By:
Neil Randall
Vonage is the granddaddy of all Internet phone services--if a three-year-old company can be rightly considered the granddaddy of anything.
Sign up for Vonage, and you'll receive a setup package that includes a Linksys RT31P2 router/telephone adapter, an installation-and-troubleshooting guide, a user guide, and a card showing how to configure your voicemail.
Vonage offers three residential plans and two plans for businesses, none of which requires a contract.
We judge a VoIP service's performance on how calls sound under baseline conditions, as well as during data uploads and data downloads.
Apart from a collection of FAQs and details on the Web site, Vonage offers e-mail answers for installation and technical support, customer service, and billing, as well as a toll-free, 24/7 Vonage help phone or fax line.
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