Fix-It Utilities professional ( v. 12 , complete package)

Pros: Never got to use it, due to issues. So I don't know.

Cons: Made changes to my Registry. After trying to use it, nothing worked correctly. Their support did not want to help and seemed moer interested in getting off the phone and ending the chat session.

Summary: I recently bought this software. After installing and following the instructions, I lost control of my computer Contacted phone support and was told to de-install it. After that I have had nothing but trouble installing anything, as the registry was changed. I have worked with Mircosoft and HP to resolve this issue. When I contacted FixIT (Avanquest - SoftCity) they told me it could not have happened (and to contact Microsoft again). I have lost all confidence in this product and their support.
I hope the product works, but their support was basically useless. They did not seem to want to help; on the call the person seemed more interested in getting off the call quickly. On the chat sessions they seem the same way. I repeated told them that this all occured after installing and de-installing their product.