"Weak metal on stainless steel drum basket"0.5 starson by Lily_of_the_Valley
Pros: Looks nice. Little music that plays at the end is more pleasant that my dryer buzz.
Cons: Thin stainless basket does not stand up to average family washing.
Summary: I bought this for $750 Canadian at a major electronics retailer. A month before the manufacturers warranty was due (1 year warranty) I noticed a couple of bumps occuring on the stainless steel drum 'basket' - one was quite prominent and was surely damaging my clothes; another was a bump that had to have occured from inside the drum - how I don't know. One would think that if something managed to get inside the drum, I would hear a banging noise. The technician came and they claim no responsibility. He said it could have been caused by a zipper or other metal item in wash. Am I supposed to remove the zippers from my clothes before I wash them? So I bought a washer that can not handle the mild rigours of a 3 person household. My husband feels that the metal used to make the drum is too fragile. How disappointing. Samsung, you got the last dollar you are getting out of me.