"The absolute worse!"0.5 starson by adams0597
Pros: Absolutely no positives with this company!
Cons: Do they actually have any engineers working at Vonage? The customer support system is difficult to manuver through. Hold times are consistently in excess of 30 minutes.
Summary: DO NOT SUBSCRIBE TO VONAGE!
In addition to the cons listed, Vonage's Customer Care Reps NEVER record problems! They require a ticket number to check status, yet after dozens of phone calls no one has ever issued a ticket number nor have any of the customer service reps entered a problem! They have billed me for two months of service that was never rendered.