- Average user rating: 2.5 stars out of 119 reviews Back to product review
- My rating: 0 stars
Full user review
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4 out of 4 people found this review helpful
0.5 stars
"Do yourself a favor. Do not get this service"
Pros: Non to report
Cons: Far from a well oiled machine
Summary: I was so disgusted about this company that I cant believe I am using my time to write this review. First they sent the so-called 'gizmo' device without the free ip phones so blatantly advertised on the website--that is, after I called to confirm that it would actually be sent. I called and was assured the ip phones would be sent overnight. One week later--no phones. During the same period,I checked my bank account and noticed that I had been billed TWICE by Sunrocket. I called and they said the second charge on my account was just an 'authorization' --in that case then, what was the first charge for?
And regarding the phones, ahem --- they said they were 'lost' by UPS. I had actually been bragging to friends about VOIP and they were all waiting for my review -- well, here it is -there is nothing remotely sunny about sunrocket-save your time and money.
