Why You Can Trust CNET Gateway One ZX6810-01 review: Gateway One ZX6810-01
Gateway One ZX6810-01
Congratulations to Gateway's One ZX6801-01 for sending in the first official Windows 7-based PC to CNET Labs. We've already reviewed Windows 7, so we'll spend most of our energy here talking about Gateway's new PC. We like the One ZX6810-01 well enough. When it goes on sale for $1,399 at the end of the month, you'll get a 23-inch touch capable display, and a strong core of components in a well-designed chassis. However, we'd change a few of its features, the touch interface is marred by slow response time and glitchy applications and we anticipate a slew of new all-in-ones will debut alongside this one toward the end of October. All of those factors keep us from handing Gateway a clear victory. We'd recommend it to those looking for a new large screen all-in-one with strong hardware performance, but you'd be wise to wait before buying to see what else might emerge in the flurry of new Windows 7-based PCs.
Gateway One ZX6810-01
The Good
The Bad
The Bottom Line
The Gateway One ZX6810-01 doesn't have a revolutionary all-in-one design, but it's certainly an improvement from the original Gateway One back in 2007. The 23-inch display in the new model is indeed touch sensitive, and it comes with a new Microsoft-provided touch programs as well as five Gateway specific touch applications, although you can, of course, use your fingers to drive almost any program on the system.
Unlike HP and its TouchSmart line of laptops, all-in-ones, and now printers, don't expect to see Gateway suggest that its touch capabilities will revolutionize the way you use a computer. With only a modest library of touch-friendly programs on the market, and few of any significant value, touch computing, especially on desktops, remains an early stage technology. Gateway isn't shying away from the One ZX6810-01's touch capability, indeed it's the first feature mentioned in the news release announcing the system. However, since Windows 7 includes native multitouch support and the necessary hardware for touch has become more affordable, most higher-end all-in-one PCs will have touch-based input. Gateway certainly won't be unique in supporting Windows 7's multitouch capability, but it also wisely keeps your expectations in check.
What we hope is unique to this system is the poor responsiveness of its touch input. Using your finger to launch applications from the main Windows desktop works well enough, but we found noticeable animation lag when we pulled down the "flap" icon in the upper right corner of the Windows desktop to get to Gateway's TouchPortal. The touch-specific programs vary from casual games, to basic art and media browsing programs, to a Microsoft Surface-branded globe program, but we encountered several apps that wouldn't launch, crashed after launching, or whose interface lag was bad enough to render them unusable. Whether the performance issues lie with Windows 7 itself or Gateway's implementation of it, we can't say. All we know is that for a technology with questionable utility when it works, touch input doesn't need performance problems turning users away.
| Gateway One ZX6810-01 | Apple iMac 24-inch | |
| Price | $1,399 | $1,499 |
| Display size/resolution | 23-inches, 1,920x1,080 | 24-inches, 1,920x1,200 |
| CPU | 2.33GHz Intel Core 2 Quad Q8200S | 2.66GHz Intel Core 2 Duo |
| Memory | 8GB 1,333MHz DDR3 SDRAM | 4GB 1,066MHz DDR3 SDRAM |
| Graphics | 1GB ATI Mobility Radeon HD 4670 | 256MB (shared) Nvidia GeForce 9400M integrated graphics chip |
| Hard drives | 64GB Toshiba SSD, 1TB 7,200 rpm | 640GB, 7,200 rpm |
| Optical drive | dual-layer DVD burner | dual-layer DVD burner |
| Networking | 10/100 Ethernet, 802.11 a/b/g, Bluetooth | Gigabit Ethernet, 802.11n, Bluetooth |
| TV Tuner | Yes | No |
| Operating system | Windows 7 Home Premium | Apple OS X 10.6.1 (Snow Leopard) |
Even if we're not enamored of touch input, Gateway's new all-in-one is a robust performance-oriented PC that should satisfy anyone looking for an all-in-one for more serious purposes. Comparing this PC with older all-in-ones is only so interesting, as we expect every vendor, including Apple, will have a new all-in-one out before the end of the year. We can only write about what we know, though, and Apple's performance-oriented 24-inch iMac makes the best comparison of systems available now.
Gateway has a few major advantages over the iMac. Its 2.33GHz Intel Core 2 Quad chip helps it close in on Apple's traditional multitasking performance advantage over Windows-based systems. A 1GB midrange ATI graphics card (not to mention the vast library of Windows games), also makes the One ZX6810-01 a viable gaming PC compared with the iMac. We're also impressed by the Gateway's 64GB solid-state hard drive. Installing the operating system and most applications on the SSD ensures fast load times, while a 1TB traditional hard drive handles the mass data storage for media files and other less speed-sensitive bits.
Our only issue with the Gateway's features has to do with its multimedia capabilities. For the most part, Gateway has chosen a performance-oriented configuration for this system, which is fine, but we question the value of the included TV tuner. We don't know the cost structure behind each component in this system, so we can't say whether Gateway could have traded the TV tuner in for a Blu-ray drive, a faster CPU, or a larger display. Surely, though, Gateway could have found a better way to spend its features budget than on a TV tuner, a technology made virtually obsolete by the video streaming and download services available from Hulu, the iTunes store, and numerous other online sources.
