"Weak metal on stainless steel drum basket"
Pros
Looks nice. Little music that plays at the end is more pleasant that my dryer buzz.
Cons
Thin stainless basket does not stand up to average family washing.
Summary
I bought this for $750 Canadian at a major electronics retailer. A month before the manufacturers warranty was due (1 year warranty) I noticed a couple of bumps occuring on the stainless steel drum 'basket' - one was quite prominent and was surely damaging my clothes; another was a bump ... Read full review
I bought this for $750 Canadian at a major electronics retailer. A month before the manufacturers warranty was due (1 year warranty) I noticed a couple of bumps occuring on the stainless steel drum 'basket' - one was quite prominent and was surely damaging my clothes; another was a bump that had to have occured from inside the drum - how I don't know. One would think that if something managed to get inside the drum, I would hear a banging noise. The technician came and they claim no responsibility. He said it could have been caused by a zipper or other metal item in wash. Am I supposed to remove the zippers from my clothes before I wash them? So I bought a washer that can not handle the mild rigours of a 3 person household. My husband feels that the metal used to make the drum is too fragile. How disappointing. Samsung, you got the last dollar you are getting out of me.