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Full user review
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1 out of 1 people found this review helpful
1.5 stars
"sure looked good, but ...."
Pros: great picture, features WHEN IT WORKED
Cons: stalls during DVD play, cannot get it to move on, even with brand new, clean DVDs
Summary: This player looked very good in technical reviews, but my experience is that it is a piece of junk. After just 5 weeks, it began to stall during DVD playback. After several occurrances, I contacted Panasonic. They told me how to reinitiate the player, which I did several times. The problem kept happening. When I called back after another month, they told me to buy a cleaning disk, which I did, but to no avail. Finally I really got fed up and called them for warranty repair. Unfortunately, I had just exceeded the warranty period by a few days. I explained that I had reported the problem several times within the warranty, and that I was delayed by following their ineffectual advice. I thought since the problem had obviously occurred during the warranty period that they would honor the warranty. No such luck. So now I am stuck with an expensive player with great specs and reviews that cannot play a DVD all the way through without stalling. All I can do with it now is trash it.
I am very unhappy with the player, and with Panasonic for being so uncooperative on honoring their warranty on problems that clearly occurred during the warranty period. Don't buy Panasonic!