(Shorter bars indicate better performance)
(Shorter bars indicate better performance)
(Shorter bars indicate better performance)
(Longer bars indicate better performance)
 | Rendering Multiple CPUs | | Rendering Single CPU |
(Longer bars indicate better performance)
The Gateway One ZX6810-01 is the second all-in-one PC we've reviewed with a quad-core CPU, in this case a lower voltage version of Intel's 2.33GHz Intel Core 2 Quad Q8200. Unlike the quad-core Dell Studio One 24, the Gateway has plenty of RAM, and a solid-state hard drive to help propel it convincingly past its all-in-one competition on almost every benchmark. The lightweight Apple OS X helps Apple's iMac keep its multitasking lead among all-in-ones, but Gateway comes closer than any other all-in-one, and also outpaces the iMac on every other test. If performance is most important to you, the $1,349 Velocity Micro Edge Z30 shows that at traditional desktop still wins the day in this price range, but at least compared with the previous generation of all-in-ones, the Gateway should run anything you throw at it with little difficulty, including mainstream 3D games.
By choosing performance for this system, Gateway has left off a few of the extras we've come to expect from all-in-ones in this price range. There's no Blu-ray player, no dedicated screen power or volume controls on the unit itself, and it has no wall-mounting bracket. We don't fault Gateway for choosing power over multimedia capability, but that means Sony's Vaio LV-Series retains the home entertainment crown. For the Gateway's part, we found its audio output loud and clear enough to fill a small room with music or movie dialogue. Sadly, DVD video quality was noticeably noisy. It's watchable, but even those with a casual eye for image quality will pick out the swimming pixels.
The only unique feature on the outside of the Gateway is an LED that shines down from the underside onto the chiclet-style wireless keyboard, making it easy to type in the dark. A button on the side of the case cycles the LED through various modes. The Gateway's connectivity options are useful, if unremarkable. USB 2.0 jacks dot the right side and back of the system, as do analog audio jacks for headphones, a microphone, and 5.1 speakers. A single eSATA port stands ready for your external data storage needs, and the TV tuner input is accompanied by a jack for an ever-kludgy IR blaster. There's no PC Card slot or other expansion card input, but you do at least get a media card reader.
 Juice box | |
| Gateway One ZX6810-01 | Average watts per hour |
| Off | 0.88 |
| Sleep | 3.33 |
| Idle | 54.96 |
| Load | 126.13 |
| Raw (annual kWh) | 229.45068 |
| Energy Star compliant | No |
| Annual energy cost | $26.04 |
Our power consumption test results are limited since we've only had our power test running for a few months. We can't say we're surprised that Apple continues to maintain its dramatic lead over its Windows-based counterparts. It's also not news that the Velocity Micro and its overclocked, gamer-oriented parts require so much more juice. Still, it's notable that even with aggressive performance for an all-in-one, the Gateway One ZX6810-01 will only cost you a few extra dollars a month in power bills. Its low off draw is also particularly impressive. Normal off-state usage hovers between one and two watts.
Gateway's service and support policies are in with the rest of the industry. You get one year of parts and labor coverage with its PCs, along with 24-7 toll-free phone support. We weren't able to judge Gateway's online resources for this PC as it wasn't listed at the time of this review, but if it treats the One ZX6810-01 like its other computers, expect a selection of FAQs, driver downloads, support chat, and other help.
Find out more about how we test desktop systems.
System configurations:
Apple iMac 24-inch
Apple OS X 10.5.6; 2.66GHz Intel Core 2 Duo; 4GB 1,066MHz DDR3 SDRAM; 256MB (shared) Nvidia GeForce 9400m integrated graphics chip; 640GB 7,200rpm Western Digital hard drive
Gateway ZX6810-01
Windows 7 Home Premium; 2.33GHz Intel Core 2 Quad Q8200; 8GB 1,333MHz DDR3 SDRAM; 1GB ATI Mobility Radeon HD4670; 1TB 7,200rpm Hitachi hard drive
HP TouchSmart IQ816
Windows Vista Home Premium SP1 (64-bit); 2.1GHz Intel Core 2 Duo T8100; 4GB 800MHz DDR2 SDRAM; 512MB Nvidia GeForce 9600 GS graphics card; 750GB 7,200rpm hard drive.
Sony VAIO LV
Windows Vista Home Premium SP1 (64-bit); 2.8GHz Intel Core 2 Duo E7400; 4GB 800MHz DDR2 SDRAM; 512MB Nvidia GeForce 9600M GT graphics chip; 500GB 7,200rpm Seagate hard drive
Velocity Micro Edge Z30
Windows Vista Home Premium SP1 (64-bit); 3.22GHz Intel Core i7-860 (overclocked); 8GB 1,330MHz DDR3 SDRAM; 896MB Nvidia GeForce GTX 260 (216 core); 1TB 7,200rpm Hitachi hard drive