"The Software Sucks!"0.5 starson by kstaver
Pros: -350 possible hours of recording
-Dish Pass allows you to set timers for shows that aren't currently running (want to record a movie the next time it shows up, set Dish Pass you don't have to keep looking
*Possible to add an external hard drive
Cons: *Only 1 hour of "pause" time (with the 522, you could pause a show for up to 2 hours)
*Limit to the number of timers that can be set
*5 unit failures in 6 months (2 units were refurbished)
*software is not at all sophisticated.
Summary: The only plus for this unit is that it can record up to 350 hours on SD.
I'm on my 5th unit since November of 2008 - waiting for a Field Service Manager 3 right now.
I'm an "active" participant in my TV viewing. If I'm watching a show and like it, I do searches for more, others similar or actors that are in a particular show. I like to search - as I'm watching shows - to see what's on -
I could do all of this without problem on the 522.
*After a very short while - less than a week with a couple of the units, the unit slows down - more and more each time I search, set timers, etc. until it finally freezes up and shuts down. Then, the unit just cycles on and off every 6 - 10 minutes.
I had to add the external hard drive so that I could keep all of the shows/movies safe.
*This unit has repeatedly set 3 and 4 timers to go off at the same time - it's designed to allow a maximum of 2 timers simultaneously
*Often, when I check "history", it will display a show as "done" yet, when I check the "my recordings", the show is not there.
*Often, when I search with Dish Pass, it will come back with
results that are completely different - in every way - from the show I entered (for instance, a search for NCIS (exact match) brought back - "No results for Fringe")
*The <<<Back button is supposed to go back 10 seconds.... and, it often goes back up to as much as 10 MINUTES.
*In Dish Pass, I will set a show to record in Standard Definition - no particular station - and, it will show up in the "timers" to record in High Def.
*some of the units have started the recordings as much as 10
minutes after the set time or just stopped recording before the
end of the show.
There are a number of other goofy issues.
Dish people keep telling me that the problem is electrical. I believe that it is software related or a combination of software and less than adequate hardware (it's usually the lowest bidder that gets the job).
I have 4 computers, TV, and two electronic sewing machines in this room and none of these have ever had a problem. Never blown a breaker, either.
The Dish 522 ran in the same spot - flawlessly - for about 5 years.
The 722K is plugged into an APC UPS (uninterruptable power supply) because we get lots of brown outs and spurt power failures out in the country.
Bottom line, I'm frustrated beyond frustration. I'm thinking that, "when you are a hammer, everything looks like a nail"... Dish people ALL want to blame it on electrical. If the issues is
electrical, why is the 722K the ONLY thing that is having a problem?
If you are a passive user/TV watcher, I guess the unit would
If you like to surf/search/set timers/move things around - save your sanity and get something else.