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Average user rating:
- My rating: 0 stars
Full user review
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1 out of 1 people found this review helpful
0.5 stars
"WORST COMPANY EVER....COMPARABLE TO THIEFTS AND SCAM ARTISTS."
Pros: THERE ARE NO PROS FOR THIS COMPANY
Cons: THIS COMPANY IS SO BAD THAT WILL MAKE YOUR BUSINESS LIFE MISSERABLE!!!
Summary: This company operated under the policies totally DETRIMENTALl for small businesses. First off, their system doesn?t support PBX capabilities and drops all the time. Secondly, their customer service is the WORST in the planet. In any given phone call to customer service you end up talking to 4-6 people with no solutions. They offshore their CS and IT services to the Philippines and India with people that unfortunately don?t know much about Customer Service, Telephony, or even English.
Additionally BE AWARE that they will try to charge you for connection and disconnection fees for apparent breach in their terms and conditions. Truth of the matter is that they are so inefficient that it took a month to get our number back. In addition to that they charged us for ?GIFT CERTIFICATES? or ?REBATES? that we never received or were mentioned about.
The phone quality of so BAD they cannot talk to your on their own systems.
The worst part is that THEY CANCELLED OUR ACCOUNT AND CHARGED US WITHOUT OUR AUTHORIZATION.
STAY AWAY FROM THIS COMPANY THAT IS A NIGHTMARE?.CLOSE TO THIEFTS AND SCAM ARTISTS.
