"Dont Buy Terrrible"on by TA465202
Pros Dont Buy Terrrible
Cons What Support ?
Summary Do yourself a favor dont buy this LG product from anyone even with a warranty, I bought mine at Best Buy did't last a month before prblems then within another 2 months more problems ( it always took 3-5 min to turn on). Drive is dead now no read at all, Now one year later LG says CYA. Nice product support. Do yourself a favor research this brand before buying,research the Web ( Wich I unfourtanetley didn't will tell you (DONT BUY LG ELECTRONICS)
Pros Easy to Use Remote and Menus / HD reception / DVD Ram
Cons needed repair after 4 months / poor customer service
Summary Very easy to use DVD recorder.
Remote and menus really makes dvd recording a snap!
The HD receiver is able to pickup channels other people in my condo units are watching! on channels 101-104. Very odd!
DVD Ram / USB port comes in handy.
After 4 months of use, sound died. Calling the manufacturer was very annoying. They tried to come up with every possible excuse to blame the problem on the cable company before allowing me to send the product back for repairs. Good thing I know my tech stuff so I could get them to fix it. And I still had to pay $69 for labor costs after 3 months.
Pros East to use
Cons I have 50 of these units in my high school and I've had 13 go bad just after the year warranty has ended. I average about 1 a month going bad and that's about all they get used most of the time.
Summary Look at the reviews for this product. I think that speaks for itself. I think someone could probably organize a class action lawsuit because they are truly that bad. I probably don't have 50 hrs. on the ones that went bad so far.
"service call"on by royfax
Pros not a thing. Repacked and gave it back. SEE CONS:
Cons When I called service they told me to press ( 1 ) for English or this call will end. So I hung up and took the thing back to best buy.
Summary I will never press 1 for English.
Pros Had a digital tuner- too bad it failed prematurely.
Cons LG Service is beyond high priced and very poor
Summary Had unit for 18 months> Problem w/tuner on timer record- VCR. SEnt to LG-$300 to fix! Said they needed to replace parts that made no sense. Charged $67 inspection fee. More than the cost of the unit and more than the new RC897. Never again an LG product
A unit like this should not fail in 18 months and then cost 140% of original cost to repair.