Pros Good security settings and decent range.
Cons Ummm... How about it doesn't work (for me) and customer support has no desire to help me.
Summary I've owned the device for 3 months and have YET to get it pair with my phone (AT&T BBerry Bold). Originally, I was told I needed to upgrade firmware, then I needed to back up my Bold's OS, then I was told I needed a Tether package (no reference on cradlepoint.com), then I was told 'just wait, we have new firmware coming to address this problem." Today, I received an email stating the firmware release. I downloaded it.. Still no pairing. I went into an online chat with customer service again... No effort to help, just told me to get a tether plan. Why would I get a tether plan AND buy a hotspot? The Corporate leadership is listed on their site. I will be calling tomorrow.
Pros works well... when it works
Cons doesn't work for long...
NOT PORTABLE AT ALL - it's way too fragile - they even admitted this to me over the phone.
Impotent, SLOW clustomer service that leaves you drained, frustrated and empty-handed.
Summary Say what you want, These devices are poorly made - I bought two, about the same time and they both sent out at about a year - just around the guarantee's end. The customer Service seems friendly enough but boy are they jerking you around! And they pass the buck, promise you things that never materialize, the works. It seems like a tiny outfit and they make a flimsy (but expensive) product that they won't stand behind.