"Vip622 was released 6 months to soon, It has many problems & Dish ignores requests for help"2.0 starson by jenniferny
Pros: For the first 3 weeks it had an excellent picture and is a very flexible receiver
Cons: HDMI quit working after 3 weeks, changes formats from 4:3 to stretch to zoom on its own and has audio sync problems & jittery video
Summary: I was one of the first customers to receive the Vip622 in May of 2006. It worked great for 3 weeks and then I lost the picture from the HDMI output. It works on component video cables but you buy HDTV's for the highest quality picture and that is just not available on the component video cable. With all of the problems this receiver has its best to wait another year until Dish has time to fix the bugs. I have had the receiver for 3 1/2 months and they have fixed none of the problems and with the software updates that Dish sends and they have created more problems with each successive software update. I have been a Dish customer since 1996 and this is the first time that I regret upgrading my equipment. Its not just the bugs, it is also the fact that for the first 2 1/2 months Dish Tech Support tried to blame my cables, the way the Dish tech hooked up the receiver, they even tried to blame it on HDMI and its standards and when I didnt buy that I was mysteriously disconnected. What it all comes down to is that a software update that Dish sent to the receiver knocked out the HDMI and caused all of the other problems and in 3 1/2 months they are no closer to finding what they did wrong with the updates that caused the problems.
This receiver has great potential but it will be some time before it is bug free and worth purchasing.