Skype 3

CNET Editors' Rating

3.5 stars
    Overall score: 7.8 (3.5 stars)

Very good

Average User Rating

4 reviews

Set price alert
Skype 3
Scroll Left Scroll Right

CNET Editors' Review

CNET Editors' Rating

3.5 stars Very good
    Overall score: 7.8 (3.5 stars)
  • Setup and ease of use: 9.0
  • Features and security: 9.0
  • Performance: 7.0
  • Service and support: 6.0
  • Reviewed by: Felisa Yang
  • Reviewed on:
Edited by: Matthew Elliott

The good: Sound quality is great, especially on Skype-to-Skype calls; integrating Skypecasts into the dashboard makes it easier to use; unlimited SkypeOut plan is a good deal; new features are amusing and fun; still get loads of useful features.

The bad: New features open in their own windows, resulting in a very cluttered desktop.

The bottom line: The changes to Skype 3 are mostly entertainment-oriented and there are no major upgrades to performance, but we still like Skype for its ease of use, low cost, and sound quality.

Review:

Skype's latest release, Skype 3 for Windows, doesn't break any new ground in the low-cost, online voice communication arena. What it does is add some enhancements to Skype's already strong communications package, such as incorporating Skypecasts directly into the Skype dashboard and offering additional ways for Skype users to interact while talking. You still get great-sounding free calls between Skype users in addition to video calls, conference calls, and IM chats. Skype remains our favorite alternative to a full-fledged voice over IP phone plan.

Downloading and installing Skype is still a simple task. Just point your browser ... Expand full review

Skype's latest release, Skype 3 for Windows, doesn't break any new ground in the low-cost, online voice communication arena. What it does is add some enhancements to Skype's already strong communications package, such as incorporating Skypecasts directly into the Skype dashboard and offering additional ways for Skype users to interact while talking. You still get great-sounding free calls between Skype users in addition to video calls, conference calls, and IM chats. Skype remains our favorite alternative to a full-fledged voice over IP phone plan.

Downloading and installing Skype is still a simple task. Just point your browser to the download link at Skype's site and click through the process. If you're already using a previous version of Skype, you don't need to uninstall it; the Skype 3 installation process will take care of that for you.

Skype 3's dashboard is relatively unchanged from the previous version. The major difference is the addition of a "Live" tab, where you'll find a list of ongoing or impending Skypecasts. At its core, a Skypecast is like a very big conference call: one user sets up the Skypecast, designates the topic (ranging from "Evolution versus Intelligent Design" to "Nigerian Politics" to simply bored souls who want to chat) and call time, and serves as the host. (The host has the power to select who speaks and can even eject users from the discussion.) Other users can simply click to join the conversation. If none of the Skypecasts listed on the tab intrigues you, a link at the bottom takes you to the Skypecast Web page, where you can peruse future Skypecasts.


Skype 3 incorporates Skypecasts right into the main dashboard, under the Live tab.

The other major addition to this version is Skype Extras. Under the Tools > Do More tabs, you'll find nine preloaded features that let callers further interact with one another. Each will require you to download a small program. You can play Chinese checkers or backgammon with your buddy, or share a virtual whiteboard, on which you both can write, sketch, or erase--a great tool for joint brainstorming. There's also a customizable radio feature from Last.fm: type in an artist you like and Last.fm will pull up a "station" that plays your artist and other similar artists, much like Pandora.com. You can even display what you're listening to in the "mood" bubble on the Skype dashboard. If you want to do things such as recommend a track to a friend or tell Last.fm to never play the track again, you'll have to register on Last.fm's Web site. If a call comes in (or if you place a Skype call) while you're listening to the Last.fm radio, the song will automatically fade until you hang up on the call.

Another interesting feature is the call recorder from a company called Pamela. Using it, you can record your conversations up to 15 minutes at a time. You can set it up to record every incoming and outgoing call automatically or have it ask you each time whether you want to record. Before Pamela starts recording, a voice states to everyone on the call that it's being recorded. This is not a feature you can turn off, because in many (if not most) states, it's illegal to record a conversation with another person without that person's consent.

Hide Review

Average User Rating

2.0 stars out of 4 user reviews

Rating Breakdown

  • 5 star: 1
  • 4 star: 1
  • 3 star: 0
  • 2 star: 0
  • 1 star: 2

My Rating

0 stars click stars to rate product

CNET Community

This product is on 1 user lists. Add to my list

Most recent user reviews

Showing 3 of 4 reviews

0.5 stars

"I finally found a VoIP company that works (Not Skype)" By vividsolutionsllc

Pros: Cheap, but you get what you pay for I guess.

Cons: Poor quality most of the time.

Summary: Not so great for trying to save money/quality tradeoff. I ended up going with this company instead http://www.hostedipbx.com/70826. I have only dropped one call with them in 3 months. Cost effective and good for my business.

3.5 stars

"Getter Better" By bmr4597

Pros: Ease of use and Cost is great

Cons: Quality still varies

Summary: It seems that quality is still variable. It is better than earlier last year. But I need to see a consistent level before I will switch my business phones over.