Pros It works! It accurately records steps either when in my pocket (not baggy pants), clipped to my belt or other places when I don't have a belt.
It syncs quickly, is easy to use, unobtrusive, simple, small.
Excellent customer service.
Cons Can't read the display with polarized sunglasses on.
Summary The One works. It's been great to use, to sync with the software that tracks steps and combines that with calories, etc. We had a minor issue with the clip. On Monday morning (EST), I sent an email with a photo of the clip to fitbit support. I had a personalized email by 10am (EST). They asked 2 questions to help understand the issue. They responded right back to my answers, said they would send a new one out, and it was shipped Monday afternoon. They have a loyal customer with me!
"Average at best"on by sseavers
Pros The size is great. Small and compact.
Cons It loses its accuracy within a few and it doesn't tack sleep properly.
Summary The one is my second Fitbit.
i had the ultra and it had to be replaced, because it went rogue on me. The tracking just failed all together. The ultra was a complete failure. FITBIT replaced the ultra with the one and I was excited when I received it. I thought the silicone sleeve was a nice added feature, because it was to help protect it from sweat. 1: within the first week it recorded I slept 16 hours, ridiculous. #2: i would walk on totally flat ground, no inclines and it reflected I walked numerous flights of stairs. This occurs all the time. And #3: the silcone sleeve is now stretching out, so I have to remove it with care when it needs charging. I check it constanly for fear it will slip out of the silcone sleeve and not be there.
Pros If you only have one of their products and never need support you might be OK.
Cons Poor Technical Support. Myself and Fitbit could not get their Aria Scale and Fitbit One to both connect to their website on the same account. Did not respond after a few days.
Summary I bought the Fitbit One and the Fitbit Aria scale together and I could not get them both to sync to the Fitbit website. I am a highly technical person and understand the technology. I worked with fitbit support and did everything they said (despite some of the tasks seeming to be silly and out of a script). I kept doing things they asked and nothing worked. I also offered to have them connect to my PC and look at the issue but they did not bite. Then they stopped communicating and I told them I would return both products if they did not respond within 24 hours and they did not. I returned both.
I also had problems with the scale not being accurate and giving different readings within a couple of minutes together.
I was very disappointed and it seems like this company does not understand their own product. I get the feeling maybe they are just marketing the products and don't have the technical expertise to fix problems. If not, then they just have poor support. Either way I can't recommend their products.
Maybe if you only have one of their products instead of two and you don't have problems that require their help everything will be fine, but that's not a good situation
Pros Easy to use, discreet to wear, and counts stairs.
Cons Small, easy to loose.
Summary I thought the reviewer was a bit harsh. I personally don't have any issues with the case and it has never fallen off me. I find it clips fine to clothes.
"GREAT product!"on by decora_17
Pros Easy to use. Once setup you just have to get close to the computer you have the dongle setup. Website is easy to read, understand and use. Light weight - I forget I am wearing it throughout the day. It sends you messages once you have reached goal.
Cons Only putting this under con so I could say something.
Does not sync through standard Bluetooth devices such as laptops, or computers with 4.0 Bluetooth devices.
Summary this small device to track my sleep, and exercise and standard activate throughout the say. This makes it easier for me to see when and where I can improve.