Monsoon Vulkano Flow

Pros: If it did work, the features would be great. Key is if it worked. Since I purchased the unit, it has not worked at all.

Cons: Customer support is terrible. I have tried literally for months to get a hold of someone. They answer and the call drops. The unit stoppe working only a month after purchase and cannot get any support to help get it to work.

Summary: It is obvious the support is off shore in a barely American English speaking country. The product was not very difficult to set up, but was difficult to operate. I was never able to get the unit to record a program, I watch TV on my computer once while testing it, then took it with me on a business trip to watch a football game and it wouldn't connect. When I came home, I tested it again and this time I couldn't get it to connect. The video output no longer worked. Again, trying to get customer support is impossible, and even email messages were ignored. I am giving up and buying a slingbox.