The working area of FrontPage 2003 is a central display braced by panels on either side. A folder list on the left lets you choose the pages you wish to edit. The multifunctional panel on the right presents themes, help, clip art, behaviors, table design, and other items that you can insert onto a page. The central area features a Split view that simultaneously displays windows for design and code. Changes made in one window are automatically reflected in the other, providing an excellent way to check the effects of design tweaks and coding. Tabs at the top of the display allow you to navigate through the entire site or individual pages. Crafting tabbed pages is easy with FrontPage. Two panels help with this task: the "Layout tables and cells" panel lets you insert and format new tables, while the Cell Formatting panel adjusts the appearance of individual cells.
If you need an easy introduction to Web site creation, Microsoft FrontPage 2003 will suffice. While the friendly wizard-and-template approach is fine for simpler Web sites, this app is neither easily customizable nor adaptable to more complex site creation. That said, FrontPage 2003 allows you to insert Web components such as MSN maps, Java and ActiveX elements, and hit counters. You can drag and drop Macromedia Flash content directly into the work space. You can also preview pages in multiple browsers, check a range of resolutions, and edit your list of preview browsers.
If your company has standardized around XML, you'll find good support in FrontPage 2003, which lets you use XSLTs to define how XML pages will display. And while FrontPage uses a fair amount of Internet Explorer-specific code for special effects such as Word Art, thumbnails, and some Web components, it doesn't check for compliance with Web standards, so your page may not be compatible across the entire browser spectrum. Finally, live, data-driven Web site features, such as XML collaboration and the Data Source Catalog, require Microsoft SharePoint Services to function. Even so, more recent and robust tools such as Macromedia Dreamweaver 8 or Adobe GoLive CS2 offer even more database and multimedia functions.
As for technical support, you're on your own: there's no manual, so you'll need to invest in a good third-party book to get the most out of FrontPage 2003. Microsoft offers two support requests for free, after which it charges you about $70 per incident. We have used the phone support several times and found it to be decent, though not outstanding. On the other hand, Microsoft's Web site offers a formidable selection of help, tips, add-ons, and discussion boards, which were far more helpful than the direct call we made to technical service.