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January 6, 2010 4:00 AM PST

What's new? CES in Las Vegas

by George Schweitzer
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This is the week the tech and media world focus on the International CES in Las Vegas. CES has grown into a meld of tech, media, and entertainment. This year the CEA is adding a whole day of sessions dubbed Up Next at CES: Creativity, Content and Cash, which will focus on discussion about content and how it gets distributed and monetized. After all, even if you can make the greatest devices, it's ultimately content that drives their use.

I will be on a panel called In Search of Search and will be talking about many of the things I do in this column, for example, how people will find content in the ever-expanding world of choice. I will post some highlights (if there are any...lol) later on. Also be on the lookout for a full-blown presentation on In Search of Search.

November 19, 2009 10:39 AM PST

Smart TV

by George Schweitzer
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The talk at the recent New TeeVeeLive conference I attended in San Francisco was about connected television, specifically Internet-connected and Internet-delivered video and data to the home TV screen.

Video is now the main driver of the Net. Choice and control--those "c's" again--reigned supreme in almost everyone's talk. See the highlights from this excellent conference.

By the way, Om Malik who runs GigaOM, and who ran the conference, did a terrific job. The sessions were 20 minutes each, which was great for those of us with short attention spans. There also were questions and answers from the very able reporters on the GigaOm staff, so we got the meat, and not the fluff or hype or pitch. Well done!

Here is some insight I gathered during the conference:

  • Choice reigns, but fragmentation is pervasive.

  • A stat I loved: It would take 200,000 years to watch the amount of video that crossed the Internet last month.

  • Think of the concept of the smart TV. Like the cell phone, first all it did was make calls, now it's a PDA, GPS, computer, camera, and music player. Smart TVs will develop a lot like that.

I can't wait. That's why at CBS we are working with companies like Intel, Cisco, Samsung, Vizio, Sony, and more. We agree connected TV is going to play a big role in the evolution of the home screen.

Remember, it's not about what companies build, but how viewers at home watch. What the ultimate user experience is will determine what gets the most play. These are exciting issues, scary times.

April 19, 2009 7:49 AM PDT

TV marketing: Navigating the seven c's

by George Schweitzer
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For many years in the television marketing world the mantra about the future has been the three c's: choice, convenience, and control. Marketers believed consumers wanted more media choices, more convenience of viewing (remotes, VCR, DVR), and more control over their viewing.

Today, technology enables the balance of power to shift from the media provider to the consumer. It's now a world of infinite media choice, total convenience for consumers to view whatever they want whenever they want, and control so that no longer do they have to be in front of their TVs at 8 p.m. to see "Survivor" or they'll never see the episode again. Well, that's a big shift!

So where are the three c's now?

Choice. There may now be too many choices. After all, the more choices viewers have, the harder it is to decide. Navigation is key. (Look for my exciting navigation blog post coming soon! That's a promo.)

Convenience. Yes, TV viewing has become very convenient, but as simple as it is, to most consumers it's not simple enough.

Control. The consumer has complete control of the viewing experience, but even still, most viewing today is of live TV.

To those traditional three c's I have added four more c's (and if they were "c's-ons" I would be looking for the Frankie Valli connection here. Bear with me. I'm the marketing guy).

First is content. Above all, that is what everything revolves around. People don't watch technology. They watch content.

Then there's connectivity, and with connectivity comes convergence. They go hand in hand. People say they want multiplatform; they don't even know what that means, but bring it on. People are platform agnostic...or multifaith. They don't care about the delivery system. After all, people who get network TV over cable think CBS is cable because they get it on cable. It's transparent; they just want it quick, easy, and now!

Last, there is context. It's about how people live their lives and how they really watch and use media now. It's not all about the cool stuff we see here on CNET and Crave and at tech trade shows and in industry e-mails. That's for another day.

Confusing? (The eighth "C"?) You bet, and that probably means career security for media marketers. Stay tuned!

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About Watch This

George Schweitzer's position as chief marketing officer at CBS gives him a unique opportunity not only to observe but also to help shape the ways technology is altering the television industry. A communications major at Boston University who joined CBS after graduation some 30 years ago, George is also an unabashed technology geek who specializes in the latest home automation and entertainment gear. George provides his insights into how technology is changing the digital home and the TV industry--from the perspectives of the customer and the programmer. CNET Reviews is published by CBS Interactive, a unit of CBS.

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