"Worked for 3 weeks before it completely failed with all data lost."0.5 starson by California Pro User
Pros: very pretty product
Cons: NOT Reliable, No Manufacturer Support, Warranty Not Honored, Manufacturer does not respond to requests for assistance
Summary: A 1 Rating is too much for this product. This product, the Lexar LEJDF4GB JumpDrive FireFly - 4GB Capacity, worked for about 3 weeks before it failed completely with about $3,000 worth of data loaded on it. I had just enough time to load it with data before offloading. I paid $27.50 for this product and as you read on you'll see it cost me alot more.
Of course, I contacted the LEXAR company about their product many times to get assistance with the problem. Their online chat service just walked me through useless steps to confirm that their product was defective. Only one time, did they answer my numorous emails, claiming that their "tool" to respond to customers was not working before. The LEXAR company's one time response suggested that I take their defective drive to a data recovery service ($300 minumum cost to me) and then after the data recovery (if possible) I should reformat their defective drive for reuse. Even with that "disfunctional tool" problem they said they had behind us, LEXAR has never responded again to my requests for assistance with their defective product.
I have purchased a data recovery program at more than 3X the cost of the LEXAR jumpdrive to rescue my data. Everyone agrees, I would be insane to take LEXAR's suggestion to reformat their defective drive so that I can relive this entire time-consuming and costly situation over again. The best and safest place for this product is to drop it in the closest trash can.
Thank you for letting me share my shopping experience with you and let you know how dissatisfied I am with the LEXAR company and it's worthless, time-consuming, and very expensive product. Did you notice that it has a 2-year limited warranty? LEXAR has made no attempt to honor that.
Buyer Beware! LEXAR's product is worthless if it's not reliable. Buy a Kingston, San Disk or Sony instead. I have flash drives from these manufacturers that are years old and still work perfectly. This time I fell for LEXAR's new pretty product. I won't make that mistake again.
A Very Dissatisfied Customer,
Flash Disk Professional User