Pros Comes in a nice box with a good rebate and extras
Cons Wont load on my computer
Summary If it says Program was interrupted before it could be loaded just pack it up and return it.
Dont call customer service 7 times and let them send you different fixes each time that dont work just so you can wait on hold for another non working fix. Wasted over 5 hours between the website and on the phone just to return this item.
"Worked great on my old computer but needs a patch to install on new. Guess what...NO PATCH exists!"on by alotascruggs
Pros Worked great on old computer. Very user friendly
Cons Will not install on newer computers. No patches exists. Can't get refund unless you have receipt.
Summary I bought Photo Impact Pro Ver 11 about a year ago. It worked fine in my old computer but I now have a new computer and when installing it, I get the error R6034. The support team said that there is NOT a patch yet to fix this error, that it could be quite a while until a patch is found and that I could get the refund IF I had the box that the program came in and the receipt. I DO NOT HAVE EITHER ITEM. IT WAS OVER A YEAR AGO!!!. I put all my discs in a binder and have thrown away all the boxes. I DO have the registration code but apparantly that is not enough!
Now I find that I have a useless program that I spent over $100 for and that won't work on my new computer. THEY SHOULD REFUND REGARDLESS since this is THEIR mistake!!
Do not buy. Technical support will run you around until the only option would be to get refund but that is impossible to get!
Pros It serves a great purpose of making digital photography fun
Cons This is MAJOR, I can't load it on my vista cpu BUT i have another vista and it loads fine. However I don't use that PC often.. So i had to load it on my XP and Win 200 unit
Summary overall it's a kool program, I am still trying to learn more things about it. I brought this program b/c i didn't want to pay a but load for Photoshop. I run a photography business and it serves the purpose i need for now. I don't like that fact i can't load it on my mind PC due to a "certain" type of vista. I called the Tech support and like others have said .. no patch has been created. It works on some Vistas but not all , what a bunch of bullS.. Other than that i can make do.. I would rec. this prod. for those who don't want to deal with the hassles of PhotoS it does the same thing
Pros Works GREAT with XP.
Cons NO customer service
Does NOT work with VISTA
Summary This program worked great on my old computer that ran XP, but I tried loading it on my new computer with vista and it wouldn't work. I too tried contacting customer service for a patch and they NEVER responded. DO NOT BUY IF YOUR OS IS VISTA!
"Totally Disgusted!"on by commited
Pros Rebate, good recommendations from users, for whom it works.
Cons HORRIBLE CUSTOMER AND TECHNICAL SUPPORT.
Summary I was recommended this product by two of my friends. I run Windows Vista and the box says that it is compatible with Vista via free download. THERE IS NO FREE DOWNLOAD. You are informed that you will receive an email. I have been waiting(6) six days and still no email. Forget CS and TS! This Corporation is horrible. Don't buy their product.