"Never again!"0.5 starson by Texascowgal
Pros: No pros if it won't clean clothes.
Cons: Clothes do NOT get washed!
Summary: Very poor design. The clothes on top never get sucked down into the other clothes. They just lay there on top while the ones on bottom "may" be getting "circulated" a little. The only thing I'm glad about is the fact that I purchased the model with the see-through lid. I can see what clothes never got washed, only sprayed with a little water. After the rinse, they of course are all mixed up, but watching the clothes during the wash cycle makes you want to cry. I bought a new washer to get our clothes clean, not just lay on top and get wet. The service man offered no help, just said it was the design. Thankfully Lowes is taking it back!