value -Up coming HD DVR -Works with TIVO

Cons: -Some reliablity problems with hardware early on, but few to none for the past few months -Took a while to get an installer out for initial install, but actual install went smooth. -Channel changing to quickly can lock up the system, but there is a workar

Review:
User Rating:
3.5 stars

out of 60 user reviews

Nobody offers more channels

Pros: My OTA (off the air) antenna gets all 11 Digital local channels. Cable has no CBS. ALL its competitors offer 5-7 channels and they are all the same ones (including DISH which is still hanging on my house). I get 30 plus 11 OTA High Def channels. My progra

Cons: Installation is a nightmare, but if you know how to gripe it will improve. Installer came out Monday and left me with a nonworking system and disconnected my old DISH. They told me they would come back the next morning if it still wasn't working. Yeah Rig

Review:
User Rating:
4.0 stars

out of 60 user reviews

Voom rocks

Pros: Its HDTV! Sci Fi is coming this Saturday too!

Cons: Well, it is satellite. If you live in a super bad rainy area you might have picture breakups.

Review:
User Rating:
3.5 stars

out of 60 user reviews

The best HD source available!

Pros: Lots of HD programming, some very unique. Company tries hard. Only satellite provider to include over the air equipment. Great extras like gavel-gavel convention coverage, free fight programs that others charge heavily for, awesome picture quality. Ch

Cons: Motorola STB has some quirks. No HD DVR yet, but its coming. Still some desired SD channels missing like BBC America.

Review:
User Rating:
3.5 stars

out of 60 user reviews

VOOM is a great product.

Pros: HD channel quality is super and SD channels are better than cable. Watching Olympics in HD is unbelievable

Cons: No SCIFI or regional sports channel. No network feeds - I can't get network offair in my rural location.

Review:
User Rating:
2.0 stars

out of 60 user reviews

Will not tell you the truth about future programming request.

Pros: Good picture.

Cons: Gay programming, I don't want to pay for Gay programming on my set. Doesn't have any HGTV, FOOD NETWORK, DIY OR CHRISTIAN PROGRAMMING. Voom has no plans to now or in the future to provide Christian programming. Cabelvision Corp. doesn't have Christian

Review:
User Rating:
0.5 stars

out of 60 user reviews

Voom has a long way to go!

Pros: Great picture

Cons: No locals on satellite; No pay per view movies; Poor program package; Constant screen freeze-ups; On-screen guide/remote not user friendly.

Review:

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Voom (HD satellite system) specifications