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Average user rating:
- My rating: 0 stars
Full user review
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2 out of 2 people found this review helpful
3.5 stars
"Worked well until it broke"
Pros: Relatively cheap video conferencing
Cons: Device broke and returns process was a hassle
Summary: I bought my DVC-1100 wireless device in September 2004 and we used it to video conference with my wife's family in England until it broke in April 2005. My only complaint with the device is that the color and contrast would fluctuate from one call to the next but after a few tries I could get it to an acceptable level. But then in April the device wouldn't start up correctly and after getting the run-around from D-Link, between their technical support staff/website and then the returns department, I began to get quite frustrated and had to escalate my request to a supervisor. D-Link has one of the most complicated return processes I've ever used, which was made worse by their employee's attitude (and web-based return documentation) that seemed like it was somehow my fault. I think they forgot that I bought the device and was now inconvenienced by having to spend time and $$ to return.
Where to buy
D-Link DVC 1100 i2eye Wireless Broadband VideoPhone - video conferencing kit:
$229.50
| store | price | in stock? | rating |
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Amazon.com Marketplace
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$229.50 | Yes |
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