"Don't be fooled - "Titanium" Cruzer can't survive static electricity"2.0 starson by davidhoho
Pros: Elegant; crush-proof
Cons: Doesn't protect your data
Summary: Don't be fooled by SanDisk's claims of indestructibility for this "Titanium" Cruzer model. It may be able to withstand a crushing force of 2,000 pounds, but it was no match for a simple jolt of household static electricity, which fried my 1 GB version of the product within three weeks of my purchasing it, causing me to permanently lose all of my data (which of course I had not backed up). Data recovery services were unable to get the drive to light up or recover my data - they can only assist in "undeleting" deleted files, if the drive will actually mount. The static electricity prevented the drive from ever being mountable again.
I'm quite disappointed with SanDisk's response to the problem when I called. In my experience, their products are generally high quality and their tech support is good. But not in the case of this cursed model of Titanium Cruzer. I wish I'd read some of the online reviews before purchasing this model -- tons of people are having this same problem and poor response from SanDisk. The metal casing that provides the model's "sturdiness" also puts the electronic innards at great risk.
SanDisk Tech Support was only willing to replace the unit with the exact same defective model -- which is totally unethical, in my opinion, given the numbers of anecdotal reports I see with people having the exact same problem I had. SanDisk was not willing to replace my defective Titanium model 1 GB (SDCZ3-1024-A10) with the newer Titanium model 1 GB (SDCZ7-1024-A1) that has a safer plastic casing and U3 technology.
SanDisk - if you're reading this - are you sure you're willing to risk your reputation on your miserable handling of this situation?
Consumers, please, do yourself a favor and stay away from this model and buy the newer one with a safer plastic housing and U3 technology. Otherwise, your data will be at risk of permanent loss with a simple zap of static electricity.