"Great whilst it works, but that wont be for very long."1.0 starson by EmmaEgg
Pros: It vacuums for you and picks up better than a conventional vacuum.
Cons: You still need a conventional vacuum for stairs and nooks and crannies. Also this product will almost certainly breakdown many times. If it is outside warranty you will have to pay a lot of money (around a third of the cost) to get it repaired.
Summary: I purchased my first Roomba 560 in Jan 09 which worked amazingly on my thick pile carpet, I was sold and told all my friends how great this little machine was! How wrong I was. I took really good care of this machine, cleaning it out carefully after every clean and ensuring I followed all other manufacturer's instructions. After just a couple of months the main brush stopped spinning. I was given a replacement. After 6 months the main brush stopped spinning again (which meant it didn't pick anything up). I read the blogs and found this was a known fault. I live in the UK and had to send the machine off to Germany for "Warranty Repair". Roll on another 7 months and the left sensor has packed up rendering the machine unusable. When it works it is great and I would have put up with all the breakdowns if the Customer Service was any good. It isn't. All you get is "it's out of warranty" so you'll have to pay for the repair. Not only that, you need to send it off to Germany to receive a quote for the repair and, get this, the cost of the repair is payable whether or not you accept it!! So they could theoretically charge you almost the cost of the original purchase and you have to pay or you wont get the Roomba back! My neighbour has had two of these that both broke down just out of warranty, another friend has had one for 6 months and it has just broken down, I had a Scooba which also died just out of warranty. The 'customer service' is non exsistent. Therefore, my advice is if anyone who has one of these machines tells you how great it is ask them how long they've had it before you commit to buy these expensive gadgets. Also read the blogs to see just how much can (and most probably will) go wrong with it. Living in the UK as well it is near impossible to find anyone else to fix these machines for you and even if you do be prepared to pay a third of the purchase price at least. £350 paid in Jan 09 - product now completley useless. Stick to your Dyson folks.