- Average user rating: 1.0 stars out of 16 reviews Back to product review
- My rating: 0 stars
Full user review
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5 out of 5 people found this review helpful
0.5 stars
"Horrible product & even worse customer service!!!"
Pros: None. Maybe if it worked.
Cons: Video not in sync with audio. Shuts off. Can't update title
Summary: Originally had the VR2945. Video & audio would not match up. Called their customer service. After being on hold 20 minutes EVERY time I call, they said it was the brand of DVD I was using. Not DVD-R, the brand, Maxell. They said try to use Imation or Verbatim. Same problem. Send it back. They would not reimburse postage. Received a reconditioned model VR2940. Keeps shutting off and cannot change title. Finally got QVC to refund the money and we are going to buy a Sony RDR-VX500.


